DVD/CD-ROM drive doesn't workSolved/Closed

Question

Hello folks,
I don't know how does it start,actually..
I use PIONEER DVD-RW DVR-217..My pc hasn't been a year..
It's unable to write any DVD,and maybe CD too..
I check in divice manager..and it says:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
if uninstall and reinstall the device can fix this problem??

closeup22 · Answer

hi there,

follow these steps to solve this issue:

open run>press start+r

then type regedit

browse to this location:

HKEY_LOCAL_MACHINE>

SYSTEM>

CurrentControlSet>

Control>

Class>

{4D36E965-E325-11CE-BFC1-08002BE10318}>

search for any of these:

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak

if available any of them just right click and delete

after deleting

reboot your system

Thanks

yohansigned · Answer

I couldn't find UpperFilters.bak and LowerFilters.bak, so I just delete the rest of two..
And..It works.. ^_^
Actually,I want to know why? what make this problem?
Thanks for the solution..that's very kind ^_^

yohansigned · Answer

thanks ^_^

Gene · Answer

Thanks :)

Bubster Martin · Answer

Excellent solution, that did the trick!!!

DVD/CD-ROM drive doesn't work

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