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Can't Access Internet-Wireless Working!

Last answer on Sep 19, 2009 5:56:57 pm BST adamseve, on Jul 27, 2008 9:37:06 pm BST 
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Hello,

We had a storm earlier this week and every since then I have not been able to get on the Internet. Thought it was the router, but we reset in and my wife's laptop is working fine now, but I still can't get on the internet.

The computer shows that my wireless connection is excellent, but I canâ??t connect to the Internet. I continue to get the following error: â??Cannot find server or DNS Errorâ??.

I can't even connect by using my Ethernet cable. I have no idea how to fix this or even where to start. Any assistance you can provide is greatly appreciated. I ran the following just in case report for your review in the hopes that it will shed some light on whatâ??s going on with my computer:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Darryl>nbtstat-n
'nbtstat-n' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Darryl>nbtstat -n

Local Area Connection:
Node IpAddress: [169.254.136.227] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
OWNER-C8XY9R65K<00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
OWNER-C8XY9R65K<20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Wireless Network Connection:
Node IpAddress: [192.168.1.2] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
OWNER-C8XY9R65K<00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
OWNER-C8XY9R65K<20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Darryl>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : owner-c8xy9r65k
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-90-8E-BD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.136.227
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 208.217.74.35

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Ada
pter
Physical Address. . . . . . . . . : 00-16-E3-86-5C-8B
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.217.74.35
Lease Obtained. . . . . . . . . . : Saturday, July 26, 2008 10:14:08 PM
Lease Expires . . . . . . . . . . : Sunday, July 27, 2008 10:14:08 PM

C:\Documents and Settings\Darryl>


Thank you very much for your help.

Configuration: Windows XP SP2
Internet Explorer 6.0
Toshiba Satellite L35-2151

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1

Kingston, on Oct 8, 2008 12:11:03 pm BST
  • +16

You don't have a Default Gateway address for your LAN adapter - you need a gateway address to get internet access.
You also have an Automatic Private IP Address (APIPA) evidenced by the IP address 169.254.0.0 .
The subnet mask of 255.255.0.0 is also what would be expected when you are assigned a class B IP address such as an APIPA address. You receive an APIPA address when a DHCP server is not available for whatever reason.
You need to configure an address for the Default Gateway for your computer to communicate with your router or modem so that it can request an IP address from a DHCP server - the IP address will be what is used on the internet - your public IP address so that your own personal IP address of your home PC will not be exposed to any internet nasties. You could use Microsoft Help and Support link (on your start menu) and perform a search for the Network Troubleshooter if you have a PC. Otherwise it's a good idea to firstly check for possible physical faults / problems first.

1. Check all your physical connections and equipment (modem).
TURN OFF THE POWER to you computer, modem and anything else that is connected to your computer. Then......Check all cables and connections are secure, in good condition and that they are plugged into the correct ports. Check that your modem is connected properly to the phone jack. Check that all equipment connected in the correct order.

2. Turn the power on. Power the modem on.
Are the modems lights on - Power, Status, Link/Act and Ethernet? Is the Link/Act light on and constant?
Is the link light on you computer lit?

If this is all good then check IPCONFIG /ALL again. If there are still problems phone your ISP and ask them to help with your modem. Tell them about the 169.254.0.0 address, subnet mask information and that you haven't got a Default Gateway they should be able to help you troubleshoot this.

Hopefully this helps, although i'm sure you've most likely got this sorted now. Good Luck:-D

   
Reply to Kingston

2

smith, on Jan 17, 2009 8:43:33 am GMT
  • +1

Dear
i hv read ur e-mail concern ur problemu ar hning with ur system,so i we giv u a gauid lin how u can connet u laptop.if u open internet exploere u go to tool click it u we see internet option,click for that internet option,on the dialog box select connection,after that u see lan setting ,click on it and select automatic ip it we connet to the internet

   
Reply to smith

5

whel, on Feb 12, 2009 9:42:49 pm GMT
  • +3

Even you can use that way the wifi connection still not can't access the connection. so the best way we can do is the reformat the program then back up all important files then do it.... thats all.... so your system now will refresh and it will back to normal...... is it correct or not?

   
Reply to whel

8

Siraj, on Mar 2, 2009 5:17:46 am GMT
  • +45

I have 4 computer connected on wireless network, on my pc internet is not working,?all the other computers, i can found a 'Internet Gateway' in "network connections" ,,but on my computer it does not seen, hw can i create it ? help me please...

   
Reply to Siraj

9

aku, on Apr 12, 2009 10:51:08 pm BST
  • +1

Hi
if the internet is not in you computer you need to check the forced ip in lan by going to

start> run>in run window type "NCPA.CPL" it will take you to network connection >need to right click on LAN> then go to property> double click on internet protocol tcp/ip ==then check for the forced ip

if their no forced ip still its not working
uninstall and reinstall the adapter by going to device manager

if still it does not working used system restor

   
Reply to aku

3

James Lane, on Feb 2, 2009 3:37:59 am GMT
  • +3

To get the internet to work while switching to XP from Vista on a newer Toshiba laptop, download Atheros AR5006X Wireless Network Adapter. The Gigabyte Client Utility with Atheros works! Spent countless hours figuring it out... Yes, I am relentless and have no life. Good luck if this is your problem! :)

   
Reply to James Lane

7

lester, on Feb 22, 2009 9:16:30 pm GMT
  • +1

I read your answer, which was to download Atheros. Can I buy a disc or something? As I am unable to connect to anywhere. Thanks for any help you can give me, I am computer retarded, short on patience and just a little on the grumpy side.

Thanks.

   
Reply to lester

4

2000girl, on Feb 9, 2009 7:27:19 pm GMT
  • +1

Hi, did you manage to resolve your problem? As i have exactly the same trouble!!

Thanks

   
Reply to 2000girl

6

whel, on Feb 12, 2009 9:45:02 pm GMT
  • +3

If you know how to reformat your computer then do it.... thats the best way..... so that your system will back to normal again.....

   
Reply to whel

10

mick, on Apr 13, 2009 5:01:50 pm BST

You reset your desktop or laptop

   
Reply to mick

11

jing, on Apr 14, 2009 2:00:08 am BST

Yes i did, it shows the network X internet

   
Reply to jing

12

mick, on Apr 14, 2009 3:40:15 am BST
  • +1

You unplug your router, and modem for 20 seconds, plug it back in. Then you will go back onto your laptop and try to connect. if it doesnt work go to your router site and reset your wep key, then unplug your modem, and router for 20 seconds and plug it back in. try to connect, if it doesnt work reply to my email mykolajtkaczyk@gmail.com

   
Reply to mick

13

dapit, on Apr 30, 2009 8:37:12 am BST
  • +5

Can't connecting to internet

   
Reply to dapit

14

mikethedike, on Apr 30, 2009 9:25:18 am BST

Ic its quite sometime since u posted ur prob
just wanted to know
if have u solved ur prob, or do u need help

   
Reply to mikethedike

15

grieth, on Jun 7, 2009 6:50:44 am BST

I have had the same problem with an Acer laptop running xp. It will connect if you set the ip address and gateway address in the advanced network configuration section for the tcp/ip. Like your setup a number of other computers easily obtain ip addresses from the router with the same settings as the machine that fails.

The ip address you list seems to be the default winxp uses if it can't negotiate an ip address with the router. I haven't solved the problem, but suspect a corruption of the zero configuration utility or dhcp server or its registry entries.

The quick fix of manually setting an ip address etc works fine at home, but the problem remains if you want to use the wifi available at other locations. This seems to be evidence against a hardware problem.

Can anyone help with how to fix this problem without a full re-install?

   
Reply to grieth

16

mikethedike, on Jun 19, 2009 5:12:56 am BST

In order to have access to the net through wifi, u first need acess to that network through wich u will connected to the net

secondly like the home ip adress u also have to set ip adress 4 the wifi network (i.e if u know the setting) if the wifi is having DHCP it will allocte a temp address 4 ur comp once ur conneted to it,

awaiting coments

Melisio Mascarenhas
mikethedike
India

   
Reply to mikethedike

17

m0lina22, on Jun 21, 2009 6:32:15 am BST

Nn n

   
Reply to m0lina22

18

Odaddy, on Aug 4, 2009 9:21:34 am BST
  • +1

I say try to hook up the wired connection, then when that is done connect to the wireless connection, when that is done you should be connected to 3networks or maybe 2...then when your able to connect to the internet, remove the ethernet cord from your computer and it should work...im almost 100% perfect it will

   
Reply to Odaddy

19

keiroro, on Aug 4, 2009 12:10:54 pm BST
  • +8

I also have this problem, but it's already solved. (im using Acer laptop with XP OS)

This is what i do.

1. Go to Control Panel > Network Connections

2. Right click on the Wireless Network Connection > Properties

3. At the General tab, scroll down and double-click on Internet Protocol (TCP/IP)

4. At the General tab, thick on Obtain an IP address automatically and Obtain DNS server address automatically

5. Now, open Internet Explorer (mozilla firefox is the best) and you can surf the internet now!

   
Reply to keiroro

20

alain74, on Sep 5, 2009 11:52:53 am BST

Hello schudule work my alain wireless wifi come careful ip address 192.168.0.26 go mvp come you new change
subnet mask 255.255.255.0 video language hand on vrs know teach to support every there day connceted wifi
gateway address 192.168.0.1 comupter and need sure to test purple mobile video phone mvp receptive will going
help very right come building hialeah fl primary dns 192.168.1 socend high almost out require power slow other no speed video will


charing here will come slow mvp access will important you wrong see answer home with right require going earliy poeple keep know under paficit business money think retire will go friend but problem all right good worry no break none good very mvp light power outlet satillation world earth follow drive can.t wifi wireless round drive
don,t know walke conncetion type static dhcp currently luck explain purple espanole please protect what

address 270 east 7th st apt 1 hialeah fl 33010

soreson vrs 786 350 1543 vp-200 service relay video succesful and home to careful

   
Reply to alain74

22

 elkristoff, on Sep 19, 2009 5:56:57 pm BST

Try netsh winsock reset catalog followed by a reboot, this has always worked for me

   
Reply to elkristoff
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