Compaq laptop (presario F732AU) sound problem

hanisah_yunus, on Monday 25 August 2008 à 13:26:05

Hello,

I have a compaq laptop (presario F732AU) with windows vista with all service packs/updates. Recently I plugged in an earphone and suddenly I cannot hear any sound from my laptop. the same thing occurred last time when i plugged in speakers to my laptop.

This includes both the speakers *and* the headphones. I checked device manager but there are no driver conflicts and sound devices (conexant high definition smartaudio 221) seem to be working. I checked every possible sound setting of that I know of but it didn't help. The strange thing is that when I play something it looks like it is playing (I don't get any errors) but I don't hear anything.

Any suggestions? ThanksStart Free Trial. Please help.

Configuration: Windows Vista
Firefox 2.0.0.16

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linksys27, on Monday 25 August 2008 à 15:28:01

hello,

have you tried uninstalling the driver and reinstalling it? are you sure that it is compatible with windows vista the driver you are using? if yes then maybe it is the port of the sound card which has some problems. is it still on guarantee? if yes then bring it back where you have bought it and then let them check for it..

hope it helps you

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hanisah_yunus, on Tuesday 26 August 2008 à 01:48:16

Hi linksys27,

No I haven't. will try. Thanks for ur suggestion. Cheers!

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us33fan, on Monday 6 October 2008 à 21:33:13

The exact same thing (loss of sound) has happened to my presario laptop. Did the suggestions help? My unit is out of warranty. Nothing out the ordinary happened. Just one day it does not work. The tray icon shows a red x showing that the sound does not work.

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nisa, on Monday 6 October 2008 à 23:43:11

it did help but not thoroughly. I have to use external speakers to make my laptop sound.

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laz, on Tuesday 14 October 2008 à 18:56:00

Hey how do you re-install the sound driver after uninstalling it?
Thanks.

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nisa, on Tuesday 14 October 2008 à 20:03:13

i downloaded the sound driver from hp website and then reinstalled. You could look for your computer sound driver there. sorry, i've deleted the link but you could google it.

Cheers.

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jmp59, on Tuesday 14 October 2008 à 22:22:05

Hi,

The link : http://h10025.www1.hp.com/...
Errare humanum est, perseverare diabolicum.

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Cazzbags, on Monday 24 November 2008 à 10:33:24

Hey guys
I just had the same problem. My computer was working a few days ago but all of a sudden the sound stopped working. I can't hear out of the internal speaker or headphones. The system says that there is no problem with the speakers or anything, it detects sound and doesn't show any errors. For some reason the little blue/orange mute button stopped changing colour, which happened at the same time... but the button still works because the volume icon on the taskbar changes correctly. I have tried to disbale and uninstall drivers and all that business but nothing seems to work as yet. Any more ideas? The computer is out of warranty so HP won't help me.

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