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Itunes won't download

Last answer on Nov 8, 2009 2:26:04 am GMT Simone, on Oct 4, 2009 1:25:48 am BST 
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Hello,
I have just received an ipod as a gift, i have tried to download itunes several times but i keep getting a download error.. stating( This installation package can not be installed by the windows installer service. you must install a windows service pack that contains a newer version of the windows installer service). I have no idea what that means.. Though i seems like a pretty straight forward command.. i don't know what a windows installer service package thingy is... what do i need to do or where do i need to go to get this taken care of?

Configuration: Windows 2000
Firefox 3.5.3

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1

dancedhall, on Oct 4, 2009 7:56:07 am BST

Hi there,

can you please provide information

on your pc and the operating system that you are using?

Thanks

   
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2

Simone, on Oct 5, 2009 12:31:38 am BST

My pc is a dell and i'm not very computer literate, so i apologize for not knowing what you mean by operating systems? :(.. like windows 2000? or mozilla firefox?

   
Reply to Simone

3

 helpanoob, on Nov 8, 2009 2:26:04 am GMT

You probably need Service Pack 3

   
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