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Cannot access admin account

Last answer on Oct 29, 2009 10:47:03 am GMT lisa, on Oct 28, 2009 10:21:03 pm GMT 
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Hello,
Cannot access my admin account....click the account,computer says welcome...then just seems to freeze.....can access the other two accounts on the computer.....but not the admin.....pulling hair out please help

Configuration: Windows Vista Internet Explorer 8.0

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 LouisSteph, on Oct 29, 2009 10:47:03 am GMT

Dear Lisa,

When the computer is turned on, are you able to get to the user accounts without the

PC to freeze?

Thank you.

Reply to LouisSteph