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Can't enable system restore

yavben, on Sunday 17 August 2008 à 05:22:46
Hello

after recovering my comp from spyware infestation

trying to enable system restore..getting following error

"system restore encountered an error trying to enable/dissable one or more drives please restart your machine and try again"

followed the instructions in microsoft's website, no change

did anyone encountered this, pls let me know how to fix this
Configuration: Windows XP
Internet Explorer 7.0
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harnold31, on Sunday 17 August 2008 à 13:43:48
hello,

have you recently disconnect any hardware or connected any hardware from your pc? if this is the case then it might be this which is causing this problem. try to see for the hardware and then if its not good try to write here on the forum
   
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brakers, on Tuesday 19 August 2008 à 08:31:29
Hi There I don't know if you have overcome your problem with System Restore if not follow these instructions they worked for me.
Go to http://www.kellys-korner-xp.com/xp_tweaks.htm and download the script file on line 278 make sure you click on the "Restore/Enable system restore" and not the "Undo" file which is on the same line.
Save it to a folder on your desktop and allow it to run, when its finished running try to re-enable system restore.
As I said in a previous listing I had two computers with this fault and both have now System Restore enabled.
Hope this helps.
Kindest Regards Tony B.
   
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yavben, on Wednesday 20 August 2008 à 01:31:41
tx have resolved the problem
   
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VBC, on Sunday 24 August 2008 à 14:02:51
I have the same problem like yavben and your system restore fix worked great. thanks so much
   
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Sue, on Sunday 7 September 2008 à 01:05:37
Hi I came across your instructions as well and after having a nasty virus and hopefully getting it, I tried to put system back into system restore. Tried your suggestion and have the program saved to the dektop. Only problem is that a message is saying I can't do it in safe mode. Now I can't get out of safe mode to system restore. I have SUPER anti-virs and at one point it asked me if I wanted to use safe mode and I clicked yes, now I'm stuck. Any suggestions. I tried everything. HELP!
   
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brakers, on Sunday 7 September 2008 à 14:13:50
Hi Sue
What happens if you try to boot into windows normally.??
   
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Sue, on Tuesday 9 September 2008 à 01:07:19
Thanks for responding. I have tried everything to reboot normally. I tried the msconfig, I tried every changing it back through system. On msconfig when I press apply, it says to restart, I do and it goes back to safe mode. i am so frustrated. Can you help?
   
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brakers, on Tuesday 9 September 2008 à 11:10:26
Hi Sue
I think now I would get ready and prepare for a system repair.
If you want to do this you will need you Windows XP disc, if you have installed SP3 you will need that slipstreamed onto Windows XP CD.
Please let me know what discs etc you have with your computer and what operating system you have installed and which service packs you have installed and well take it from there.

Kindest Regards
Tony B.
   
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Sue, on Tuesday 9 September 2008 à 22:49:40
Hi Tony:

I think I fixed it! Stumbled onto something and it worked. Thanks so much for trying to help me. NOW I have found yet another virus, Zlop PC Privacy Cleaner. I'm ready to dump the hard drive! OFf to find help. Thanks again.
   
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drew, on Monday 17 November 2008 à 19:36:09
Problem with system restore I saved that to a folder on desktop but how o I get it to run????


thanks, Drew
   
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brakers, on Monday 17 November 2008 à 19:52:12
--Hi Drew Just double click on the file and it should run automaticaly.
Good Luck Tony B.


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Diony, on Monday 24 November 2008 à 05:10:49
I just resolved my problem with your help. Thanks a lot!
   
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brakers, on Monday 24 November 2008 à 11:08:42
Hi There Glad the fix helped.
Regards Tony B
   
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yavben, on Sunday 17 August 2008 à 16:45:01
did not connect or dissconnct any hardware
   
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brakers, on Monday 18 August 2008 à 22:46:33
Hi There I have the same problem on two computers. I think this might be a virus that is new on the internet as the threads for this error is very low.
Someone told me to install SuperAntispyware which is free and in prefferences has a choice to repair System Restore, I tried it but it did not work.
Hope someone finds a repair soon.
Kindest Regards Tony B.
   
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Eoghan, on Sunday 31 August 2008 à 05:08:55
Hello,

I am desperate...can anyone help...Please!

I had exactly the same symptoms as detailed by yavben in message of Aug 17. Then, I followed the recommendations in brakers message of Aug 19. However, when run, the resulting downloaded file asked...Do you want to write this line to the registry?...but it didn't display the line. I agreed to writing the new line, then the file added the unknown line to the registry and my problem immediately worsened.

I had previously been able to access System Restore by right clicking on My Computer, then clicking on Properties, then on the System Restore tab presented as part of System Properties. Now I found that the System Restore tab had been completely removed from the System Properties menu and that the only way I could access it was from the start menu, but instead of being allowed to enable System Restore from there I now get the following message...System Restore is not able to protect your computer. Please restart your computer, then run System Restore again...When I did this I was once again presented with the last message but there was no other change or improvement.


Configuration: Windows XP Professional, SP3,
Internet Explorer 7.0
   
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brakers, on Sunday 31 August 2008 à 13:51:57
Hi There I am sorry the fix I put on this site did not help you and seemed to make things worse. I don't know if I can help you but I will try. This might be a lengthy process and in the end it might mean a full system restore, however if you want me to try and help please E-mail me and we will start the lengthy process of trying to sort out youir perticular problem.
Kindest Regards Tony B.
   
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Eoghan, on Sunday 31 August 2008 à 20:56:18
Hello,

Many thanks for your speedy reply. I took great encouragement from the fact that your suggestion cured the problem with your own two computers and with the two computers owned by Yavben and VVC, but it was a disappointment that it didn�t work for me. It seems that my problem must be caused by something different...just my bad luck! Details for my computer and system are as follows:-
Computer: ASUS A7NBX DeLuxe, 2.21 GHz AMD Athlon 3200+, 3.00 GB of RAM
System: Windows XP Professional Version 2002 with Service Pack 3 and Office 2007, AVG 8 Anti-Virus Free

I look forward to hearing any suggestions you may have and I fervently hope that between us we will be able to get System Restore up and running soon.

Thank you very much
Eoghan
   
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brakers, on Monday 1 September 2008 à 08:32:10
Hi There
Please don't think I am treating you as stupid, I will be asking questions and they might come across as the fact I am treating you as thick this is not the case so please be patient with me as I am not a computer expert by any means.

First thing first when did this first occur??? I noticed you have SP3 and AMD system.

I know two other mates who had problems with their computer when they installed SP3 although I must admit their problem was more sever than yours.

This is one of many links about SP3 and AMD systems problems http://www.tomshardware.com/news/Windows-XP-SP3,5334.html.

A friend of mine said to ask you if you had clicked on the correct file in the download area as there are two files in the same rectangle box very close to one another, he said applying the UNDO file could have this effect �he is more expert than me as far as the registry is concerned�.

Just to make sure check the file name of the file you downloaded it should be �sysrestoreenable.reg�.

If the above is ok then do a �System File Check�

You will probably need your Windows XP pro disc with SP3 slipstreamed onto it for this.

Just in case you don�t know how to do a System File Check follow these instructions.
Put your XP pro disc in the drive
Click Start then Run in the Run Dialogue box type �sfc /scannow� without the quotes then click OK and wait for it to finish then restart your pc

I won�t list too much here as it�s a step by step process of elimination.

Also please could you list any other steps you have taken before you tried to apply the System Restore fix ie any malware or antivirus or cleaning programs or registry repair programs you have run.
Kindest Regards Tony B.
   
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Eoghan, on Monday 15 September 2008 à 01:54:37
Hello - I'm back!

Many thanks for your kind attention and willingness to help. Rest assured that I wasn't in any way offended. It's just that I have been away from home since I sent my last message and I was unable to access my computer until now. However, I am happy to report that my problem has been solved and my PC is working perfectly again.

When I knew I was going to be away I decided to take the easy way out, so I left the computer in for service with a professional computer expert. Unfortunately I didn't afterwards get to speak with the man that did the work, so I still don't know what actually caused the trouble.

You asked when did it first occur and I think you were correct in suspecting that it was because of something that I did. Well, it happened directly after I had installed SP3 and upgraded to Office 2007. I mentioned this to the serviceman and I also told him that I was aware of reported conflicts between ADM processors and SP3 but he was of opinion that there had been no such problems reported since the release of the final version of SP3 in June. He was inclined to think that it might be something to do with the way I installed Office and SP3. I don't know if he was correct, but at least the trouble is now fixed and I am happy again.

It was great to find someone like you prepared to do what you could to assist someone in trouble. I knew that if I sought professional help I would have to be prepared to leave the PC with them for at least a few days, so I was lucky that I was able to do so during a period when I had to be away from home and from the PC.

Many, many thanks.

Eoghan
   
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brakers, on Monday 15 September 2008 à 07:04:12
Hi There I'm pleased your computer is up and running, thanks for letting me know.
Kindest Regards Tony B.
   
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Aquarian3, on Tuesday 2 September 2008 à 11:28:51
I just Googled the same error message and came across your replies, after downloading the 'sysrestoreenable' file and running it, I'm chuffed to find I can now turn on system restore, so THANK YOU VERY MUCH!!!!

Lisa
-x-
   
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brakers, on Tuesday 2 September 2008 à 11:57:42
Im pleased it helped
Regards Tony B.
   
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Willy, on Sunday 28 September 2008 à 02:28:52
Do you happen to have a similiar fir for Windows ME? Thanks for your help!
   
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brakers, on Tuesday 30 September 2008 à 06:42:52
Hi There
Sorry to hear you are having trouble. I have search for a solution to your problem but it seems to only refer to Windows XP. Sorry I could not help.
Best Wishes and good luck
Tony B.
   
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William, on Friday 7 November 2008 à 11:48:59
Hi there,

If I click on the link it doesn't give me anything to download but instead just shows a lot of text.

Please help.

Regards,

William
   
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 Zo, on Saturday 29 November 2008 à 01:50:12
Hello

You need to use only Internet Explorer, not other browsers like Firefox.
   
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Zo, on Saturday 29 November 2008 à 01:48:44
Hi

It worked for me (an XP user) too. I disabled System Restore to do an antivirus scan, later tried to re-enable it but couldn't, and the fix worked. Many thanks!
   
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