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Computer shuts off when I open a program

Last answer on Aug 18, 2009 8:44:15 am BST cmalone, on Aug 12, 2008 9:01:30 pm BST 
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Hello, My Dell laptop shuts off whenever I click on a icom to open a program. I need help

Configuration: Windows XP
Internet Explorer 6.0

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1

jun, on Jan 23, 2009 11:11:50 pm GMT
  • +1

We have same problem, can someone help us

Reply to jun

2

 rich36930, on Aug 18, 2009 8:44:15 am BST

Hi,

I have the same problem, i have a Dell XPS M1530 and as far as im aware its the motherboard that needs replacing. Dell are meant to be replacing the motherboard in the next few days but as typical, quality of support is lacking and i am still waiting for a visit to be confirmed due to a "backlog" of requests for these motherboards. Must be a common issue because ive already had the motherboard replaced on this laptop.

Reply to rich36930