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File conversion message

Last answer on Oct 28, 2009 9:29:12 am GMT kat, on Sep 23, 2009 4:09:59 pm BST 
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Hello,
I use Microsoft Outlook 2003 for my emails. I cannot open any attachment that comes as a Microsoft Word document. I get the message "File Conversion" select the encoding that makes your document readable.
Nothing works to allow the documents to open, though. I end up sending it to another computer and opening it their with no problem.

Configuration: Windows Vista Internet Explorer 7.0

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1

epsiman, on Sep 23, 2009 4:32:10 pm BST

Maybe the person who sent you this word document used Microsoft office 2007 or above !

   
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2

kmraz, on Sep 23, 2009 5:53:44 pm BST

You're probably right - but - I don't have 2007. can I still open documents like these?

   
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3

 Jigs, on Oct 28, 2009 9:29:12 am GMT

Download Microsoft office compatibility pack and install it, you can google this keyword also.

Ji

   
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