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Kaspersky 2010 wont install

Last answer on Oct 28, 2009 9:10:25 pm GMT ray, on Oct 12, 2009 11:55:21 pm BST 
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Hello,

kis 2010 just wont install its get to the copying files and registry things and just stops and quits itself and doesnt even get to the part where i can input my code thingy on my cd case, it just stops and closes away! i also had kis 2009 and uninstalled it to add 2010. my other computer with vista was fine but this one is the more important one because its the one that actually has the virus i need to get rid of.

Configuration: Windows Vista Home Premium 
Firefox 3.5.3

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1

iveal, on Oct 13, 2009 9:15:45 am BST

Dear Ray,

Consider checking if it is a genuine copy that you are trying to

install. Yet there might be some missing essential system files.

Thank you.

Reply to iveal

2

Ray, on Oct 28, 2009 9:09:04 pm GMT

It should be genuine since i bought it at best buy

Reply to Ray

3

 Ray, on Oct 28, 2009 9:10:25 pm GMT

It installed fine on my other vista computer

Reply to Ray