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Having trouble with installing iTunes

Darcy, on Sep 7, 2008 9:18:43 am BST

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Hello, I don't know if anyone else has had this problem but I am unable to save iTunes onto my laptop. I have downloaded it at least 20 times and clicked the save button but it says that it has saved but it has not. Without itunes I am unable to set up my daughters ipod nano which I brought for her as a B'day present. I have even had my nephew out to try and he is a whizz on computers but he can't even do it. What can I do someone plz help me????? I have Vista.

Configuration: Windows Vista
Internet Explorer 7.0

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essodiesel, on Sep 7, 2008 11:27:36 am BST

Hi there,

when you bought the ipod didnt you get a cd installation with it?

if yes then install itunes from the cd and why do you want to download it?

tisha, on Dec 21, 2008 7:16:29 pm GMT

+39

Hi i just brought an ipod touch and when i plug the ipod cord in my coputer the itunes thing does not pop up, sometimes it pop up but when it do it say that i must have windows 2000 running i dont even know what that is this is because my computer is to old but shoudnt i still be able to install itunes so that i can at least charge it so what do i do?

104

malibu, on Apr 21, 2009 10:46:54 pm BST

Ok i am havin that trouble to and i think every i pod does it if i were u i wuld get parental help

kiara, on Dec 25, 2008 9:25:16 pm GMT

I dont know cause my mom took it out of the pack and threw it in the trash before i even say it.

BONE, on Jan 6, 2009 12:34:31 am GMT

+25

I bought my Ipod from someone and I dont have itunes on my computer what do I do?

lobomal, on Jan 26, 2009 1:23:06 am GMT

Go to www.apple.com to download itunes I have done it for my computer and it works fine no problem no drama .

102

x_d0n-d0n_x, on Apr 19, 2009 4:06:27 pm BST

Hey am havinq trouble..you c i qot a ipod in it usb cord hook to my computer in am on window media player in am tryinq to add sonqs to my ipod from window media playr but i dont know how..can you help me pleas

Jay, on Jan 7, 2009 3:52:55 am GMT

If it's a Nano, the Nano doesn't come with a disc. Itunes must be downloaded.

Darcy, on Sep 7, 2008 1:50:27 pm BST

No I did'nt get an installation cd with it (I don't know why). I was told I have to install iTunes in order to setup the ipod as it is new. Also to sync music to it??????

15 year old hacker, on Oct 28, 2008 9:02:01 pm GMT

Um, you need to download itunes 8.0.1 from www.apple.com and then run it on your pc. after you install it it should be on the start>all programs menu if it doesnt automatically start. then when you plug in the ipod it should start, then download music from itunes and you can probably be able to do it from there. this will probaly be my only time on this blog so i prob cant answer questions. a 15 year old.

Joybearz, on Dec 25, 2008 10:05:07 am GMT

Well, im sure you can buy the disks. also, if you got any friends with it ask em ifu can have itunes. lol. but i have had the same problem.

cnr, on Nov 4, 2008 1:37:03 am GMT

Im having the same problem!

can someone please help!

xpcman, on Nov 4, 2008 10:34:42 pm GMT

State exactly what your problem is.

You can't find itunes after it was downloaded or it will not download?

cnr909, on Nov 4, 2008 11:41:33 pm GMT

+15

Sorry, i download the set-up file from Apple.com, once i run it, it then starts installing. After that it says itunes successfully installed on my computer. But there is no shortcut on my desktop, or icon in my start>programs.. its nowhere to be seen. Iv tried downloading Microsoft tweak and making sure the MyMusic folder is in the correct place. Iv also downloaded microsoft install clean up and made sure all itunes and quicktime was fully removed from my computer (as far as i could see), and reinstalled. But same thing. Any suggestions??

Thanks for reply!

101

cap cap, on Apr 16, 2009 12:30:19 pm BST

My computers has has i tunes and quick time for the longest went to use i tunes and thety both had automatically been removed why did this happen and they won,t download again can you help me

xpcman, on Nov 5, 2008 1:27:12 am GMT

Maybe it just failed to create the shortcuts

open C drive - Program Files - iTunes folder double click on iTunes (.exe)
if it opens then you can rijght click again and drag iTunes to the deskTop (create shortcut)

cnr909, on Nov 5, 2008 12:53:33 pm GMT

No there's no itunes folder in program files.. its very strange. Says it installs successfully and then no trace! I think it installs too quickly too. I go through the usual options hitting next to install, and the loader shoots up within seconds.. something seems wrong..?!?!

d2west, on Nov 5, 2008 7:24:58 pm GMT

I'm having exactly teh same problem... I just got this new PC with Vista on it and downloaded Itunes 8. installed it and there is no trace of it anywhere. No shorcuts on the desktop or the programs list. No itunes folder in the Programs folder. It's not even on te list of programs under the control panel. Nothing! Nada! Zilch! ... It's as if it was never installed.

I don't want to plug my ipod in b/c I want to make sure nothing syncs incorrectly on my ipod - just in case it IS there somewhere. I don't want to loose any music, etc.

Apple is so frusterating!

top dog, on Dec 24, 2008 6:51:08 am GMT

Apple is only frustrating on a p.c. lol try using the search thing that PC come with and type i tunes that should work if not u might need to reinstall windows xp or vesta if u want it to work but if u do back up all your stuff or u could down load a iso file of itunes and then burn it to a disk then install it from that disk any of those should work

nemloh, on Nov 8, 2008 11:17:30 pm GMT

Same problem :(

boggy, on Nov 9, 2008 11:25:59 am GMT

I am having the same problem with itunes, have downloaded it ten tomes but will not start , I had itunes but had to delete it, am using Vista

Lennon, on Nov 17, 2008 8:15:25 pm GMT

Same here. It downloads....installs....and then nothing. No itunes to be found. Does ANYBODY know a solution???

dynamitealtinAtume, on Nov 9, 2008 6:54:28 pm GMT

What happend is i restarted my ipod by earasing everything, but now it wont show it on itunes and am unable to download my music. It wont show the name of the ipod or anything what can/should i do. Need help pronto please][;[];./

Sarah, on Nov 23, 2008 2:58:58 am GMT

Oh my gosh I did the exact same thing and that's what happened to me. Two hundred dollars down the drain!

xpcman, on Nov 17, 2008 8:51:06 pm GMT

I would try the Anapod Reinitializer (Link Below) it is a great tool that will allow you to format your ipod to a windows format, In my experience most ipods are mac formatted and thats where the troubles with windows begins. Anyways after you reformat it you can initialize it.

This tool works great when the pod can be seen in windows but not itunes. After you reinitialize the ipod it should show up in itunes.

http://www.redchairsoftware.com/anapod/reinit.php

Other things I've found that help you avoid problems:
-start up itunes before you connect your ipod
-never use the safe eject hardware to eject your ipod, always use itunes to eject
-wait until your ipod is fully disconnected before you unplug the cable

I hope this works for you let me know!

Han, on Dec 25, 2008 11:56:11 pm GMT

I have an older itunes already on my computer and i got a new ipod nano for christmas. When i plug it in it tells me i need to have 8 ver. Everything appeared to be working untill the very end when it was done installing. :it said that the windows installer may not be installed correctly. I dont know what to do and i would like to have it fixed before this weekend. I have a pc.

nasco, on Dec 30, 2008 1:05:16 am GMT

Hi, I used your solution by using iPod Reintializer by reformatting and all....after doing that i found out that i still couldn't download any songs into my iPod and all tha songs that was in it got lost....what else can i do in order to retrieve all my songs back?

pitsi, on Nov 21, 2008 6:38:15 pm GMT

This happend to me as well what i did was look on google and downloaded a urler virsion of itunes and it works.
(still works with new ipods)
spelling :(

nel, on Dec 23, 2008 2:44:21 am GMT

What was the name of the earlier i tunes that you downloaded? Thats what Im trying to do but no name is coming up. I have a mac and its driving me crazy!! But at least now I know its not that. lol

112

fat carlos, on Jun 28, 2009 1:28:16 am BST

What is the link to get itunes so that i can get itunes please help me out

113

xpcman, on Jun 28, 2009 1:30:09 am BST

http://www.apple.com/itunes/download/

nahman, on Nov 23, 2008 2:50:04 am GMT

I am having sort of a similar problem but not exactly. i am using windows xp and i have an older version of itunes, but now need to upgrade to itune 8 b/c i just purchased an iphone. i am not what you would call computer savy. i simply know how to do what i need to do on it. when i got to the apple site and click to download itunes 8 (which i have numerous times) after a few seconds it bring me to a new page that states "thank you for downloading itunes 8" but the "run/save" window never appears for me?? any suggestions?

taz, on Dec 12, 2008 6:12:57 pm GMT

In Internet Explorer, go to Tools, Internet Options, Privacy, and deselect "turn on pop-up blocker". Even though you may have a pop-up blocker on your tool bar saying that it is allowing Apple pop-ups, the IE one may have been blocking them. This solved my problem after hours of trying everything else.

AJ, on Dec 25, 2008 6:11:42 pm GMT

Didn't work for me.

AJ, on Dec 25, 2008 6:09:02 pm GMT

Exact same problem. dad's too busy to help out too. :(

tony, on Nov 24, 2008 6:42:48 pm GMT

My problem was a corrupt download made with firefox, downloaded with IE7 and installer ran smoothly. I would try doing this it should work viseversa.

cegabq, on Dec 20, 2008 3:36:58 am GMT

@Tony - I too had been trying to download the itunes update with Firefox; after reading your suggestion, I switched over to IE7 as suggested by Tony & everything was great. Thanks Tony.

Olivia, on Nov 26, 2008 1:39:19 pm GMT

Yeah I am having the same troubles installing iTunes 8. It installs all the way, but then there's some error with Quicktime. Then a message pops up saying it's installed but with some errors. Then when I open iTunes its the same old veresion still there. Then another message comes up saying iTunes stopped working... once you close iTunes another message comes up saying iTunes won't work because it's an old version... But I can't install the new version because of Quicktime?? I need help!

gege, on Dec 3, 2008 11:08:46 pm GMT

Hi im having trouble with my itunes8 i download it so it download completely so after that itunes setup shows up on my desktop so i click on it but it wont open up i dont know what to do ? any advice ,, and i download it many times and delete and download itunes8 again but same problem wont open up what do i do please help im begin :(

talon, on Dec 9, 2008 4:36:56 am GMT

Im having the exact same problem

stevo, on Mar 4, 2009 1:23:33 am GMT

I keep trying to download itunes 8.0 and it keeps saying it has been blocked by my security zone policy?? how do i bypass this or whatever?

ericxplosion, on Dec 5, 2008 8:23:05 am GMT

Hi, I just bought a new nano and i keep trying to get my itunes to even open but it comes up with "please install quicktime" so i do. THen it tells me to reboot so I do. and Itunes comes up with the same msg. So then i completely get rid of itunes then reinstall it and it continues with the same msg. I've done this numerous times and am getting really frustrated. On the apple website there is a tutorial video and it tells me "must have quicktime to see this video" and I have downloaded quicktime many times. On a seperate website, I was told to download quicktime WITHOUT itunes and it wouldn't allow me to saying i had a missing file or something. quicktime.mse or ise or something. I'm so confused!!!

ashleigh, on Dec 25, 2008 5:34:21 pm GMT

The same exact thing happened to me. It would let me download iTunes and Quicktime, but halfway through the download it would tell me that my computer needed some sort of other program to install it. I looked on the Apple website and under requirements for Windows XP, it said you needed the Service Pack 3. So all I did was google (ha) Service Pack 3 for Windows XP and I downloaded it. This should work. If not, I'm really sorry.

Here's the link for the Service Pack 3: http://www.softwarepatch.com/windows/windows-xp-service-pack-3.html

Team5G, on Dec 26, 2008 10:46:46 pm GMT

Look for and install mscuu2.exe from MS and uninstall ITunes. THen reinstall. Should work fine.

114

mae, on Aug 17, 2009 1:08:59 am BST

I have a unit of iphone 3GS and i dont know how to download the itunes so how can i startart to installing the i tunes?

115

mae, on Aug 17, 2009 1:08:59 am BST

I have a unit of iphone 3GS and i dont know how to download the itunes so how can i startart to installing the i tunes?

116

mae, on Aug 17, 2009 1:08:59 am BST

I have a unit of iphone 3GS and i dont know how to download the itunes so how can i startart to installing the i tunes?

117

mae, on Aug 17, 2009 1:08:59 am BST

I have a unit of iphone 3GS and i dont know how to download the itunes so how can i startart to installing the i tunes?

alex, on Dec 6, 2008 2:17:06 am GMT

Im having the same trouble my computer wont even finish the download ive been trying for six months im clueless.

BLACK FOX, on Dec 30, 2008 11:24:51 am GMT

IF U R GETTING A XP SOFTWARE INSTALLER ERROR MESSAGE WHILE DOWNLOADING ITUNES FOLLOW THE INSTRUCTIONS BELOW

Try removing Apple software update using the steps in this article:
XP
http://support.apple.com/kb/HT1925

Vista
http://support.apple.com/kb/HT1923

If you get an error uninstalling you need to do an installer cleanup.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.

http://support.microsoft.com/kb/290301/

To run the program – All Programs>>Windows Install Cleanup

Remove any entries you finds for Apple Software update.

Download a fresh copy of the iTunes installer from here:
http://www.apple.com/itunes/download/
Save the file on you desktop rather than running it from your browser.

THIS IS STRIAGHT FROM THE APPLE WEBSITE

lilandyezzir, on Jan 2, 2009 7:48:02 pm GMT

Omg thanks dude really helpful :D

rick, on Feb 6, 2009 5:46:33 pm GMT

U r the man, this fix worked exactly like u posted. Thanxs for your help.

118

Xavier, on Sep 8, 2009 1:21:20 am BST

Dude OMG! I have been trying for years to get this fixed. You are amazing!!! Move to the front of the line...

nano, on Dec 6, 2008 10:34:21 pm GMT

Y3a im having the same problem i dowload itunes8 and it wont open up so i dont know what to do ????? but try dowloading the itunes disk if your ipod came with one but try it ok

KR4ZY, on Dec 7, 2008 5:54:53 am GMT

I am trying to download itunes 8.0, everytime i download it with internet explorer it stays at 0% or stops at 33%, when i try with firefox it doesnt start at all and with safari it goes to 99% and freezes can somebody tell me the problem with my computer or possibly my internet, because this has been happening since i got my new internet service

Cameron, on Dec 9, 2008 6:56:51 am GMT

I am have a problem with downloading iTunes to my computer. I had to restore my computer and i am trying to download it but it says it wont work, i have pclinux

M4M4, on Dec 10, 2008 4:42:11 pm GMT

Having the same issue, downloaded v8 onto vista 64bit, nowhere to be found. search doesnt even find it. i want to avoid downloading several programs just to make this one work. doing this for a friend, dont have a cd. cant sync if no itunes! blast you apple.

M4M4, on Dec 10, 2008 4:46:22 pm GMT

Went back to site and tried downloading v8 again. canceled this download and saw first one. double click and box comes up asking to run program...fingers crossed.

M4M4, on Dec 10, 2008 4:52:17 pm GMT

Ok, got it installed now to figure out how to use it :P

Team5G, on Dec 26, 2008 10:44:29 pm GMT

Here is the fix for Itunes Windows Installer Service error and VB Script error. Go to OCNexus.com and look for 64bit work around. Note "ITUNES 64bit WinInstaller Service" and download file and follow instructions

Diane, on Dec 28, 2008 10:45:05 am GMT

Thank you for the assistance!

Breezer, on Dec 30, 2008 12:03:57 pm GMT

Team SG,
I recently bought a Classic. I'm travelling so I have my USB with my music from my Windows Xp on my USB. I did a sync with my USB and Ipod and on my brother's laptop it looks like all worked well. But when I open my Classic to look at my music it says there is no songs, music, etc. Really frustrating. Is this because I didn't sync with Itunes? or is it that my USB is purely WMA files which I haven't converted to Itunes? or what? Appreciate your help with this.

103

lisa, on Apr 20, 2009 5:12:59 am BST

I have the same problem and been asked to Service Center, the only way to solve it is to restore your ipod through itunes.
Plug your ipod to PC "WITH" ITUNES on it, open itunes, and search restore option - connect to internet. and voila..you have erased all of your data.lol. But at least you can start it all over again. Hope you already have a back up music!!
lesson: never plug in your ipod through a non itunes pc.

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