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When i press RESTART my laptop shutsdown inst

Last answer on Nov 3, 2009 1:41:37 pm GMT manutdstott, on Nov 2, 2009 4:46:04 pm GMT 
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Hello,
HI all Im new to this forum hope someone can help me,
ever since i bought my laptop from new, its an acer aspire 7530 now running on windows 7, had it nearly a year,
whenever i have to restart like when we do an update or install new software etc, it just shutdowns instead and wont reboot for at least 5-10 minutes really weird,
if i press power button too early it tries to reboot lights flash, screen briefly comes on then goes off again sometime i get nothing atall. so i wait 10 mins press power button and it boots up no problem,
HELP PLEASE! MANY THANKS GUYS

Configuration: Windows 7 Internet Explorer 8.0

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1

iveal, on Nov 3, 2009 11:40:30 am GMT

Dear Sir,

Please try restarting the laptop by selecting the restart option at the start menu without

pressing the restart button. It should restart properly. I believe that the restart button is not

working properly and this is why you are facing such trouble.

Thanks in advance.

   
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2

 manutdstott, on Nov 3, 2009 1:41:37 pm GMT

Thank you iveal, but thats what i been doing i dont have a restart button just the power button,.
I have been clicking on restart in the start/shutdown menu, or when i click on ok, for shutdown now for changes to take place after installing programmes or doing updates, it has never ever restarted whichever way i choose to restart, thanks Jay

   
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