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Problem with sharekhan

Last answer on Nov 5, 2009 4:25:51 pm GMT sdhaliwal, on Nov 4, 2009 5:30:05 pm GMT 
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Hello,
everytime i open to share khan and then try to login through fast trade to my account, the computer shows an error(internet explorer has stopped working) and closes the program
site: www.sharekhan.com
trade-fasttrade
the problem signature is
Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 8.0.6001.18828
Application Timestamp: 4a9600c9
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 03400068
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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please do help me
sdhaliwal

Configuration: Windows Vista
Internet Explorer 8.0

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1

LouisSteph, on Nov 5, 2009 7:39:34 am GMT

Dear Sir,

This problem could be resulting from different errors. Firstly consider deleting all your cookies and

see whether it works. There might also be a possibility that your firewall is messing up the browser.

Try deactivating it to see whether it works properly. Nevertheless if you see that these don't solve the

problem, it might be a problem over the web site itself, please contact their support team and explain

them the problem that you are having.

Thanks in advance.

   
Reply to LouisSteph

3

 sdhaliwal, on Nov 5, 2009 4:25:51 pm GMT

Dear sir,
thanks alot for your help
i have sent mail to their support system, hope it would work.

i am facing problem even with start of my computer.
it gets stuck at microsoft corporation page
i have to either shut it again or start it several times,
or insert operating system cd

do help me with this also if you can.
i have done nothing, except that i am using, ccleanr, and have been deletig registeries without backup, am i making a mistake

thanks
sdhaliwal

   
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