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Not able to access my account frm last mnth

Last answer on Dec 31, 2008 7:57:32 am GMT ronith, on Sep 3, 2008 7:23:09 am BST 
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Before you can sign in to Windows Live, you need to choose a new question and secret answer and provide your location and birth year. If you forget your password, you can provide this information to verify your identity,
this is the problem i am having it frm last month so can u help me out plz

Configuration: Windows XP
Internet Explorer 6.0

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1

bytein, on Sep 3, 2008 10:37:19 am BST
  • +1

What problem are you encounting ?

i went through your message several times and still cant figure out what is the problem you are having?

   
Reply to bytein

2

 big daddy, on Oct 7, 2008 11:46:08 am BST

I have the same problem and it is that the form to be filled in with the new question and secret answer, location and birth year never appears. It keeps "loading" for ages and it says <<error on the page>> at the bottom of the page and the details of this error are:

Line: 251
Character: 1
Error: "null" is null or not an object
Code: 0
URL: https://account.live.com/Logincredprof.aspx/mkt=EN%..............................etc

Any solution for that?

   
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