Search : in
By :

IE and Malware Programs not working

DRok, on Sep 22, 2009 11:44:51 am BST 
 Report this message to moderators

Hello,
I've been at this all day and I'm still baffled as to whats even wrong in the first place. I THINK I have the System Security 2009 malware but that I'm not quite sure of. I believe I got this malware a couple days ago when my Spyware Doctor expired. I got it reinstalled and was happy to see that they had upgraded me to Spyware Doctor and Antivirus. I quickly ran a Smart Update and an IntelliScan, and as it should it found several malwares including some files that included Trojan.FakeAV, Rootkit.TDSS, and RogueAntiSpyware.AntiVirusN1 to name a few. I also had a pop up alert that said that my computer was infected which was exactly the same as a screenshot of a System Security pop up, so with all of the above I'm fairly certain it is.

Now for the symptoms -
* Spyware Doctor is no longer able to use Smart Update, claiming there is no internet connection
* I can't use IE, it pops up for a second but then disappears
* I can't install new malware programs such as MalwareBytes using a flash drive

- I also tried renaming the setup file of MalwareBytes so it couldn't be recognized however upon starting MalwareBytes the message "Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your aplication"

* I've also tried using Hit Man Pro since its an external malware detector, but that also timed out on the internet connection
* I can access Run, Task Manager, use the task bar and Start Menu, however I can't use Search
* Microsoft Security Center is also disabled
* System Restore is disabled
* I still have all my icons on the desktop but my list of programs in Start > All Programs has greatly diminished

Things I've tried -
* I've done full system scans with Spyware Doctor, it found files mentioned above and more(quarantined or deleted them) but I'm still having problems. Also I can't install new malware programs
* I've scoured through lists of known registries pertaining to System Security and haven't found any matches
* There was only one process that I found using MSCONFIG called mradll.exe located under ...\ApplicationData\gwr\mradll.exe. This is the only process I found (which was just under startup) even when I accessed Task Manager IMMEDIATELY upon windows opening. There isn't any other suspicious processes running.

- I did not try to delete the ...\ApplicationData\gwr folder, but instead renamed it hoping it would fool itself and give me a chance to access IE so I could install and run other malware programs. However that did not work and furthermore the folder has disappeared (since I removed it from the start up processes) even after unhiding all folders (which I had to do when I first located the gwr folder)

* I've tried booting in safe mode and the networking safe mode and running full scans with Spy Doctor, nothing more has been detected.
* I can't install new programs in safe mode

I'm sure I'm forgetting a couple things I should have mentioned or things I've tried. I've been at this for a good 12 hours scouring the internet (on a mac on the network, ha) with no progress. Any suggestions would be great.

Thanks!

Configuration: Windows XP Home Edition

Best answers for « IE and Malware Programs not working » in :
Bpk - bpk.exe Show bpk - bpk.exe The presence of bpk.exe (bpk) indicates the presence of a keylogger, a malware program which records your passwords without your knowing. How do you get rid of bpk.exe? Here is a list of tips to help you disinfect your machine and...
Gmt - gmt.exe Show gmt - gmt.exe The process gmt.ext (Gator Spyware Component) indicates the presence of the spyware Gator, a malware program that records your Internet browsing habits in order to sell them and display advertising targeted to you. How do you get rid...
Display Add/Remove Programs ShowDisplay Add/Remove Programs Solution When trying to uninstall a program in the add/remove programs, below error message appears on your screen: An unexpected error occurred Object does not support this property or method...
Automatically Launch a program at PC startup ShowAutomatically Launch a program at PC startup The problem Solutions Not touching the registry By modifying the registry Disable its launch The problem Some programs such as Mozilla Firefox, Internet Explorer or the e-mail programs...
MalwareByte's automatic update ShowMalwareByte's automatic update MalwareByte's Anti-Malware is a good software to remove infections: How do MMFA will update automatically? Here are handling for Windows XP: Click on Start Menu> All Programs> Accessories> System...
Download Malwarebytes' Anti-Malware ShowDescription: Malwarebytes' Anti-Malware is a software designed to detect, destroy, and prevent malware from damaging your computer resources. This is a reliable tool to remove malwares which other anti-malware softwares fail to detect. Malwarebytes'...
Cmesys - cmesys.exe Showcmesys - cmesys.exe The process cmesys.exe (Gator Adware Component) indicates the presence of the spyware Gator, a malware program that records your Internet browsing habits in order to sell them and display advertising targeted to you. How do you...
Programming languages ShowProgramming language A "programming language" is a language designed to describe a set of consecutive actions to be executed by a computer. A programming language is therefore a practical way for us (humans) to give instructions to a...
Introduction to object-oriented programming ShowA new programming concept Extract from "Understanding Active X and OLE" by David Chappel "In the last 35 years, designers of computer hardware have gone from designing machines the size of a hangar to thin notebooks based on minuscule...