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Fixing Your PS3 Network Connection [Solved/Closed]

Rhino - Latest answer on Nov 29, 2012 08:40AM
Hello,
Check it out. If you r constantly getting connection interruptions during game-play then here is what u need to do. If u r using a router (no matter the brand), the problem probably has to do with the router. In order to find out, disconnect your PS from the router and plug it directly into you modem. If your modem is not near your playstation then move it close to the ps3. The modem plugs directly into your cable line so there is a good chance that the television you play your PS3 on has a cable connection. One you have connected your PS to your modem press the reset button on the modem. Turn your PS on and go directly to your network settings. Click on Internet Connection Test (do not bother trying to set up a connection manually, if you do this chances are you will mess something up). If you are getting a connection then you are ready to go. There is a good chance you may never get a connection interruption again. For the time being you will be able to enjoy playing call of duty like you once did. Now u might ask what am i supposed to do with my router? I need it for my laptop, xbox, etc? Just buy a new one. Chances are the one that you have is garbage. It might have worked great at once, but hey, these things happen. I suggest doing your research and find a router that works well with gaming. I hope this works. In summary, it is not your playstation or your internet service provider that is giving you problems... It is your router... connect your PS to your router to test this theory...
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218 answers
Answer
+973
moins plus
boys and girls I have the solution!!!! after about 6 months of this same problem and searching in countless forums i have now found the answer. i too thought it was a router or ISP provider problem but no......it is a simple setting on the PS3. i dont know why but it is and I found it here if you want to double check: http://www.avsforum.com/avs-vb/showthread.php?t=1124610


simply go to media server settings in your PS3 and disable the streaming media servers. i tried this and it worked immediately. no restarting or anything. i promise this works.....goodluck

the savior - May 25, 2009 09:25AM
awesome dude......it worked first time. YEAH!!!!!!!!!!
Badwog - Mar 21, 2010 05:52PM
ummm is the streaming server on the pse i cant find it iam having trouble trying to get onlline with call of duty modenwarfair 2 there finding no matches how can i find matches please help me
Thankfull - Mar 23, 2010 12:01AM
the savior, you truly are the savior
Yeah - Mar 23, 2010 01:45PM
Thanks !
u suck - Mar 24, 2010 12:40PM
noob it dont works.
dancegirl942 - Mar 24, 2010 07:46PM
But how do u get to the media server settings?
pinklace - Mar 27, 2010 05:51PM
this worked! thanks!
norush - Mar 27, 2010 06:03PM
found simple fixes from eHow, videojugs and hubpages.. see http://known-fix.com/fix=PS3%20Network%20Connection
northofnowhere - Mar 27, 2010 09:47PM
you are the only person who gave us any correct info on how to fix this problem! thanks!!!! we worked with the ps customer service, our linsys router customer service and our wireless internet provider. they all had us changing this and that, but still no fix...you did it!!!!
sghoidt - Mar 30, 2010 04:39PM
yes i tried it, and worked thanks!@
Fang - Apr 1, 2010 02:06PM
Awesome! Thanks!
JcSniZZKiLLa - Apr 1, 2010 10:13PM
Where is this setting?
John_Henry_1968 - Apr 1, 2010 11:04PM
Still can't get it to wrk, disabled media servers and upnp but nothing. The games can never find an online game to join?????
PoreotixAznDancehawhawhaw - Apr 2, 2010 08:09PM
where is the setting dude?cant find it btw add me ps3 im poreotixazndance
PoreotixAznDancehawhawhaw - Apr 2, 2010 08:12PM
durf! derf! grub! thanks but i cant find the media server doi
yo - Apr 5, 2010 09:29AM
my ps3 doesnt even connects to psn, i have before... it just stopped working yesterday....
halfsayin - Apr 6, 2010 01:12AM
i can't find the settings
olliev123 - Apr 9, 2010 04:17AM
Its on Network settings - Media is at the bottom of the menu....
GIJoeShmoe - Apr 9, 2010 08:45PM
You are the man! This worked like a charm.
jordyjo - Apr 10, 2010 01:01PM
what are the streaming media's? i cant find them...
ryan - Apr 14, 2010 12:18PM
THANKS MAN! damn, really I've spent weeks trying to make it work haha YOU'RE THE MAN!
oghale - Apr 16, 2010 02:52PM
where do you find media server settings? please help
paula p - Apr 17, 2010 09:23AM
Is this reply for if we are having problems with the ps3 having problems with connecting to internet?
call me anon - Apr 21, 2010 01:17PM
alternatively you might want to try resetting your network connection, jjust break the current connection and go through the automated network connection setting, works for me
bambam - Apr 23, 2010 06:17PM
media server setting is in ur network setting. ps. it works
DeAtHdaBeAsT - Apr 25, 2010 12:37AM
paula p look at my advise under rhinos pitch for greatness lol i have all the answers you need just contact me if you are still having problems
poochdate.com - Apr 26, 2010 04:48PM
doesnt fn work 4 me
Curry - Apr 27, 2010 10:30AM
Mine was already disabled and I'm still having issues
Ryan93 - Apr 28, 2010 04:46PM
my internet connection started not working like 3 days ago. i know its not my router because its a brand new one. but everytime i go to connect it says attempt to obtain IP address timed out. why is this happening? and how do i fix this problem?
johnny - Apr 30, 2010 08:38PM
when i try to log into the PlayStation network it just will not connect to the PlayStation network. when ever i run a network connection test it says: PlayStation Network Connection - Failed. so for some odd reason my ps3 will not connect to the PlayStation network. it says my internet connection is 100% and my internet is enabled but it still wont connect to the PlayStation network. if anyone has ever had this problem and knows how to fix it please email me - Jon.trembley@yahoo.com thanks.
Yessy08 - May 1, 2010 05:37AM
-Johnny, I too happen to be struggling with the same problem. I noticed that when I plug the ethernet cable on the PS3 the green light is not lighted up. Also, it takes my wireless controler to connect to the PS3. Can any one help us?

Any suggestions or ideas are very much appreciated!
blakeups - May 4, 2010 04:56PM
i can log in but when i click play online on cod it just stays at connectin to matchmaking server and its makeing me mad
wegasdga - May 5, 2010 11:10PM
absolutely unbelieveable!!!!!!!!! YOU ARE THE MAN!!!!!!!!!! i just spent close to 3 days attempting to figure out why my playstation would not connect, then along comes your simple tip and BAM i have internet back to my hearts desire anyway off to play cod and thank you so much once again
Hagen77 - May 7, 2010 11:38AM
I just found your post and I want to say that YOU KICK ASS, thanks for the solution, you are indeed a SAVIOR.
Thanks dude!
Legacy - May 8, 2010 01:24PM
where exactly is medeia server settings located i cant find it need details plz
LEGACY JR. - May 9, 2010 03:34PM
@Legacy : the media server setting is located in network settings. the last one should be media server settings.
LawnGnome - May 9, 2010 04:08PM
Saweet, thanks bunches!
sdafsadfsda - May 17, 2010 04:52PM
I JUST did this last night messing around with the settings and it does indeed work! I was getting less than a MB down, and now I'm getting over 9 MBs down!
poppy - May 24, 2010 03:19PM
unreal worked for me to wasnt able t oget online ps3 last 2 days till seen this thread ;)
urthe man - May 26, 2010 11:20AM
god bless you.
Skuz Bucket - May 26, 2010 08:42PM
thanks alot homie, i was about to kill my router, ps3 and modem
kollad - Jun 6, 2010 06:23PM
i felt like a complete idiot cuz i was ready to cry, untill i read this......it worked no prob. thanks gringo.
DC5_Maverick - Jun 7, 2010 11:28PM
i experienced the same problem a few days ago while downloading the Bad Company 2 451MB patch... i get those errors every 3-5 minutes... i'll try this later tonight, i hope it works for me...
sds - Jun 8, 2010 10:45AM
worked fine love you mate!
Franki Fulham - Jun 11, 2010 11:51AM
superb advise! saved my day!! xx
jryanj - Jun 13, 2010 12:47AM
thank you so much. I have been fighting with this for a month now. It worked and so simple. thank you. thank you. thank you.
cha - Jun 14, 2010 06:15PM
does anyone have advise if the ps3 say dns error
ps3luva - Jun 19, 2010 03:49PM
all you have to do is change the settings on the ps3
P3prob - Jun 20, 2010 09:16AM
Uh dang man I tried this but still aint working for me

Here is a brief description of what happens when i attempt to play COD MW2 online:
Well i go to Play Online
Then i go to find game
And then i choose the game i would like to play
Here is where the problem is, It says it is finding game (top right corner) but no matter how long u wait U will never join a game. I dont know what the problem is dude but I appreciate all help that u can give
Doodle1962 - Jun 22, 2010 03:29PM
P3prob-did you get a response to your question above (Jun 20, 2010). I am having the exact same problem.
Ryan - Jun 25, 2010 06:46AM
THANKSSS MANNN
oldkid48 - Jun 25, 2010 08:17AM
thank you so much, it worked immediately
benman75 - Jun 25, 2010 10:48AM
do you know what to do if that dosent work ?
smiley - Jun 25, 2010 09:29PM
hello i need help i just got a ps3 and when i updated the wireless connection i wanted to play online with my friend but it had bad conection and it would mess up and moving weird so could anyone please tell me how to get better and stronger connection please!!!!!
kay p - Jun 28, 2010 10:00AM
thanx a lot man that helped me out alot
ps3er - Jun 29, 2010 06:11PM
that worked so fast! thanks man
Josh - Jun 29, 2010 11:15PM
What do I do. I cant connect wirelessly to my wag120n Linksys modem because it uses wpa/psk something. It don't have a password you just have to press the middle button on the modem and it sign into the computer. What do I do? apparently I have to open up some ports but how do I do that without stuffing up my whole modem? Any one know, help will be greatly appreciated. :-)
chandz - Jul 3, 2010 04:00AM
Yup, it works!
ratboy - Jul 3, 2010 03:28PM
Yup, it worked! fixed an issue I've had since I got the damn thing! Thanks alot!!
meet - Jul 4, 2010 09:24AM
thanks...i did same and it worked
ktmbillyjr - Jul 4, 2010 09:56PM
didn't work.........
whop - Jul 5, 2010 10:47PM
good thing to do but it didnt work
the killer - Jul 6, 2010 02:36PM
it didnt work for me either
lehmans - Jul 6, 2010 04:42PM
Below is the solution i found via google that works for me. You could try any of the following method http://www.google.com/...

Hope this helps
s - Jul 9, 2010 03:22PM
whenever i do my playstation network test it passes the first to and fails at the playstation network connection. what do i do??
moe - Jul 16, 2010 08:47AM
help i have same problem all my friends waiting for me :'(
XxMecklovenxX - Jul 23, 2010 06:33PM
When i try to log on it says you can no longer log on to this psn account when i did nothing wrong
br549 - Nov 20, 2012 11:36PM
I'm using ethernet cable and disabling the media didn't work for me. Running a decent router so I really didn't think it was the culprit. I did two things and it solved the problem and has not disconnected again after hours of game play. #1. I turned off everything and cleaned the cable ends and plug ins with alcohol dipped Q-tip. #2. I moved all electric cords away from my ethernet cable to prevent RF interference.
domonology - Nov 29, 2012 08:40AM
Thank you, this worked flawlessly
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What you all need to understand is that there is no magic answer to fix these problems. In many cases a new router is NOT the answer. Most people just do not know jack shit about networking and wireless. Which is fine, however the real problem is that these console game manufacturers can't program their games online play easy enough for networking noobs. So any smuck can go hook up a wireless router and get wireless. But configuring DMZ, firewalls, understand what a port and IP is that is not stuff that typical console gamers have a clue about. Quit blaming the router manufacturers because they do a much better job.

The best help you can receive is this:
- Open necessary ports for PS3
- Open any ports used specifically by the game (which is retarded they don't use standard PS3 ports)
- If your router supports UPnP enable it (caution this is a security risk UPnP is a horrible idea)
- Make sure your wireless connection is strong

Now you might say I am being too general, "I need it step by step". Well I'm sorry to tell you, that you must figure out yourself. Reason is that everyone has a different router many from different manufacturers that have a different configuration interface.

Bottom line is if you are not able to just plug and play your PS3 games online, you either need to find a friend that can fix your problems, pay someone to do it, or learn how to do it yourself.

Perhaps not the answer you were all looking for but at least it will stop you from running around like chickens with your heads cut off.

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my ps3 wont connect to the playstation network what do i do?

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What about if it just keeps saying that (an error has occurred and you been signed out of ps network?)

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hey thanks for the help dude that what im gonna tried and i hope that it works properly

dandilionman - Jan 26, 2009 01:59PM
did itactually work
manichood - Mar 26, 2010 06:02PM
means you've been banned
yer - Apr 5, 2010 12:24PM
i wanna play online on ps3 but it wont just work wat the hell should i do, ive dne everyfing but it wont seem 2 work
jordyjo - Apr 10, 2010 12:58PM
ive tried evrything and it just wont work, ive tried ur solution but still says-- connection with playstation network has timed out... what can i do??
BTisshit - Apr 14, 2010 04:44PM
change your internet if its BT internet the wireless is crap the best internet is Sky its the best for playing online also the media streaming is on network setting on the bottom (i think)
SanjayMaru1994 on YouTube - May 7, 2010 04:56PM
Wait so if I have the NAT Type 3 problem, doing this will fix it?
rickyhelmore - May 8, 2010 03:39PM
Thanks.... It really saved my life.....
riks3140 - May 8, 2010 03:46PM
I think it is a network related issues... I got similar sort of issues and got it resolved from http://playstation3slim.com they really helped me a lot...
bob - Jul 2, 2010 04:30PM
thank you so much
Ian - Oct 22, 2012 05:45PM
Yeah what if you cant move your PS3 near your router as the router is in the kitchen area and I have satellite and connect wirelessly.
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Okay.
So I've been reading over the answers, but I can't seem to find the right answer.

I have a Wii and a PS3, neither of which will connect to live, at least.
I guess that's the best way to describe it.
On the PS3 the internet works PERFECTLY, but it WILL NOT let me sign in to let me play online.

I just got my PS3, and the Wii I have had for a year or two, so it's not a new thing.
I'm also not able to use things like Limewire, is there something in my internet connection that is making it so I cannot connect to anything?

I've got wireless internet, but we're using Belkin...


Can anyone help?

Answer
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all u have to do is disable the media search thing its under internet connections then go all the way down and disable it then u will be able to get ur game updates if u have any questions contact me on my ps3 my name is SCARFACE535

EagleEye393 - Jan 12, 2009 09:09AM
Yo i am EagleEye393 you need to get CoD4 so i can PW3N you ass
abuddslife420 - Jun 6, 2010 04:15PM
hey man thanks alot! you saved me from smashing my ps3.my moden.and my rouder!!
add me and we'll game sometime - abuddslife420

Thanks again man!
moe - Jul 16, 2010 09:01AM
heeey guys help i cant sign in it tells me timed out
D4yz - Nov 5, 2012 07:05PM
Try checking if you have a system update when it starts timing you out like that.
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Need Some help if any... My playstation has been workin fine.. I could get on the internet and everything... All of a sudden it won't connect to the PSN... mY INTERNET WORKS I can get connected but when i do the connectivity test... logging onto the psn just does not work i get a failed messeage... I can access the intetrnet browser surf the net every thing works fine in that aspect ...I can do all of that but can not access the PSN... So ultimately i can't play cod mw2 online... Has this happened to anyone... my email is mista_007@hotmail.com my playstation online name is mista_007 as well

rikatik - Mar 1, 2010 11:12AM
global psn network problem with older version ps3 the slim is exculded from this (thats what they say). ps is looking in to this now..
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When I test my internet connection it say's my UPnP is not available and my NAT is type 3. My connection was good a few days ago. How do i fix it? i have my ethernet cable hooked up to my router or modem

crack hawk - Apr 16, 2009 06:12PM
alls you have to do is contact your router technical support and they will reconfigure your router the 1 800 number is on the back of the router box that it came in and if you do not have the box look online for number at website of name that is on router you do not have to move router or unhook it just enter its ip address in the web browser box of the main computer and it will take you into the main page of your router where the settings are and you click on settings and go to (dmz) and click on enable save settings and back out this should change nat to type 2 from type 3 which will allow you and your friends to play together if this does not work call 1 800 number do not chan ge anything else in settings or it will mess it up technical support will have to open certain ports on your router change numbers all that do not try this by yourself good luck
Mou5e - Jul 14, 2009 04:19PM
If you have type 3 then its likely the port or server youneed is restricted. (i may be wrong)
charlie - Jan 16, 2010 11:08AM
Hey there. I have the same problem with mine but on mine it goes from upnp available and nat type 2 and upnp not available and nat type 3. i got soo fed i rang sony. they gave me port numbers to give to my broad band (bt) i havnt given them the port numbers or anything cuz only got them today about 15 mins ago lol. But the numbers are only for sony things like playstation home so if u want to connect to friends on games u going to have to ring up the game company eg: activision or something and ask for the port numbers for their games. The number for sony is 08456000124 so if u give them a call they should give u the port numbers for you to tell your broadband. :)
azraelriddims - Jul 6, 2010 07:22AM
He's right. I have a DLink router and i configured it on a PS Preset that gave me the right ports so i could play online. So now it says NAT type : Free. Just contact your router tech support or if your technical about all that, check ur PS3 manual to find out what ports u need to use
Danyal_139 - Jul 13, 2010 12:08PM
This what happned to me and i kept on tryin and it finally worked afta 3 days
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Hey i need help my dad says the connection is fine, but when i go on my xbox360 the online gaming works but it's slow. So then i go on my ps3 and the connection tothe web works on it but the online doesn't work it says at the top right that i cant connect to the playstation network cn you please help.

raging-buck-094 - Dec 22, 2008 03:31AM
i go to sign in on my playstation 3 and it says the playstation network is timed out .
jordyjo - Apr 10, 2010 01:02PM
thats exactly what mine says, and ive tried everything to fix it...
BTisshit - Apr 14, 2010 04:45PM
change your internet to sky
azraelriddims - Jul 6, 2010 07:24AM
you either need a faster connection or u need to stop using whatever downloader your using thats taking up all the bandwith. Your internet connection is shared between all your tech. Stop downloading to play then resume your downloads after.
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Disabling the Media Server thing worked for me! Thanks!!!!!

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dude, my ps3 works but its broken lol? it says i made too much ACCOUNTS & i tryed to do existing & it says U CANT USE PSN with this account Wat do i do?

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Nice this could be definitely of a great help.

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hello,
once u r done u will have connection with ur PS3

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if it works well we will be cool if not then i will find another way thanks.
i really want to play mondern warfare 2 online badly but it wont let me.

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+6
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my ps3 don't work it won't play ps3 games or ps2

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+6
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my ps3 is not going when i put it on it goes red with the words.

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what if i have a modem-router all in 1

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all u have to do is disable the media search thing its under internet connections then go all the way down and disable it then u will be able to get ur game updates

Sixpack872 - Dec 24, 2008 08:01AM
My Brother and i are sharing the same connection in same home to one router and we each have a ps3 console

i have 80gig he has 60gig

and we're trying to play co-op online zombies call of duty 5

but it doesn't even work for call of duty 4 either won't work for any multiplayer game same issue as below

when i invite my bro to my lobby its fine but when i join a match with him he gets kicked trying to connect to match

we have a belkin N1 Wireless Router Part # F5D8231-4 And Arris modem phone plus internet MODEL: TM502G our isp is Time Warner Cable he have a connection of 10megs down 2megs up and we're connected to ps3's wirelessly

please help me fix this problem
abcd - Jan 11, 2009 07:53AM
Go to your router home page then find where you can set UPnP and turn it off. It worked for me today and now donloads game settings immediately on both PS3's in our house for COD4 online.
darylmo - Feb 19, 2010 10:15PM
Worked great, thanks very much
MrChrisBarker - May 27, 2010 05:08AM
Perfect! - disabling the media server option worked a treat , also noticed too when after i did this the downloads were much faster (not reporting 10678 minutes to download) but they still kept hanging and giving me a connection error. looking at my network stats I noticed that my signal strength kept fluctuating from 12% - 70%, i turn my routers antena about 15 degrees round (so it was pointing to my ps3) got a stable signal of about 74% and the game update downloaded in about 2 mins - worth a look for those still having problems,
Answer
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moins plus
The bottom line is your router. I had to upgrade to a broadband, which I now have no interruptions. I had too many devices running off my old router. Without the broadband, your router will only stream 2.4gh. Cell phones and cordless phones are just 2 devices that use that same frequency. I spent many hours trying to find a solution. I called Sony and Linksys for help and we even opened the ports. Nothing worked until I ungraded my router. I spent about $130, but it was worth it. Good luck!

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Fixing Your PS3 Network Connection - page 2