Ask your question
Message list Discussion Forum list

Blue Screen

cabbie - Nov 25, 2009 1:52pm GMT - Last answer on Dec 8, 2009 12:06am GMT Joe
Report
Hello,
Need help with blue screen message: "A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER." I am not real experienced with the workings of the computer- This is my husbands computer and he has alot of documents that he needs for reports that are due on Monday 11-30-09 ** I know , I know he should have back these files up - but my question is :
1. How can we get his computer up and running again?
2. If we do get it running ( he does use Norton Anti-virus ) again can we down load his files and use them on another computer without it giving this virus to the other computer ?

ThanksConfiguration: Windows XP home edition
Read more ...

More answers for :
Blue Screen »»

I have an answer
Add comment

Kioskea recommends you to read :

BLUE SCREEN - ATI2DVAGTipsGraphical cards
NTOSKRNL.EXE is missing or corruptForumWindows
Unable to boot XP [Solved]ForumWindows
XP startup prob: blue screen, reboot, repeatForumWindows
Blue screen while trying to install xp [Solved]ForumWindows
Blue screen appears and system restarts [Solved]ForumViruses/security
Sort by :   Votes | Date | Date descending 2 answers
+0
moins plus
xpcman 4243Posts October 8, 2008Registration date ModeratorStatus March 21, 2010Last seen Nov 25, 2009 5:05pm GMT
You can remove the hard drive from the computer and purchase a external hard drive adapter. You can then put the drive into the adapter and use it on another computer to read the documents. You will not infect the second computer using this method. In fact, it may not be a virus problem at all.

Good Luck

 Add comment - Permalink (1)
Add comment
+0
moins plus
Joe Dec 8, 2009 12:06am GMT
Do you have the error code? If you just installed a program, the driver that runs that program might now have updated properly. Try updating your drivers. Blue screens are rarely caused by viruses, it's more internal.

 Add comment - Permalink (2)
Add comment
Top
See also
supinfo