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Restore missing icons start menu

Last answer on Oct 29, 2009 6:02:06 pm GMT behavinit, on Sep 7, 2008 8:19:54 pm BST 
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Hello,
My friend restored her computer last week because it didn't offer her any other options (or at least that is what I was told) and I am trying to help her bring it back up. When the main screen came back up it said that there was no desktop. The screen came back up blank with no icons and no start menu. When I right click nothing happens. When I bring up task manager everything seems to be there. I can bring up Internet Explorer and AOL along with her other documents. She does occasionally get a 404 error when trying to bring up webpages and I can't figure that out either even though I have checked everything it told me to check, but it doesn't happen every time. How can I bring back the desktop and do anyone have any other suggestions. By the way, it is an older computer but has been upgraded with Windows XP (I believe). Thanks for any help you can give me.

Configuration: Windows XP
Internet Explorer 7.0

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1

RNTanime, on Oct 23, 2008 6:00:48 am BST
  • +4

I have this problem many times. did ur cpu screen have 2 wire? 1 blue and 1 white. remove the white and it will be restored. Or u just pluged ur cpu into another screen and it will show ur desktop icon and startmenu. After that, u just pluged back into ur screen and there it is! its back to normal~.

   
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2

ben, on Jan 11, 2009 3:48:55 pm GMT

Hey i have the same problem. is there anyway of fixing this without taking my computer apart? cause my mom wouldnt like that lol

   
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3

Will, on Jan 26, 2009 9:14:04 pm GMT
  • +2

Yes there is you can either restore you computer by clicking Start>All Programs>Accesorys>System Tools>System Restore or Pressing Alt>Ctrl>del And selecting system restore and restore you system

   
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6

Ash, on Mar 14, 2009 10:20:50 pm GMT
  • +9

I have the same problem but I can't click start or right click on the screen, it doesn't do anything. How do I fix this?

   
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11

Bengilo, on Jun 26, 2009 12:10:42 am BST
  • +20

How do i restore the icons and start menu after logging on the computer?

   
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13

John, on Aug 14, 2009 12:35:48 am BST

Why would you restore your system if restoring the system was the problem in the first place?.......

   
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8

scott, on Apr 26, 2009 11:11:34 pm BST
  • +3

Hello, how were you able to fix your problem??
I am running into same exact thing.
Thank you.

   
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4

yaso, on Jan 29, 2009 9:05:41 am GMT
  • +13

Hello,

I spent 5 day to solve this problem

Ctr + Alt + Delete // File – New Task (run…) // explorer.exe // OK
This will show your desktop icons but not solve the problem
To solve it just do this steps

1- copy "explorer.exe" from other clean computer (from C:\WINDOWS)
2- in your computer go to C:\WINDOWS
3- show hidden files from (Tools - Folder Options - View - Show hidden files and folders)
4- delete explorer.exe and any other files start with explorer...
5- put the new file (explorer.exe)
6- log off or restart
7- log on

Congratulation your desktop healthy now

   
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5

Anything, on Feb 13, 2009 7:26:43 pm GMT
  • +2

I have the same problem, but when i try to follow your instructions, nothing happens.
I go to Ctrl + Alt + Del and try to find the "explorer.exe", i put but nothing happens after the "ok".


D:

   
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7

ITmom, on Mar 25, 2009 5:38:05 pm GMT

I have seen this happen to various logins in Windows XP, on a number of computers. Ctrl-Alt-Del does not give you a shut down option, and the Start Shut Down option is also missing. When this happens, that user has to do a hard shut down to power off (holding the power button for 5 seconds). BUT - the interesting thing - is that this setting is user related - so meaning if you log in as a different identity, you will have those shut down options restored. It's not a nice fix - but it seems to work.

   
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9

boqurf, on May 6, 2009 5:15:18 am BST

Shutdown key is missing in my laptop what can i do?It was there before then sudenly disapeared.

   
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15

 sheila, on Oct 29, 2009 6:02:06 pm GMT

My permission got changed when hp took over my computer, go to regersty edit and put it back for your permission, i think he said limited user and cut off computer and turn back on and the red start button was back in the start menu, i even did a restore point but it did nothing. hope this helps

   
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10

blujay, on May 10, 2009 1:56:10 pm BST

I get this problem only after installing an update and restart computer...I usually restore, but once I went to user logon and it came back? I am still confused...do I have a virus? or a service not turned on? windows update corrupt? still working on it!

   
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12

BunnyGurl, on Aug 13, 2009 7:10:57 pm BST
  • +1

OK, PPL, I JUST SPENT ALL DAY TRYING TO FIGURE THIS OUT..
I FINALLY, AFTER CONTACTING, DELL AND MICROSOFT, (NO HELP DON'T BOTHER), I SPOKE TO MY FRIEND, AND HE FOUND THE PROBLEM..
NOW I WORK WITH XP BUT, I'M SURE IT WOULD BE THE SAME FOR VISTA!!!

GO TO :

MY COMPUTER - DOCUMENTS & SETTINGS - ALL USERS
COPY THE PROGRAM FOLDER "START MENU" TO YOUR PERSONAL FOLDER.. IN MY CASE, IT'S BUNNYGIRL
THEN, OPEN THE FOLDER, SELECT ALL, RIGHT CLICK AND GO TO PROPERTIES, UNCLICK HIDDEN AND APPLY.
CLOSE THE FOLDER AND YOUR START MENU SHOULD BE A O K.. LOL

I LOVE MY ANDYBEAR HE'S SO SMART!

   
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14

sgjcgirl, on Oct 21, 2009 9:19:33 pm BST
  • +1

Ok,well i tried to do what you said except that i cant get to my documents.its completely missing!!!

   
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