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My computer is automatic reboot looping

Last answer on Oct 26, 2009 3:00:49 pm GMT asho, on Aug 31, 2008 3:40:51 pm BST 
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Hello,
my computer is stuck in a reboot loop. i have an intel pentium 4 desktop computer. it is windows xp home edition. the problem happened after i installed the windows service package 2 (i know, im a little behind). it seemed to install the update fine but after i restarted my computer i couldnt seem to get to my desktop. the computer manages to get to the light blue windows xp loading screen but instead of entering my desktop the computer reboots and the whole process starts over again. after reading other forums, i tried the F8 method but couldnt seem to make it work. last known configuration and safe mode dont seem to work but i may have not done them correctly; im no computer whiz. but after pressing the "disable automatic restart on system failure" option, i got this error message on the "blue screen of death" (this happened after the light blue xp loading screen instead of it restarting like it usually does):
STOP: c000021a Unknown Hard Error
Unknown Hard Error

what should i do? i dont want to have to reinstall windows xp and lose my data as i have some important documents and music mp3s on it. ive read about possibly doing a repair install? how does that work, would it work, and would it save my data? is there another option? thanks in advance.

Configuration: Windows XP
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Configuration: Windows XP
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1

jessan49, on Oct 18, 2008 4:23:25 pm BST
  • +9

I have the exact problem and am waiting for gateway to send a resolve. If you get any info could you sen me an email. I will also post whatever Gateway has to say when they respond.

   
Reply to jessan49

28

tapan, on Jun 5, 2009 4:03:48 am BST
  • +1

   
Reply to tapan
2 
ps2424, on Oct 21, 2008  6:01:49 pm BST
  • +4
Hi,

I had the same problem and now I have it again. This is a virus I have nbot isolated neither identified. But it is always in the machine if somebody plays the games on the web.

To repair it you have to get live CD of Linux (e.g. Fedora distribution). Boot from that CD and better ask a linux specialist to backup your data from the partition(s) on the infected HDD (usually SATA drive) to external drive (USB or another SATAor PATA). Then remove partition(s) from infected discs.

Create new NTFS partitions on the HDD still under Linux. Reboot to Windows. Format partitions created under Linux. Restore data from external drive. And never play the games on the web. There is no effective firewall neither antivirus that can help you out of this problem. So far the only above described steps will help you. Dont believe Windows saying (even on tech help) that your (SATA) drive is damaged. It has just a virus in a partition that causes reboot Windows immediatelly after the infected partition is touched. That is why your Windows never boots up completelly.

Write me back if you have succeeded.

Cheers
   
Reply to ps2424
5 
oburne001, on Dec 12, 2008  6:57:16 am GMT
Hello ! i am having the same problem with windows xp rebooting, but working with linux disk. please give a step by step on how to resolve problem without loosing data. thank you
   
Reply to oburne001
3 
tony, on Oct 22, 2008 10:30:28 am BST
  • +2
Insert windows xp cd and repair xp or if u r system is hcl then u got 1 recovery cd  recover the xp.
   
Reply to tony
4 
whapdap, on Nov  9, 2008  5:45:18 pm GMT
  • +8
When XP keeps on rebooting, the most likely problem is, that your boot config has gone haywire. To fix this try to boot from the XP home cd , do a repair on the current selected installation. in  dos mode run bootcfg /rebuild. That should fix your problem if not try to repair windows by reinstalling all dll, this will not destroy any data
   
Reply to whapdap
6 
carol, on Dec 12, 2008  9:22:28 am GMT
  • +2
You will not lose you data,just repait the operating system using the windows XP Cd. go for an option of repairing no installing a fresh copy. or you can remove your hard disk and instal it on another computer as a slave so that you can retrieve your data and then format thedisk after retrieving your data thru creation of a backup, dont worry you  wont lose ur data..........carol
   
Reply to carol
7 
friar, on Dec 16, 2008 10:26:43 pm GMT
  • +5
How do you get the system to reload the operating system from the disk?  I put in the disk, but the reboot process keeps on going and the disk never gets to run
   
Reply to friar
19 
Red, on Jan 29, 2009  2:05:15 am GMT
  • +1
Hi, I just saw your error message and thought I could offer a suggestion.  If your operating system came pre-installed on your computer, the reason it may not be loading from the disk is that the boot sequence is telling it to load from the hard drive and it can't get past that.  Try putting the disk in the CD-ROM, restarting the computer and hitting F12 (that is the usual command to get to the boot sequence).  Once you get there just arrow down to DVD or CDROM and hit return.  It should tell the computer to pick the CD ROM first.  



I hope this helps.
   
Reply to Red
8 
xdoughboyx11, on Dec 22, 2008 12:56:51 pm GMT
I have the same problem but im not running window xp my computer is window vista home prenium edition. i been looking for a window vista download so i could reformat my computer. when i bought my computer from frys they didnt give a window vista cd for it.  could somebody help me out i would appreciate it a lot
   
Reply to xdoughboyx11
9 
Subiesti, on Dec 26, 2008 11:40:42 am GMT
Here is a link to the corrective actions to take with VISTA.  I just did it and works fine now.



http://news.softpedia.com/...



Anytime something like this happens, I always pull out the original VISTA/XP disk and use the 'repair' function to restore it to an older point.  The problem with updates are they require automatic reboots and you can not access your OS until they are completed properly...hence the blue screen of death reported by the previous poster.



Good luck!
   
Reply to Subiesti
10 
Qrisx, on Dec 28, 2008  6:47:20 am GMT
Hi all.



Im having the same problem! where windows boot itself up again and again. but this happen after i transfer over my hardisk to a new motherboard.





my question is, is it because i wrongly connected some wires at the new processor? or there is something wrong with my xp? because at the previous processor, my windows works fine!



sometimes i manage to get a glimpes of my desktop and the files before the whole system boot up again?





THIS IS FRUSTRATING! help me out guys.





thanks alot!
   
Reply to Qrisx
13 
so, on Jan 15, 2009  6:30:39 pm GMT
  • +1
Just wondering if you managed to get you xp working again as i am having similar problem it works and periodically freezes and reboot or i reboot as it would stay freez otherwise
   
Reply to so
16 
MidNightRabbit, on Jan 18, 2009  3:22:27 am GMT
TO Qrisx YOUR PROBLEM IS  That you xp setup is set up for your chipset in MOBO1, when you hook your HD to MOBO2 I'm guessing that it is not a identical MOBO then windows install can not find the drivers it needs for the new MOBO because it is different.... (you will need to run repair function from your xp cd... backup all data first...

you can not swap your master drive with any mother board willie nillie and expect it to work... different hardware on the mobo 2 is your problem your install can't find what it needs to run it's guts.... hope this clears this up...
   
Reply to MidNightRabbit
12 
makapusa, on Dec 28, 2008  8:32:44 pm GMT
  • +4
Probably virus! you can repair windows with installation CD

or you can use some distribution of linux (LIVE) and download your data on USB... and after reinstall Windows
   
Reply to makapusa
23 
XpProb, on Feb 15, 2009  2:51:41 pm GMT
  • +2
Hi ..

I'm facing the same problem with my XP ,keeps looping startup and i dis managed to boot my pc from a Live Linux CD ,but need to know how can i browes my computer inorder to get a copy of my important documents ..?

can you help please as i'm not familiar with Linux at all.



Thanks you,
   
Reply to XpProb
24 
sam, on Feb 26, 2009 12:21:44 pm GMT
  • +2
U can try this 

take the harddrive out of the machine and connect it to machine (B) as a secondary harddrive. run chkdsk on root drive of machine (A).. 



this could help u ... ;)

nshankar.blog.co.in
   
Reply to sam
14 
Qrisx, on Jan 16, 2009  3:24:02 pm GMT
Nope... I didnt manage to solve the problem. I transfered it back to my old processor and it works fine. like before... still dont know whats the reason.



definitely not virus coz when i reconnect it to my old processor, windows booted up fine. no hassle.



:S
   
Reply to Qrisx
15 
anonymous, on Jan 17, 2009  8:16:12 pm GMT
The problem is what microsoft did when building Windows XP.

As a security measure, microsoft designed Win XP to check computer hardware at boot-up. If your hardware profile is not the same as when it was installed you get the blue screen of death. I found this out when my ex-wife fried my mother board and I had to replace it. I re-formated, but when I replaced my sister's MB somehow I found a program and copied everything to a slave and then overwrote everything on the fresh install. It gave her everything she had, just was teidious...
   
Reply to anonymous
17 
dc, on Jan 28, 2009  3:38:18 am GMT
Mine goes to the desktop but then sometimes restarts.
   
Reply to dc
18 
ro, on Jan 28, 2009  7:26:33 am GMT
I had a similar problem where the monitor would say entering power save mode and then restart. The problem started after i had a faulty graphics card replaced. I have a dell computer and when the problem started they promptly replaced my mother board and graphics card and the tech reinstalled Vista. However after a couple of days the problem reappeared. On speaking to them again the tech asked me to change the cable to VGA from the DMI port as that could be the reason for the problem. I did that and watched 4 episodes of 24 the serial without any problems. 



The reason he explained was the the HDMI cable could be causing the GC to overheat resulting in the computer restarting.



Seems to have worked for me you could try it out too if you are using a computer which is connected to your monitor through a HDMI cable.
   
Reply to ro
20 
mr v, on Jan 30, 2009  7:28:08 pm GMT
Hi im having the same problem my vista keeps rebooting and i have no vista disc to reinstall if anyone could help be much gratful i can get on to vista for about 20 minutes max i thought it could be overheating but im not sure someone please help cheers James
   
Reply to mr v
21 
Sasho, on Feb  4, 2009  3:08:19 pm GMT
Hello, my problem is this, i'm on windowse xp home edition on survice pack 1 and i get sistem failure when i start a video eny kind of video it just freezes my windowse or it auto restart's, but it dosent freeze when i'm playing videos online, it's some kind of wierd bug i have tried everything last solution is hard drive whipe whit new xp instal so if enyone got a solute pls help me out here i dont want a whipe !!!
   
Reply to Sasho
22 
mahendra, on Feb  9, 2009 10:15:51 am GMT
  • +11
Computer is stuck in a reboot loop. i have an intel pentium 4 desktop computer. it is windows xp home edition. the problem happened after i installed the windows service package 2 (i know, im a little behind). it seemed to install the update fine...
   
Reply to mahendra
25 
yash, on Mar 30, 2009  2:53:16 pm BST
Ms. you are not install window xp properly thats why your system is re booting again and again 

one think : that you will open your pc cover and then you will reconnect the hardware connections ok
   
Reply to yash
26 
doglover1598, on May 20, 2009  2:54:47 pm BST
The easy thing to do is restart you computer in safe mode and do a system restore before you had put sp2 on you computer.



i had to do this and i install my xp with sp2 on the disk as i created the disk my self 



try system restore
   
Reply to doglover1598
29 
g, on Jun 25, 2009  3:33:09 am BST
I also have the same problem, i'm on windows xp home edition (laptop)..i try to repair it using the windows xp cd but it's still reboot automatically.i also try in safe mode but the problem is still occuring...



pls help me!!!
   
Reply to g
30 
Barry, on Jun 25, 2009 11:22:51 am BST
I am having the same problem, but it's not an isolated incident, this seems to be spreading over our network, we have 5 machines all of which now reboot themselves as the desktop (win xp) is loading up, it just reboots without any warning or messages, i can log in on safemode and it wont reboot, i have tried a 30 day old system restore and run antivirus software but nothing has worked so far. My network is peer to peer... Any help or suggestions would be appreciated
   
Reply to Barry
31 
chawai, on Jun 25, 2009  1:10:36 pm BST
Hi all, i have a caf'e and the worse thing is that an error message is being sent from a client computer to other computers, its seams its is a virus how can i get that fixed



thanks in awaiting ur reply.
   
Reply to chawai
32 
dfdf, on Jul  1, 2009  2:00:21 am BST
Does this hapen to hp computers to
   
Reply to dfdf
36 
 oldgreygranny, on Oct 26, 2009  3:00:49 pm GMT
Have you solved this yet?

OGG
   
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