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Cant import photos onto my computer

Last answer on Sep 25, 2009 2:41:27 pm BST Janice, on Sep 25, 2009 1:50:16 pm BST 
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Hello,
I have a Canon PowerShot SX1IS.

Recently i was unable to import my photos using a card reader. I normally do it this way. So i tried doing it straight from the camera. This wouldnt work either. I have a mac lap top. So i de-installed the canon programme and then re installed it. It still wouldnt work.

So then i tried again using my Dell computer.l I installed the canon cd and then tried both the card reader and the camera to computer direct method. Neither worked. The photos on the card can still be read on the camera.

Configuration: Mac OS X
Safari 531.9

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1

 closeup22, on Sep 25, 2009 2:41:27 pm BST

Hi there,

did you ever put a password on the memory card?

if yes then remove it and try again

Thanks

   
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