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Gateway laptop

Last answer on Sep 28, 2009 3:24:48 pm BST RickyO, on Sep 26, 2009 10:10:43 pm BST 
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Hello,
I have a Gateway Laptop model MX8710 that will not power up. I have 19.2v DC on the connector from the power supply going into the computer. I have no lights on front of the computer. I also checked voltages on the battery pins with the battery out and had only 1.2vDC. I would appreciate any help. Thanks, Ricky

Configuration: Windows XP
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1

 closeup22, on Sep 28, 2009 3:24:48 pm BST

Hi there,

try changing the battery and the power supply

and take it to a qualified technician and make a hardware check

Thanks

   
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