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Windows Live Messenger Reinstalls Everytime..

i.m.c, on Saturday August 2, 2008 07:53:14 AM
Hello,
My problem is, that each time I start up Windows Live Messenger, it re-installs itself each time !
When I turn on my computer, at the very beginning, a window pops up saying that " Pre-paring to install.."

Link to Screenshot : http://img295.imageshack.us/img295/7352/66030163ih9.jpg

And also, each time I close Windows Live Messenger, and re-open it, it shows the same thing.

I'v already tried uninstalling and reinstalling but it's still the same.

If anyone knows the reason why, and a solution, that would be much appreciated.


Thanks.
Configuration: Windows XP
Firefox 3.0.1
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jeruvy23, on Saturday August 2, 2008 10:47:52 AM
hello,
well i think you have got some sort of spyware and what i would advise you is that to try to install zonealarm 7.0 and after that run a spyware scan on your computer. if it does not detect anything then i think that youll have no choice other than to format your pc. hope that your scan works.
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Fi, on Sunday August 31, 2008 10:54:23 AM
I have the exact same problem. It's driving me mad!!
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MiCurseZ, on Tuesday September 2, 2008 03:56:42 PM
happened to me to

dunno what to do

T_____________________________T
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Sisaydo, on Wednesday September 3, 2008 03:48:38 PM
jeruvy23, on Saturday August 2, 2008 10:47:52 AMhello,
well i think you have got some sort of spyware and what i would advise you is that to try to install zonealarm 7.0 and after that run a spyware scan on your computer. if it does not detect anything then i think that youll have no choice other than to format your pc. hope that your scan works.

It really gets up my nose, if people do not know the right answer then they should not reply!!! I hate it when you go into a forum and you get some wiseguy guess the solution and then say if that does not work you will have to format your hard drive!!!

NO DONOT FORMAT YOUR HARD DRIVE a solution is always available you just need to wait for it of find it grrrrrrrr
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Pete, on Wednesday September 17, 2008 02:43:07 PM
I've got exactly the same problem and it drives me mad. I will most definatelty NOT re-install my computer from scratch! That will take at least 4-5 hours with all the programs, configurations, updates etc. And the computer works so great right now, except for this very bothering live messenger re-install shit.

Anyone having a solution yet?
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FrustratedAnon, on Thursday September 25, 2008 03:25:03 PM
It is not a spyware/malware issue, My machine was just done with a clean install w/ Vista Ultimate SP1 and everytime I restart my machine the install for Windows Live Messenger appears, just to double check I have run spyware/malware scans on several different programs and found nothing. I have a theory that something to do with the file virutalization is causing Messenger to think it's not installed or is finishing an install process, but just a theory I haven't pinpointed or proven anything in this as of yet. Any thoughts or advice is welcome.

FORMATTING YOUR COMPUTER IS NOT A VALID SOLUTION TO SPYWARE/MALWARE THREATS, it will only waste your time that could be better spent on actual spyware/malware removal software to produce a better solution.
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Addy, on Sunday October 12, 2008 09:17:44 AM
Hello all, My mother has the same problem, and I cannot really see any way of resolving it, other than not to use MSN. Has anyone got to the bottom of it ?

Thanks
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Addy, on Sunday October 12, 2008 09:29:44 AM
from doing some testing, it seems to be when you have it start up as soon as Windows Start. I have un ticked this, and it seems to work ok, thou the first time it did crash. But I just via Start>Programs>windows live click it and start it again and it worked fine without the need to install.

So.. still need the main answer to this, but this can help.
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It's me, on Friday October 24, 2008 09:29:45 AM
Nope, mine is not let to start at windows start, it still re-installs everytime.
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Eric, on Sunday October 12, 2008 03:58:21 PM
I had the same problem. I fixed it using the Windows Installer CleanUp Utility. Be careful and read the instructions. I used it to remove all of the "Windows Live" features first and then used it on Messenger last. I did reboot after each time to see if the problem fixed itself. I may completely remove Messenger but then you can reinstall it and every thing should be working.

Here is a link to find the utility.

http://support.microsoft.com/kb/290301

Good Luck.
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Mylord, on Wednesday October 15, 2008 09:38:20 AM
Dear Eric

How are you i hope you always be good health.very well thanks for your information.






thanks so so much Mr. Eric.



your truly

Robar
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Greg, on Tuesday November 11, 2008 07:23:33 PM
Easy fix, go to Run, if using Vista open the start menu and use the search bar to find Run.exe, if using XP open the start menu and click Run. Type "msconfig" into the text box and a new window should open. In the new window go to the "Services" tab and look for "Windows Live Setup Service". Add a check to its checkbox so it will run at windows startup, problem solved.
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Greg, on Tuesday November 18, 2008 09:54:15 PM
Or if my previous tip didnt work, go to Run.exe, type services.msc and find "Windows Installer". Double click it and set "startup type" to automatic, then click "start" under "service status" and reboot.
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 ndimos, on Thursday November 20, 2008 11:37:05 AM
Solved! Eric was right!

Download the Windows Installer Cleanup Utility from here
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