Computer will not load past welcome screen

wldy, on Tuesday 5 August 2008 à 04:05:47

Hello,
My computer, after not being used for a few months logged into windows and the internet just fine, once....then it stopped going to web pages. So I restarted the computer. Then XP would load to the welcome screen, and the next screen it shows is the background (just before you would choose which ID to login under) it never loads past that point. When I tried to reboot and go to safe mode the keyboard would let me get it to that screen then the keys would stop working. TO fix that I had to take out that little battery inside the computer. Then I tried to log into safe mode, I got past the choose ID screen, then it stopped loading again.

I cannot reformat the harddrive as I do not have the windows XP disk, I have the key, just not the disk.

I did find programs on the computer before I rebooted the first time, and I tried to go into Add/Remove programs to remove them, I cuold not get into that either, but I did find the weird stuff in the program files and deleted a few things that I knew what they were and that were not supposed to be on this computer (ie world of warcraft)

I have tried every single thing I can think of and I cannot get this problem fixed, any suggestions besides blowing it up, or brining it to a shop? I already have to replace one computer that will not turn on anymore....

Configuration: Windows XP
Internet Explorer 6.0?

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hanees, on Tuesday 5 August 2008 à 09:24:28

Hello,

It often happens that some computers that has been dormand has these problems since windows has not been updating .

Best is to re-install Windows and update your system.

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wldy, on Tuesday 5 August 2008 à 14:07:52

I would love to just reinstall windows, however I do not have the disk, I have the key, just not the disk.

I was told by my kids that the computer was not working well before the last time we used it in June. So I guess this is a long time problem (its the kids internet computer)

Any other suggestions?

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eb, on Wednesday 20 August 2008 à 06:31:33

I have the same problem, but I have the disk and correct activation code. I am stuck bad......any suggestions??

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lifeisagame, on Wednesday 27 August 2008 à 12:01:38

you can download the xp disk and burn it to re-format your computer. ive left my email address, if you need specific instructions on how to do so.lifeisagame @ hotmail. co. uk

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tommy r, on Monday 20 October 2008 à 23:58:35

when i turn ob my computer all i get is a orange screen with start on left side and icons on the right. no icons appear on the opening page ? please help. i have tried every thing suggested except throwing it out the window. please respond asap.thank you

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