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I need my computer back to factory settings

Last answer on Oct 19, 2009 5:00:02 pm BST Ny, on Oct 19, 2009 4:29:25 pm BST 
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Hello,

I have a Dell Latitude d531. I got it from my college and it is mine. They said I had to repair it myself. I can't do anything. I can surf the web, open up a cd to run something. I need to set it back to factory settings. I can't open up desktop programs. I tried to run a virus scan and it won't work. I don't have the funds to go and get it repaired. Any suggestions would be greatly appreciated. It won't even let me do a factory restore the normal way. PLEASE HELP ME. Thanks so much.

Configuration: Windows XP
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1

 dancedhall, on Oct 19, 2009 5:00:02 pm BST

Hi there ,

do you have windows installation cd?

you can also try pressing ctrl key +F11

and hold its fr recovery

this will work if you have a recovery partition on the laptop

Thanks

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