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Cannot log into my computer

Last answer on Nov 5, 2009 3:13:12 pm GMT 45, on Nov 2, 2009 10:44:50 am GMT 
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Hey! i have a problem with my computer.when i power it on, a blue screen with white words flashes on the screen showing me to remove some newly installedprograms and to check whether my files have viruses.The problem is that i cannot log in and verify whether there is avirus.i cannot format bcoz i fear to loss my files. Pliz what cuold be the problem and how can i solve it?

Configuration: Windows XP Internet Explorer 7.0

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1

 LouisSteph, on Nov 5, 2009 11:28:37 am GMT

Dear Sir,

Please consider going through the following steps to settle up the matter:

http://support.microsoft.com/kb/289022

Thanks.

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