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Fixing Your PS3 Network Connection

Last answer on Nov 17, 2009 6:12:33 pm GMT Rhino, on Sep 3, 2008 12:45:20 am BST

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Hello,
Check it out. If you r constantly getting connection interruptions during game-play then here is what u need to do. If u r using a router (no matter the brand), the problem probably has to do with the router. In order to find out, disconnect your PS from the router and plug it directly into you modem. If your modem is not near your playstation then move it close to the ps3. The modem plugs directly into your cable line so there is a good chance that the television you play your PS3 on has a cable connection. One you have connected your PS to your modem press the reset button on the modem. Turn your PS on and go directly to your network settings. Click on Internet Connection Test (do not bother trying to set up a connection manually, if you do this chances are you will mess something up). If you are getting a connection then you are ready to go. There is a good chance you may never get a connection interruption again. For the time being you will be able to enjoy playing call of duty like you once did. Now u might ask what am i supposed to do with my router? I need it for my laptop, xbox, etc? Just buy a new one. Chances are the one that you have is garbage. It might have worked great at once, but hey, these things happen. I suggest doing your research and find a router that works well with gaming. I hope this works. In summary, it is not your playstation or your internet service provider that is giving you problems... It is your router... connect your PS to your router to test this theory...

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halloweendep, on Sep 3, 2008 9:06:38 am BST

Hey thanks for the help dude that what im gonna tried and i hope that it works properly

Reply to halloweendep

dandilionman, on Jan 26, 2009 6:59:24 pm GMT

Did itactually work

Reply to dandilionman

malum., on Sep 25, 2008 10:46:05 pm BST

+24

This is the stupidest thing I've ever read.

Yes I agree it's probably the router. But that doesn't mean "tough luck go throw it out".

It just needs to be configured properly that's all.

Reply to malum.

DK3, on Oct 13, 2008 10:37:33 pm BST

+11

Well tell you the truth, imma 13, and my dad's router is pretty far from the tv and ps3, and imma not really allowed to move the router, what should i do?

Reply to DK3

tom, on Oct 18, 2008 3:29:50 am BST

+52

Why doesn't ps3 let u connect with certain people...

for example my friends and i play call of duty 4 ... but i cant connect with my friend joe and he cant connect with me so we have to have other people host it for us

Reply to tom

JBUL, on Oct 31, 2008 5:27:02 pm GMT

Its sending your ps3 and your buddies ps3 to the same port...set one up manually with the DMZ numbers..the other ps3 have it do the connection on its own. this should solve the problem

Reply to JBUL

Jack R, on Jan 6, 2009 4:51:14 pm GMT

+17

Hello, i play both call of duty 4 and world at war, i try to connect to my mates, and i can connect to most of them, but certain people i can't connect to, and it said that the game session is not longer avalible, but i know it is as we talk over the phone when trying to connect. I can connect to some of them when my other friend has hosted. I read your comment about the ''DMZ'' but can you explain this in more detail for me. I cannot move my router, and my connection type is wireless. I have tryed getting it wired, but it has to go a long way so it is impossible to be done. My connection percent is mainly 60-80 % when i go into my network settings.

please help me clear this propble

Jack

Reply to Jack R

gamerboy1993, on Mar 2, 2009 8:07:12 pm GMT

Hey i have the same problem and alls you have to do is leave the online lobby and go back to the menu and try again. if it still does not work have your friend back out to the main menu also. if it is still giving you trouble just try turning off your ps3 and going back on and eventually it should start working for you

Reply to gamerboy1993

126

brodz, on Nov 11, 2009 6:12:01 pm GMT

Jack u can get a long wire go to pc world or kosco and they have them in the witre compartment they are call usb cable all u do it plug them in ur modem at the bak

Reply to brodz

128

ampi, on Nov 15, 2009 10:25:14 am GMT

Man i dont get a thing when i try top sign up the darn thin says either its takin too long or that the connection is timed out or that there is a dns error[807some shit] plz some one help me out my internet works just fine but the ps3 cant connect to psn any got any way to fix hthis? ive been try to connect since last year it worked when i bought my ps3 ofcource but i dont know why its stoppede completely now i cant even play cod4 on iti only bought it to play on my net now its so borin i dont know what to do call me [9246678560,08912700100,08916533446]are my number first 2 r my moblie and other 22 land line my e mail is [vamshi891@yahoo.co.in]ty for the help guys

Reply to ampi

krispies, on Apr 28, 2009 6:40:16 pm BST

Can u explain it more for me step by step

Reply to krispies

superlizard234, on Nov 8, 2008 8:38:18 pm GMT

How do you make your own online games on call of duty 4?

Reply to superlizard234

wires and plugs, on Jan 8, 2009 5:48:53 am GMT

Check with you ISP provider and see if they have the ports needed blocked.

Reply to wires and plugs

106

layton, on Jul 6, 2009 1:39:43 pm BST

Move your ps3 down stairs it sound weird but it works

Reply to layton

119

slycop67, on Oct 11, 2009 4:50:21 pm BST

I can't I live in the basement!

Reply to slycop67

113

heff, on Aug 5, 2009 1:41:37 am BST

Dude it the router on Joe's end, poor NAT (network translation) setup on his router. Go to www.portfoward.com.au

Reply to heff

DarkSniper0702, on Nov 10, 2008 4:57:43 pm GMT

+15

Yay I found someone that knows how to fix problems!!! My problem is when I go on Call Of Duty4 and I click Find Game it says Downloading Game Settings.... What should I do and also it signs me out now and again

Reply to DarkSniper0702

jonny campbell, on Jan 25, 2009 4:22:56 pm GMT

Aye mate i have the same problem with call of duty 4 its really shite if you find out how to fix it please tell me cheers.

Reply to jonny campbell

jdd, on Feb 23, 2009 10:47:06 pm GMT

Firewall settings turn them all off and try

Reply to jdd

103

albert, on Jun 6, 2009 2:01:11 pm BST

My call of duty 4 does it aswell but after bout 2months it goes bak on again then next month it starts again! do you know how to fix it?

Reply to albert

dr8on, on Nov 24, 2008 1:41:59 am GMT

When I test my internet connection it say's my UPnP is not available and my NAT is type 3. My connection was good a few days ago. How do i fix it? i have my ethernet cable hooked up to my router or modem

Reply to dr8on

crack hawk, on Apr 16, 2009 11:12:52 pm BST

Alls you have to do is contact your router technical support and they will reconfigure your router the 1 800 number is on the back of the router box that it came in and if you do not have the box look online for number at website of name that is on router you do not have to move router or unhook it just enter its ip address in the web browser box of the main computer and it will take you into the main page of your router where the settings are and you click on settings and go to (dmz) and click on enable save settings and back out this should change nat to type 2 from type 3 which will allow you and your friends to play together if this does not work call 1 800 number do not chan ge anything else in settings or it will mess it up technical support will have to open certain ports on your router change numbers all that do not try this by yourself good luck

Reply to crack hawk

110

Mou5e, on Jul 14, 2009 9:19:39 pm BST

If you have type 3 then its likely the port or server youneed is restricted. (i may be wrong)

Reply to Mou5e

psfixer, on Dec 6, 2008 1:02:40 am GMT

Or you could go into your router settings and change channels... worked for me

Reply to psfixer

Qvorum, on Dec 6, 2008 1:55:17 pm GMT

Or disable all encryption and it boosts

Reply to Qvorum

NCC3, on Jan 14, 2009 3:30:29 am GMT

Can you explain that better...how do you change channels?

Reply to NCC3

fa, on Dec 12, 2008 3:21:22 pm GMT

Duz any1 no how to fix error c-931 on playstation home coz my homes nt wrkin

Reply to fa

tig, on Dec 12, 2008 4:11:21 pm GMT

You guys are funny. The reason your connection is dropping is because if the connection is wireless, loss of signal strength will disconnect the PS3 from the router. Make sure your ps3 is as close as possible to the wireless router. You can upgrade to a better wireless router (n or n300 standards) which may improve the connection strength. Running a cable to the PS3 is not always the best answer.

Reply to tig

i82lose, on Mar 4, 2009 7:25:47 pm GMT

My new wireless n router is 5 feet away from my PS3 and I still get connection interupted . Nothing funny about that.

Reply to i82lose

moron, on May 22, 2009 12:33:33 am BST

Thats retarded considering the ps3 only uses g, not n. do the math before you provide an answer.

Reply to moron

117

nato, on Sep 6, 2009 11:24:14 pm BST

Wireless n means his router is nearly new, can also do g, and not a piece of garbage. this is a port forwarding issue, what we need are the ports to forward.

Reply to nato

hogan, on Dec 12, 2008 5:19:22 pm GMT

+15

Hello, i have a 60gb ps3. I play online a lot but just about 2 or 3 weeks ago every time i would try an log online it will say ( a connection to the system could not be established go to settings> network setting and check your setting). so it won't let me sign in. I am not real good at fixing electronics and this is the first time I have had a problem with my ps3. I would like to be able to go online again so could you you help me out. You seem to know what your talking about when it comes to electronics. Thank you

Reply to hogan

dxdano, on Dec 24, 2008 7:12:19 pm GMT

Did you ever figure out anything about the settings, network settings thing that you hada ? about. I am trying to get an answer and have been unable. Thanks bro. dxdano@wideopenwest.com

Reply to dxdano

ben-lad95@hotmail.com, on May 4, 2009 4:53:53 pm BST

I have the exact same problem and it has only happened recently im gonna try moving my router closer or changing the channel on router.if neither works im gonna get a professional to fix it

Reply to ben-lad95@hotmail.com

DANYBOY95, on Dec 16, 2008 10:15:11 pm GMT

Hey i need help my dad says the connection is fine, but when i go on my xbox360 the online gaming works but it's slow. So then i go on my ps3 and the connection tothe web works on it but the online doesn't work it says at the top right that i cant connect to the playstation network cn you please help.

From DANYBOY95

Reply to DANYBOY95

raging-buck-094, on Dec 22, 2008 8:31:34 am GMT

I go to sign in on my playstation 3 and it says the playstation network is timed out .

Reply to raging-buck-094

james, on Dec 19, 2008 11:14:41 pm GMT

Ok can i have some help? if u say yes can you tell me where the Ethernet cable goes?i know it goes to the ps3 and the computer but mine allways says...check your settings and i do that then it says...try the connection test.the test says FAILED!!!!!!!!!!!!!!!!! can u please help me step by step?

Reply to james

seal, on Mar 16, 2009 8:21:37 pm GMT

The small clip on the end of the cable could be broke if the test fails instantly

Reply to seal

manson, on Dec 21, 2008 5:29:56 am GMT

I hv a problem with finding a match.. i am connected to the network. but the problem is tht nuthin appears whn i go to search for a match just my name :P i stay for hours and nuthing happens.. no ppl to play with online.. it keeps on loading and loading but nuthin happens.. do cod4 hv a problem and tryin to fix it or wht?? whn ever i choose a death match, team death match and free for all there is no one in the list whn i go to find a match.. wht should i do??

Reply to manson

manson, on Dec 21, 2008 5:31:58 am GMT

Yeah and i 4got to mention tht whn i go to find a match it loads and loads for hours and this wht appears "Downloading Game Settings" and its only me no1 else in the list :S

Reply to manson

pablosanchez, on Dec 22, 2008 12:59:26 am GMT

+127

Ok guys I called Playstation and they told me what to do. You need to go into your router setup (192.168.1.1) and open the ports that are set for the PS3. So what you need to go is go to the Games part of your router and

Reply to pablosanchez

pablosanchez, on Dec 22, 2008 1:06:07 am GMT

+34

Sorry. you need to set up the ports. put in 192.168.1.1 to get to router setup. password is admin if you have a linksys. Go to Applications and Gaming. type in playstation for application (you will need 8 ports so put in playstation in all of them). Next, you need to enter these numbers for the playstation to work.. so put these in the port start and end. 80 , 443 , 5223 , 10070 (start) and 10080 (end) , 3478 , 3479 , 3658 , 10070. They should be in both start and end except for the fourth which will have 10070 in start and 10080 in end. The first 4 are TCP and the last 4 are UDP so made those changes as well. For IP address they should all say .10 so you will need to add the one in there, and lastly press enable on all of them. save your changes and you should be set

Reply to pablosanchez

iggorr, on Dec 22, 2008 6:04:47 pm GMT

Ok so I have a router which I use for my ps3, xbox 360 and PC, when I wanna play online on my ps3 for example I have to unplug my router from my PC and plug it in my ps3...and so on when ever I change platforms on which I wanna play.So when I do all of this that you described, with the setings of my router will that affect my routers ability to go online from my PC or xbox 360...?

Reply to iggorr

JAKE, on Dec 23, 2008 6:09:18 pm GMT

See guys, thing is all of this is my problem aswell.
my dad says he'll buy a new router in the new year
but all i want to know is why playstation havent solved theese problems themselves and made online gaming easier like xbox.
i mean, all there doin is bringin owt stupid network programs like HOME and thats it as far as i know and will buying a new router help?

Reply to JAKE

ambulldog615, on Jan 3, 2009 10:52:02 pm GMT

Little cofused on where to put the numbers the way you have it worded?
canyou tell me again what numbers go in the start and end ports for the tcp spaces? and same for the dcp?
if you can make it simple I will give you a million thanks!

EXP: start~end port
80 3478
can you break it down like that for me???

Reply to ambulldog615

120

Adamzorb, on Oct 14, 2009 10:26:37 am BST

When on my router settings, there is no 'Gaming and applications' area, i use a belkin router if thats helps.

Reply to Adamzorb

123

mrpelon85, on Oct 22, 2009 9:34:47 pm BST

Go under virtual settings. that is where it will allow you to put in the numbers.

Reply to mrpelon85

124

mina, on Oct 26, 2009 12:12:53 pm GMT

Sorry mate i dont mean to bother you, but can you please explain the port forwarding for ps3 alittle simpler , im confused as to which number goes to which port

Reply to mina

125

travass88, on Oct 26, 2009 5:08:57 pm GMT

Hey bro thanks that worked. i called playstation and they had no idea how to fix it. thanks again

Reply to travass88

breal, on Jan 12, 2009 3:39:36 am GMT

THANK YOU pablosanchez!!! We have already exchanged our PS3 once and were getting ready to return it because we couldn't download updates or play online. The ports you listed fixed our problems.

Reply to breal

makaveli456, on Mar 20, 2009 4:17:42 pm GMT

Why does only have the answer show?

Reply to makaveli456

makaveli456, on Mar 20, 2009 4:17:47 pm GMT

Why does only half the answer show?

Reply to makaveli456

Koolio Mac, on Apr 15, 2009 10:17:02 pm BST

Can you please email these instructions to me? When i try to view it on this website it looks as if there is some missing information. this is all i can see....

"Ok guys I called Playstation and they told me what to do. You need to go into your router setup (192.168.1.1) and open the ports that are set for the PS3. So what you need to go is go to the Games part of your router and"

and what....?

Reply to Koolio Mac

Commercialism, on Apr 18, 2009 6:32:11 pm BST

Kioskea is useless.

Reply to Commercialism

Izzy, on Apr 28, 2009 9:50:12 pm BST

"Ok guys I called Playstation and they told me what to do. You need to go into your router setup (192.168.1.1) and open the ports that are set for the PS3. So what you need to go is go to the Games part of your router and.."
And what??? Can I get the whole answer please?

Reply to Izzy

ssw022, on May 18, 2009 2:57:39 pm BST

How do you get to the game part and how do you know were to change ports to ones for THE PS3?

Reply to ssw022

114

mrnine, on Aug 9, 2009 4:20:56 am BST

I got a netgear roT. think u cud help me out a little on dis ... do i hav to go an change the #'s on my setin on my ps3??

Reply to mrnine

129

Tommyk, on Nov 17, 2009 6:12:33 pm GMT

Hey i dont have a router,i have a modem could u tell me what to do? With my modem? It keeps skippping like when i play online and sometimes it wont even sign in? Please reply back on my email address thank you.

Reply to Tommyk

SCARFACE535, on Dec 23, 2008 11:55:39 pm GMT

All u have to do is disable the media search thing its under internet connections then go all the way down and disable it then u will be able to get ur game updates if u have any questions contact me on my ps3 my name is SCARFACE535

Reply to SCARFACE535

EagleEye393, on Jan 12, 2009 2:09:34 pm GMT

Yo i am EagleEye393 you need to get CoD4 so i can PW3N you ass

Reply to EagleEye393

, on Dec 23, 2008 11:55:49 pm GMT

All u have to do is disable the media search thing its under internet connections then go all the way down and disable it then u will be able to get ur game updates

Reply to

Sixpack872, on Dec 24, 2008 1:01:22 pm GMT

My Brother and i are sharing the same connection in same home to one router and we each have a ps3 console

i have 80gig he has 60gig

and we're trying to play co-op online zombies call of duty 5

but it doesn't even work for call of duty 4 either won't work for any multiplayer game same issue as below

when i invite my bro to my lobby its fine but when i join a match with him he gets kicked trying to connect to match

we have a belkin N1 Wireless Router Part # F5D8231-4 And Arris modem phone plus internet MODEL: TM502G our isp is Time Warner Cable he have a connection of 10megs down 2megs up and we're connected to ps3's wirelessly

please help me fix this problem

Reply to Sixpack872

abcd, on Jan 11, 2009 12:53:52 pm GMT

Go to your router home page then find where you can set UPnP and turn it off. It worked for me today and now donloads game settings immediately on both PS3's in our house for COD4 online.

Reply to abcd

chickensniper, on Dec 24, 2008 8:44:17 pm GMT

There are 4 causes for connection interupted. 1. the server needs a new router. 2. u need a new router. 3. the server needs faster internet. 4. u need faster internet. i have an n router with high speed internet. the issue with the call of duty 4 server (includes world at war) is that there is only 1 host and i hope that cod5mw2 has more than 1 host so that such a good series wont be lost. if u hardwire or get an n router u will still get connection interupted, just not as often

Reply to chickensniper

Riggs, on Dec 28, 2008 6:07:46 pm GMT

I saw your thread on the fixing of your network. But I haven't even gotten that far yet, - I don't know how to get online on the ps3. Could you help me?

Reply to Riggs

Sixpack872, on Dec 29, 2008 10:17:21 am GMT

http://playstation.custhelp.com/...

copy and paste the link above this should fix your problem

go over entire link with mouse from left to right click on the link starting from h then drag mouse across all the way till its blue then right click on blue link and select copy then click on address bar and right-click and select paste

Reply to Sixpack872

Sixpack872, on Apr 16, 2009 10:57:01 pm BST

All you guys have to do to get online is

if on wire (ethernet) go to settings on ps3 go all the way down to network settings then press on network settings it'll tell you your going to be signed out of PSN press x then do wired connection and automatic to all don't use proxy don't set dchp host name and do all settings automatic reboot/restart whatever you call it

modem and ps3 try getting online to play your game

if on wireless do same settings as above but instead of selecting wired select wireless automatic all

if that doesn't work go into your router

d-link brand router 192.168.0.1

linksys brand router 192.168.1.1

belkin brand router 192.168.2.1

enter that ip in your webbrowser

then look for a setting that says DMZ

enter your last digit or digits of ip click on check box to enable and click apply

depends on which router your using if

d-link brand router 192.168.0.1 your ip should be between 2-100

linksys brand router 192.168.1.1

belkin brand router 192.168.2.1

To find out your ip go to settings on ps3 all the way down to network settigs and select network settings list and it will tell you your ip

if this is the step you need to make your ps3 work you will need to make your ip static

static means your ip never changes for as long as you have these settings on

to do this u'll need to go to network settings and select

either wire or wireless then custom

and follow on-screen instructions

for ip select manuel

only enter ip, primary dns, and router

rest like proxy, dhcp host name, select do not use and do not set for those 2

rest auto only ip dns amd router address needs changing and disable UPNP you don't need that if your going to use static DMZ ip address

ip will be 192.168.x = 0 or 1 or 2 depending on your router . xx = your custom DMZ last digits for example 12

so it would be 192.168.2.12 or 192.168.1.12 or 192.168.0.12

Please E-Mail me if you need further assistance sixpack872@hotmail.com

Reply to Sixpack872

arin, on Dec 29, 2008 1:33:23 am GMT

Hi
I have a router from ATT. I have it setup to play on line and it was working fine but not all of a sudden it stopped working. My desk top and laptop work fine. Only the PS3 is having a hard time connecting.
Any suggestions.

Reply to arin

keeno, on Jan 24, 2009 2:59:53 pm GMT

Hay people , would any 1 know the reason why i get signed out of playstation network most of the time ?

Reply to keeno

ONEofFIVEsTrIkE, on May 2, 2009 12:48:59 pm BST

For a long time I had a problem with connecting to PSN. Once connected it would sign me out but most of the time it wouldn't sign in. It got me thinking that Sony are a bunch of amateurs when it comes to networking.

I've been through many forums looking for an answer. A few people tell you to change the PS3 or router settings, which work for a couple of hours. However I found the problem isn't with the router because I'm not ever losing a connection with Xbox Live. I decided to turn my head to the PC's in my flat, thinking that some program I'm running must be taking up a lot of bandwidth.

After some trial and error I finally hit the nail on the head. I am now after a few months of frustration enjoying PSN as I do with Xbox Live.

Why?

Programs such as BitTorrent and Limewire use up a lot of bandwidth. If your not sure what bandwidth is, Google it. Any program used for social sharing (illegal in the eyes of governments) must be closed before signing in to PSN. Yep, it's that simple. If I'm signed out of the PSN automatically then its because I've forgotten to close BitTorrent.

If you are not running any social sharing data program and have problems signing in to PSN, this solution will be of no use to you.

Reply to ONEofFIVEsTrIkE

105

Kyle;, on Jul 2, 2009 6:23:57 pm BST

Well, i closed my msn and signed out of it. i went back on my ps3 and it signed in with no problem, i then went on cod waw and tried playing online, it worked for about 2 minutes and then lagged out and froze, i dont know whether my sister was on msn but that might of been it. Shes a little $*&�$ when it comes to msn, she never comes off. Is this the only solution you know of? And do you know whether you have to disconnect your computer/laptop from the internet for PSN to work,
Please Get back to me
Kyle;

Reply to Kyle;

109

ONEofFIVEsTrIkE, on Jul 14, 2009 6:07:35 pm BST

Klye,

My first post is the only solution I know of as it works for me.

You shouldn't have to disconnect your computer/laptop from the internet, just closing as you have done the programs which eat away at your bandwidth should be enough (Make sure your sister stays off MSN while your gaming... lol). When COD lagges out and freezes are you still signed into PSN? With COD WAW crashing on you, it would suggest that the game has problems and requires a more than normal setup of your PS3 or router. I don't own a copy of COD WAW otherwise I would try and help you further.

If I come up with anything I'll get back to you.

Reply to ONEofFIVEsTrIkE

aporti03, on Jan 28, 2009 2:46:42 am GMT

Yeah i have Exactly the same problem! It has a hard time finding a game.. and when it does i have a ping of only 1 bar!!!

Reply to aporti03

eliasramirez234, on Mar 11, 2009 6:15:57 pm GMT

Hey guys i know how to get rid of downloading game settings!¬!!!!! hahahaha..... lol what you have to do this works for wireless by da way.
1) Turn off your ps3 by the back switch.
2)Unplug your modem and leave it unplugged for about 30-35 secs.
3)Switch Your modem back on
4)Switch your ps3 back on.
5) Go straight to your network setting and disble your internet connection for 30-35 secs then enable it.
6)THen go straight bk on to cod4 and you shouldn't hav any downloading game settings. wolla! :)

btw you have to do this every time you switch off your ps3 and want to go back on agen.

IT MIGHT BE A BIT OF A PAIN IN THE ASS SOMETIMES!! ..... but guess wat ..... IT WORKS!!!

my psn is eliasramirez234 if you want to add me :):):)

Reply to eliasramirez234

scott, on Apr 5, 2009 12:04:13 am BST

Didn't work for me. What a pain, every other PS3 game I've played online worked perfect except this one.

Reply to scott

127

Bourne23a, on Nov 12, 2009 9:32:41 pm GMT

Or, if it comes up with downloadig game settings, go back to the multiplayer menu where it asks online, LAN etc, n just turn the router off in general without turning the ps3 or anythin else off, then turn it back on, go to network connections settings n re-connect it!! it used to happen to me but now it always works.

Reply to Bourne23a

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