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Page cannot be displayed msg in IE & Mozilla

Last answer on Oct 5, 2009 7:40:52 pm BST Reshmi, on Sep 6, 2008 7:53:00 am BST 
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Hello,

I have got a problem with my system. The Internet Explorer was working fine, but suddenly yesterday for any url
provided in the browser window, it shows 'Page cannot be displayed'. Am not able to browse any pages. Am providing the right URL only. When am trying to login to my yahoo msgr it works perfectly alright. Only problem is with the browser.

I tried the following

---> Setting the Windows Security settings to default,

---> Checking the network connections.

---> Tried downloading Mozilla and tried browsing from that, to know whether the problem is with IE, but the same problem exist with Mozilla too.

My OS is Windows Vista.

Please guide me on what I need to do.

Configuration: Windows Vista
Firefox 3.0, IE

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1

notebookpc, on Sep 6, 2008 11:15:48 am BST

Hello,

well i think that you have been contaminated with some spywares which are blocking access for the internet.

what i would advice you is to download a software called superantispyware from www.superantispyware.com and indtall it on your computer and have a complete full scan

Reply to notebookpc

4

Phil, on Nov 12, 2008 6:12:54 am GMT

I am having exactly the same problem as you guys. I have a Toshiba Equium laptop running Windows Vista Home Premium. I have both IE and Firefox 3.3. I normally connect to my router by wireless but sometimes I use a cable. A couple of days ago the problem started, it could not display any web pages. When I checked the status of the connection both wired and wireless all seems to be fine. In the network properties is stated how many packets recieved and how many sent. The wireless signal was stating excellent. I just can't view anything on the Internet. I have tried safe mode with networking as suggested by many of you guys out there and even tried the Microsoft troubleshooting, but nothing has worked for me so far. I did not have service pack 1 but I have since installed it but still the problem persist. I have tried a wide number of scans and some found quite a number of spyware and adware but even removing them does not make any difference. I would have restored (complete reinstall) my OS but now that they don't give a recovery CD anymore I am stuck. This is what is wrong about not getting a recovery CD when you buy a laptop or a computer form the suppliers. Any way can anyone help me please please. I desperately need my internet to carry on with my work. Please tell me what to do if you have had this experience. Tell me how to resolve this problem. Many Many thanks in advance.

Reply to Phil

5

irishman, on Nov 12, 2008 7:07:24 am GMT
  • +1

Try running LSPfix, download on another computer and transfer via flashdrive.

Reply to irishman

11

Vincent, on Dec 16, 2008 10:54:25 am GMT
  • +1

Hi Phil,
did you solved your problem with toshiba ?
I have the same HW and I can not open some web pages.

thanks
Vincent

Reply to Vincent

58

 harryhill, on Oct 5, 2009 7:40:52 pm BST
  • +1

I used Norton Removal tool...now it works..page displayed as normal.

Reply to harryhill

2

Reshmi, on Sep 9, 2008 9:07:02 am BST
  • +1

Hi notebookpc,

As you said I installed the super antispyware and scanned my system. It detected around 35 Ad.ware cookie something and I quarantined it all. But still after restarting my IE or Mozilla is not working. Help me.

Reply to Reshmi

3

irishman, on Nov 9, 2008 8:04:42 pm GMT

I have the same issue, not sure what it is, I thought spyware too, but extensive scans using SAS, Spybot, etc show nothing, I cannot find any problems, was having connection issues earlier, fixed my network issues I think, kaspersky was also unable to connect to update servers, not sure if that is separate issue. I am writing this from safe mode, niether IE nor FF work, HELP. I am running VISTA 32bit Ultimate.

Reply to irishman

6

fangnyang, on Nov 23, 2008 3:42:37 am GMT
  • +9

You guys could try the following to bring back the browser service, if it's not a connection or dns issue:



1. in the cml run "regsvr32 actxprxy.dll" and "regsvr32 shdocvw.dll"

2. reboot windows



If the above couldn't fix the issues, run the following extra commds:


regsvr32 mshtml.dll
regsvr32 urlmon.dll
regsvr32 msjava.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 actxprxy.dll
regsvr32 oleaut32.dll
regsvr32 shell32.dll
and restart the system once again

Reply to fangnyang

7

luisito, on Dec 5, 2008 8:50:13 pm GMT

Yep i TRY IT EVERYTHING but at last this thing ypu recomend me help out thanks my friend..... I hope it help others with same problem.. I inserted those commands and voala.. thanks from mexico :)

Reply to luisito

12

eddieg48302, on Dec 22, 2008 1:50:05 am GMT

Holy smokes, this is a first for me, i.e. someone who actually knew what they were talking about. Bless You!!

Your fix worked. You're the greatest.

eddieg48302

Reply to eddieg48302

13

eddieg48302, on Dec 22, 2008 1:51:56 am GMT

I am still curious, however. What causes the problem in the first place? It just seem to occur without any specific cause.

Reply to eddieg48302

23

marsea, on Jan 8, 2009 3:39:30 pm GMT
  • +20

Hi

what is ''cml'' how do I get there to type in 'regsvr32 actxprxy.dll'

Reply to marsea

24

marsea, on Jan 8, 2009 3:51:27 pm GMT
  • +1

You are a genius fangnyang...I am so happy you helped us...thank you so much...:))))

Reply to marsea

36

Jofull78, on Feb 5, 2009 4:03:35 am GMT
  • +1

Where do I enter the comands?

Reply to Jofull78

37

Chris, on Feb 13, 2009 12:38:27 am GMT

Hi Fangnyang,

Could you possibly be so kind as to email me what you posted regarding the problem. I have tried to print your reply to others so that I could try it and for some strange reason it will only print responses on above posts, like the first page. I too have had this problem of the error displayed and no browser on Mozilla Firefox. I found that once I shut down computer the problem ceases. HOWEVER today it happened 3x and I am unwilling to continue. Previously it only happened once a week ! UUGGH! Thanks for your help !

Chris

Reply to Chris

48

ghost, on Apr 19, 2009 2:50:04 pm BST

I've tried all your suggestions but none work for me :o/

Reply to ghost

51

andy, on May 2, 2009 6:20:32 pm BST

Thank you.. this worked for us too..
but the computer has become very slow now.. anything else that needs to be done?

Reply to andy

54

Aoki, on May 17, 2009 1:40:28 am BST

I tried the cml thing and it worked :D BUT then after around an hour it started going page cannot be displayed again... i even did it in safe mode with command prompt :(

Reply to Aoki

8

BL, on Dec 6, 2008 7:15:19 pm GMT

I have the same problems as above, trying to get another laptop to browse the Internet through my wireless, the wireless connection strength is strong and the Wireless Network Connection is connected however Internet Explorer says they cannot display the web page, and I have tried multiple pages, all with the same result. I ran Spybot and discovered a nubmer of problems which were connected and after rebooting still nothing, also, I ran all the commands successfully except 2. The first was for "regsvr32 mshtml.dll" which I received the following message "regsvr32 mshtml.dll was loaded but the DllregistrerServer entry point was not found. This file can not be registered." The second was for "regsvr32 msjava.dll" which I received the following message "LoadLibrary("msjava.dll") failed - The specified module could not be found". I'm not computer savvy enough to know exactly what these mean, but this is really frustrating not being able to browse. Any help will be greatly appreciated. Thanks.

Reply to BL

9

Jethro, on Dec 6, 2008 7:19:46 pm GMT
  • +4

A simple problem be that a firewall update changed your internet security settings and is killing your browsers. Try temporarily deactivating your firewalls and see if that fixes it. If it does than go into your firewall program and change the internet security settings in it.

Reply to Jethro

10

BL, on Dec 6, 2008 7:59:29 pm GMT
  • +1

You were right, thanks much!!!! Somehow the firewall was changed to look for a direct connection rather than wireless; I killed everything at first and checked and was able to browse, then I went back in and changed to wireless and reinstated the firewall, and it continued to work. Thanks again, I really appreciate it.

Reply to BL

14

yamu, on Dec 31, 2008 3:17:55 am GMT

The same problem please give the instruction for me to correct it in my system

Reply to yamu

15

sipe, on Jan 2, 2009 7:50:10 pm GMT
  • +1

I got same problem. Tried everything nothing worked. Then i turn off my antivirus (trend micro 2009) and it worked. Everyone try turn off your antiviruses

Reply to sipe

16

Steelgrave, on Jan 3, 2009 6:34:34 am GMT
  • +3

Open a command prompt as an administrator:

http://www.howtogeek.com/...

Type the following commands without the quotes:

"Ipconfig /flushdns" and press Enter.

"Netsh int ip reset" and press Enter

Vista will then want to be rebooted. Go ahead and reboot.

When it starts back up, again open command prompt as administrator.

Type the following commands without the quotes:

"Netsh winsock reset"

Vista will then want to be rebooted. Go ahead and reboot.

When it starts back up hopefully IE7 and other 32-bit browsers will work once again.

Reply to Steelgrave

21

frustrated, on Jan 8, 2009 2:30:05 am GMT
  • +2

Steelgrave..Are these instructions just for VISTA or will they work with XP.

Reply to frustrated

52

td, on May 12, 2009 8:30:05 am BST

Thanks for the info.

Reply to td

17

sam, on Jan 6, 2009 3:43:21 am GMT

Is your problem solved.

Reply to sam

18

dave, on Jan 6, 2009 3:42:33 pm GMT

Hi sorry to trouble you I have a packard bell pc when I go onto my home page it seems alright but when I try to go onto other pages it tells me they are unavailable can you help. I know nothing about hoh a computer works

Reply to dave

19

Ø³Ø´ÙØª, on Jan 7, 2009 9:38:03 am GMT

Hlo

Reply to Ø³Ø´ÙØª

20

Sharkee, on Jan 7, 2009 11:00:51 am GMT
  • +2

I had a similar issue and had disabled windows firewall as a matter of course, tried running the dll's in cmd prompt and lo and behold it worked....until i restarted ldnt work at allthe pc and then it wouldnt work at all no matter how many times i tried them again....mate of mine told me noticed i hadnt disabled Panda Antivirus 2009 and that norton was still lurking in the system....so far so good used the norton removal tool and need to re-install Panda browsers working fine :-)

Reply to Sharkee

49

Beppe, on Apr 27, 2009 3:55:17 pm BST

Very Good !!!

I had the same problem. I had remove the norton utilities just by using the windows vista uninstall process. The computer started having problems after this and finished not accessing any URL from any browser.
I tried everething on this page, but the real solution on my case was use the norton removal tool.

thx

Reply to Beppe

22

Crag, on Jan 8, 2009 10:31:10 am GMT
  • +1

I was experiencing similar problems, here is what I did to fix, give it a go and let me know if you have any success.

the problem for seemed to be that some of the services that windows was running were falling over (I'm using XP by the way). Restarting these seemed to do the trick.

+ Open 'Run' from the Start menu and type in 'services.msc'

Find the services "Wireless Zero Configuration" and "DHCP Client" in the window that opens.

+ Right click on 'Wireless Zero Configuration" and select Restart. Once it has restarted, do the same for "DHCP Client". Try opening your browser again and open a webpage. It should now work properly.

Now a bit of a problem was every time I restarted my PC I had to repeat the process. I setup a batch file to run during startup so I didn't have to worry about doing this.

+ Create a file called "srestart.bat" anywhere you like. Edit it and but the following lines in:

@echo off
net stop "Wireless Zero Configuration"
net start "Wireless Zero Configuration"
net stop "DHCP Client"
net start "DHCP Client"

Now go into Control Panel and open Scheduled Tasks. Create a new scheduled task and point it to the batch file you have just created. Schedule it to run 'At System Startup'. Make sure you tick the 'Run only if Logged On' checkbox otherwise you might some an error to do with passwords.

Everything works fine for me now.

Reply to Crag

25

Augie, on Jan 10, 2009 10:19:54 pm GMT

Hey all,

So I've been having this problem too. I tried all solutions above, but none have helped. My OS is Windows XP (Media Center).

A couple notes:

I tried fangnyang's solution, and got the same results that BL describes (alll but two of the commands worked, still no dice). I have tried turning off my Windows Security Center firewall, but that didn't work either. My Virus scan is AVG (free edition), and doesn't seem to be an active scanner.

I tried Steelgrave's solution, but the "Netsh int ip reset" command didn't appear to work. The text that came up described some syntax error. When I called ATT support for help this afternoon (I have ATT Uverse for my internet/tv service), they had me run a similar set of commands. the dns flush worked, and the winsock reset worked, but the problem was not fixed upon restart. ATT had me run another command too, "[something] i i r r" was the command.

I tried Crag's solution then. The Wireless Zero Configuration did not have an option to restart, because it was not even started in the first place. So I started it; then I restarted the DHCP Client. But this did not fix it either.


So, any additional ideas would be welcomed (namely, by me). Another thing to note is that I reinstalled windows in an attempt to fix the problem. So, even after a "clean" install, this occurred. (I tried all your solutions after reinstalling windows).

Thanks.

Reply to Augie

26

Augie, on Jan 11, 2009 8:54:49 pm GMT

I think I've got it now. This must be a problem with the Windows Security Center firewall in XP (and, I'd assume, Vista). I disabled my windows firewall and installed a 3rd party firewall (Zone Alarm). All appears to be working now.

(I was only able to log into yahoo after my Windows firewall was disabled for an hour or so, don't really know why that is.)

Reply to Augie

27

dp, on Jan 16, 2009 12:54:43 am GMT

I am having the same problem.

I downloaded SuperAntispyware to correct misdirected links in browser search results and a wireless internet connection that kept being disconnected. Now these problems are resolved. However, I can send and receive e-mail in Outlook but neither IE nor Firefox can open any web pages.

I implemented all the suggestions above including disabling my firewalls and antivirus program and restarted. Still not resloved. Any other suggestions, please?

Thanks!

Reply to dp

28

anonymous, on Jan 16, 2009 4:44:37 pm GMT

I'v try all this steps in this forum but no result the problem still to access the internet (dns service could not resolve any web internet adress .
NB : when i typ an ip adress of a web site in internet explorer , it display its webpage.

Reply to anonymous

29

dp, on Jan 16, 2009 6:05:48 pm GMT
  • +1

I finally got my problem resolved!

Someone on another forum (computer net) suggested that I set IE and Firefox to accept no proxy from the net to bypass any spyware/virus that redirects links.

For IE:
In the browser, go to "Tools', 'Internet Options', "Connection", "LAN Settings" and uncheck all the boxes.

For Firefox:

In the browser, go to "Tools", "Options", "Advanced", "Network", "Settings" and check the "Direct connection to the Internet" button (leave all other buttons unchecked).

Hope this works for whoever else is having the same problem!

Reply to dp

30

techdeck, on Jan 19, 2009 6:45:01 pm GMT

I have had a problem with images not displaying and blank web pages, I have tried everything that everybody had suggested downloaded this and downloaded that, and all I had to do was, what you explained unchecked a simple internet option. Thank you ever so much you really did help!!!!!!!!!

Reply to techdeck

32

dp, on Jan 19, 2009 9:14:48 pm GMT

I know how you feel, techdeck! I'm glad it worked for you too!

Reply to dp

34

beka, on Jan 29, 2009 2:15:58 am GMT

I can access all websites (google, hotmail etc) except I am having a problem accessing
my work (public) websites. The problem started happening recently. I have IE 6.0 SP1 and Windows 98.
I took my PC to work and all the websites seems to work from there using their internet
connection. I use ADSL connection. I am not sure how to troubleshoot this problem.
I get Cannot find server or DNS Error message in the browser. I have the same problem with firefox.

Please hellp.

Reply to beka

44

sm, on Mar 24, 2009 3:53:07 pm GMT

DP I LOVE U FOR POSTING THAT MY PROBLEM IS SOLVED

Reply to sm

45

dp, on Mar 24, 2009 4:57:42 pm GMT

You are most welcome! I understand how frustrating it can get!

Reply to dp

31

Kazik, on Jan 19, 2009 8:06:58 pm GMT

Check in Control Panel and see if you can find Norton Internet Security. Uninstall.

Reply to Kazik

33

honeyloco, on Jan 20, 2009 10:03:21 am GMT

Why? I have nortons antivirus system works 2003 and having this problem. I have an xp and use firefox... I've done a complete system restore to factory settings and still have the problem but the first thing I always install is nortons and then firefox. After an hour my internet won't load any pages. I'm not good with computers but I really need some help. will the above work?

Reply to honeyloco

35

G.P.Kumar, on Feb 2, 2009 7:27:49 am GMT

Pls clear the history of your browser page,

Reply to G.P.Kumar

38

Philip, on Feb 14, 2009 9:01:54 pm GMT

Hi there !

I just want to share my experience with my IE problems and how I solved it.
I bought a new Sony Vaio laptop with VISTA pre-installed. I connected to my wireless router, but as some of you here, IE did not work. Got "cannot display the page" every time.
I tried quite a lot of the tips and trics on this forum but nothing did work.
Finally I uninstalled completely the Mc Affee software that comes with the vista or sony, restarted my laptop, and IE suddenly worked well :D
Small tip : I use AVAST as antivirus. It is free for home use and I never had problems with any software of virus. You can find it on avast.com

cheers
Ph.

Reply to Philip

39

Susiek, on Feb 23, 2009 2:28:45 am GMT

Try clearing your cookies, browsing history and your temporary internet files. I tried all of the suggestions on here and nothing worked. This is what finally worked for me. Computer runs fine now.

Reply to Susiek

40

fredymendez, on Feb 23, 2009 3:36:46 am GMT
  • +4

First of all i wanna thank all of those who posted solutions to resolve this issue. Base on my knowledge and experience I am gonna tell you how to resolve this problem.
0) Restore your pc to a previous date. go to Start>accessories>systemtools?>system restore.
if that dint work try the following
1) Download and install Malwarebytes and scan and remove infected files.(Google it and u will find it its free)
2) If the above did not work. then try the following.
*Disable any antivirus and firewalls that you might have install. if this doesn't fix the problem try this.
*Unistall your antivirus. specially if its norton, then you can get NOD32 antivirus which is a better.

3) For IE:
In the browser, go to "Tools', 'Internet Options', "Connection", "LAN Settings" and uncheck all the boxes.
For Firefox:
In the browser, go to "Tools", "Options", "Advanced", "Network", "Settings" and check the "Direct connection to the Internet" button (leave all other buttons unchecked).

4) If none of the aboved work for you try the following suggestions from previous ppl,
a) Open a command prompt as an administrator--start>programs>accessories>start command prompt>right click and choose use as administrator.
b)Type the following commands without the quotes:
"Ipconfig /flushdns" and press Enter.
"Netsh int ip reset" and press Enter
Vista will then want to be rebooted. Go ahead and reboot.
When it starts back up, again open command prompt as administrator.
Type the following commands without the quotes:
"Netsh winsock reset" Vista will then want to be rebooted. Go ahead and reboot.

4) if all that dint work try the following:
1. in the cml run "regsvr32 actxprxy.dll" and "regsvr32 shdocvw.dll"
2. reboot windows

if the above couldn't fix the issues, run the following extra commds:
egsvr32 mshtml.dll
regsvr32 urlmon.dll
regsvr32 msjava.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 actxprxy.dll
regsvr32 oleaut32.dll
regsvr32 shell32.dll
and restart the system once again


If all that dint work. I will suggest to get a copy of vista or windows xp and reformat your pc. by reformatting your pc u will lose all ur documents and files(pics,mp3s..etc) but it will solve the problem 100% .


If you need extra information you can contact me at soulflyfgm@hotmail.com or driverofdevils@hotmail.com and i will gladly try to help you. I know its frustrating not to have something working....so i WANT to help you.

Reply to fredymendez

41

Susiek, on Feb 23, 2009 4:39:48 am GMT

I had tried all of the suggestions that you mentioned in your reply, none of which worked.. For me is really was as easy as clearing out my cookies (when I did it, I cleaned out my browsing history and my temporary internet files). Sometimes the simplest solution is the best one.

Reply to Susiek

43

Frustrated beyond comprehension, on Mar 22, 2009 1:32:37 am GMT

What is "cml"?

Reply to Frustrated beyond comprehension

47

holdskyer, on Apr 15, 2009 1:31:46 am BST

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Reply to holdskyer

42

Pich, on Mar 15, 2009 11:50:10 am GMT

Simply try to delete Cache under Tools and "Clear Private Data".

Reply to Pich

46

Carl, on Apr 14, 2009 10:21:16 pm BST

When he means cml, he means 'CMD'. It was a typo.

Start > Run > CMD

Reply to Carl

50

mdgnys, on May 1, 2009 5:25:37 pm BST

Ive been haveing the same problem... fanhyang You are brilliant i think the problem has to do with cookies i only get this somtimes and if i go back 3 or 4 times it starts working.

Reply to mdgnys

53

Nick, on May 16, 2009 1:46:14 pm BST

Ok guys, I found a way to fix this

The bad part is, is that it only works if you have a ipod of any sort


when you first plugged in your ipod you downloaded something called safari and if you didnt go to your itunes and do it

but safari is a amazing very high speed browser i use it all the time, trust me.

so look in your programs by doing this


1. Start menu

2. programs >

3. Safari

Thank you i hope it help :D

Reply to Nick