Can't open disc C and D by double clickingSolved/Closed

Question

Hello, I'm new at here. I have this problem. I can't open my C and D drives by double clicking on them, instead the drive are beeing opened in my XnView program. But I still can open the drive by right clicking and choosing open. I tried removing the XnView folder from Program Files folder, but when I double clicked on my drive it automatically started Open With box! I've searched the web trying to find the solution I've tried many things one of theme were Disk Heal program I've downloaded it, installed it, run it and red the instruction, the first three lines sad:  
"1)Fixes Disk Problems: 

Fixes the "Open With" Dialog or "Could not find 'something'" error  
which occurs when a drive is opened." 
But when I tried to fix it nothing worked. Maybe I did something wrong with the program, maybe it wasn't programs fault after all.  
 On the web I found two possible reasons: 1 Anti-Virus program deleted autorun file with the virus. 
                                                            2 It happened because of drives icon change @ Control Panel>Appearance and Theme>Folder Options>File Types. 
Now I know it was the second one because I tried to  change the drives icon(it didn't work,but in the file type wen I pressed the advance button it showed me that the icon is changed.). I changed the icon beck but still nothing. I'm telling you all this too give you as many information as possible.Ask me if you need more information! Sorry if I've confused somebody.  
 So that's my problem! Please HELP ME if you can! I'll be VERY grateful for any HELP! Sorry for English, I tried!Configuration: Windows XP Firefox 3.0.1

manmeet bhatia · Accepted Answer

IF U R NOT ABLE TO OPEN C: D: DRIVE(APPEAR OPEN WITH WINDOWS) 

I have so many method 4 u  




Choose the program you want to use to open this file with:  

In this case, the Always use the selected program to open this kind of file option is grayed out.  

The symptom occurs because when autorun.vbs is created by trojan horse or virus. The virus normally loads autorun.inf file to root folder of all hard drive or USB drive, and then execute autorun.bat file which contains script to apply and merge autorun.reg into the registry, with possible change to the following registry key to ensure that virus is loaded when system starts:  

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]  
Userinit=userinit.exe,autorun.exe  

Finally, autorun.bat will call wscript.exe to run autorun.vbs.  

When antivirus or security software detected the autorun.vbs file as infected, the file will be deleted or removed or quarantined. However, other files (autorun. and registry value still referring to autorun.vbs, and this document no longer exists, hence the error when users double click to open a drive folder.  

To correct and solve this error, follow this steps:  

Run Task Manager (Ctrl-Alt-Del or right click on Taskbar)  
Stop wscript.exe process if available by highlighting the process name and clicking End Process.  
Then terminate explorer.exe process.  
In Task Manager, click on File -> New Task (Run?).  
Type cmd?? (without quotes) into the Open text box and click OK.  
Type the following command one by one followed by hitting Enter key:  
del c:\autorun.* /f /s /q /a  
del d:\autorun.* /f /s /q /a  
del e:\autorun.* /f /s /q /a  

c, d, e each represents drive letters on Windows system. If there are more drives or partitions available, continue to command by altering to other drive letter. Note that you must also clean the autorun files from USB flash drive or portable hard disk as the external drive may also be infected.  

In Task Manager, click on File -> New Task (Run?).  
Type regedit (without quotes) into the Open text box and click OK.  
Navigate to the following registry key:  
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon  

Check if the value name and value data for the key is correct (the value data of userint.exe include the path which may be different than C drive, which is also valid, note also the comma which is also needed):  
Userinit=C:\WINDOWS\system32\userinit.exe  

If the value is incorrect, modify it to the valid value data.  



and other  
try disk heal software  


one more solution:  

first go to run then write " regedit" that is registry  

then find " ctrl+f"  

in this box write "mountpoints2" and delete it ......  

then again press "ctrl+f" again find mountpoints2 until all these files are not deleted  

then u will see ur problems is solved................  



AND 


1Open Start >> Run and type regsvr32 /i shell32.dll  
2. press ok  
3. You will see a message DllRegisterServer and DllInstall in shell32.dll succeeded  
4. that's it  


try this 4 step may this slove ur prob 



BUT IF U R NOT TECHNICAL 

THN PLZ TRY DISK HEAL SOFTWARE ONLY ITS WORK 85%

Babu · Answer

Can't open disc C and D by doble clicking

Abdi · Answer

More Thanks your support.

Abdi

JusK · Answer

OMG!!! I've tried so many things before, they were so hard to do, and I was afraid to fix something in registry because I new that it might destroy my computer. But now I just tried to do 4 easy steps:
1Open Start >> Run and type regsvr32 /i shell32.dll
2. press ok
3. You will see a message DllRegisterServer and DllInstall in shell32.dll succeeded
4. that's it
And the problem was solved!
Thanks  manmeet bhatia, THANK U VERRY MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nagoor Meerasa · Answer

The last one worked for me too.

Thanks!

JusK · Answer

No problem!!! 
=D

lolgame · Answer

i tried the methods but it still could not work

sandy · Answer

i tried mountpoints2 n ma problem is resolved..
thx

hellocdw · Answer

aahhhhh
thanx guys!!!!!!!!

Stranger · Answer

I have tried every single method mentioned above.
But all in vain
nothing worked for me
the inf n pif files are still there.
they were juz deleted at that time.

can anyone help me to delete this virus n can anyone tell me how can I protect my computer from this virus.

dbeloved · Answer

Solved my problem real time, thanks.

smack · Answer

thanks man... deleting mountpoints2 worked... thanks

dicenine · Answer

http://www.techsupportforum.com/sectools/sUBs/Flash_Disinfector.exe

gix · Answer

i have the same problem with this please help me too.

shivam · Answer

My drives doesn't open on double click.
On right clicking it shows some unknown characters.
On opening regedit it prompts that another program is using it.
I have Norton 2006 installed uptaded till date but of no use
My options in hidden files option in the filder options in tool bar have messed up, that is both options checked

Please help me out

Yogesh · Answer

I tried all solutions, but i'm unable to open cmd.exe. also task manager is not opening.
I'am able to open command shell by typing command in Run window, but deleting autorun.inf doen't solved the problem.

jusk · Answer

shivam & Yogesh - I'm not a BIG expert @ this stuff, but if even the the regedit and cmd doesn't open I think It's serious. U might have to reinstall Windows. =(  
 Try to figer out what happened, what could cause it, try to fix it & share with experience!
 Hoping for the best, Jusk
 SFE

NoobIsOwnage · Answer

How do I enter the thing in command prompt?
Start --> Run --> cmd?
so do I do 
c:\> attrib -r -s -h autorun.inf 
[Enter]
c:\> del autorun.inf
[Enter]
d:\> attrib -r -s -h autorun.inf
[Enter]
d:\> del autorun.inf 

OR
Just type the thing in whole? Help?!

satria5810 · Answer

Thank' a lot ravi. 
so masterful!!!

shivam · Answer

just use ThreatFire antivirus 
It's free and is the best till date
It'll solve all your problems

alfi · Answer

thks so much .. it workd

Emma · Answer

heey guys...i had the same problem also n I sloved it

Thankssss But

Now, I can see all the hidden files " which are looking faint icons " whenever I enter any driver folder why? do u know what can I do ?

Call specialist · Answer

Yes I have the same problem of restart my pc when I double click any drives.I think it is a boot sector virus.I changed my antivirus,but my problem remains same.I tried symantec,macfee,avast,diskheal etc.
I think this problem occur due to mobile chip(memory card).The memory card disturb the boot file of the drive such as autoexec.bat.
I tried so many things but can't solve my probem.
What can I do?

g-unit · Answer

Can you Pleace Help Me ?
 I link to Craet A C++ Program that Uses For Format A Disk(Flash,Hard Disk,Floppy)
 Can you Give Me Adia the Working With C++ Programing
Mean Acode The Ceats As I wont.
Thanks!!

Janu · Answer

Deleting mountpoints2 worked. Thanks!!!!!

JusK · Answer

HI ALL!!! Can some one please help!!! dlc72764 & obot,Please! Reade they're posts and please reply. Any help would be appreciated! 
P.S. obot-you don't have to post you're message twice here,you know. Hope you'll get you're answers.

rajeshk · Answer

hi frnd,
plz do the following trick
go to command prompt and write this command 
c:\> attrib -r -s -h autorun.inf 
c:\> del autorun.inf 
d:\> attrib -r -s -h autorun.inf 
d:\> del autorun.inf 
restart the pc

regards
Rajesh

Alex - Romania · Answer

Hello , this also worked for me. I deleted autorun.inf and everything was soleved. thanks a lot. My antivirus did not detect any virus,  its up to date (i have Symantec full licencesed version not a cracked one) and it still did not detect this as a threat or a virus or a risk. I think this was from a flash stick that I used. Anyway thanks again.


Alex

eigak · Answer

one more solution:

first go to run then write " regedit" that is registry

then find " ctrl+f"

in this box write "mountpoints2" and delete it ......

then again press "ctrl+f" again find mountpoints2 until all these files are not deleted

then u will see ur problems is solved................




THIS SOLUTION HELPD ME ..ITS QIUCK ND EASY ..TRY IT IF U NEED HELP.........
THNX manmeet bhatia xxxxxx

pinso · Answer

thnk u man,whoever came up with this solution great share ,,,,,good work man

Sukhdeep · Answer

Virus trouble 

Sometimes it happens in windows XP that you are not able to open drives on your hard disk. When you double click on the drives icons or right click on the drive>>explore in My computer ,the drive does not open. 

This problem is generally caused by most of the viruses which infect windows XP system. They block or restrict your access to any of the drives. 

But don't worry this is not a big trouble it can be fixed easily. 

Fix: 

Normally when a virus infects a windows system which causes a drive opening problem, it automatically creates a file named autorun.inf in the root directory of each drive. 

This autorun.inf file is a read only ,hidden and a system file and the folder option is also disabled by the virus. This is deliberately done by the virus in order to protect itself. autorun.inf initiates all the activities that the virus performs when you try to open any drive. 

You have to just delete this file and restart your system to correct this problem. 

Follow the set of commands below to show and delete the autorun.inf 

1. Open Start>>Run and type cmd and press enter. This will open a command prompt window. On this command prompt window type the following steps. 

2. type cd\ 

3. type attrib -r -h -s autorun.inf 

4. type del autorun.inf 

5. now type d: and press enter for d: drive partition. Now repeat steps 3 and 4. Similarly repeat step 5 for all your hard disk partition. 

Restart your system and your trouble will be fixed

nick · Answer

it work good FIXED.
thanks.

Kuck · Answer

Thanks, it's work.

Kuck

ToozZ · Answer

Thank you very much ravi, you solved my problem

ramin · Answer

i can't open my drive c:, this message always pops up when I double click drive c: or try to open it with right click then open...

here's what the message says: "Cannot find script file C:\__.vbs"

Syed · Answer

thank you, Ravi. It really worked. For a novice, such as me, it was difficult to go to command prompt though and also to change from one drive to the other. Otherwise it was straightforward. Thanks once again. Syed

tugced · Answer

thank you very much  for your tip.it works great...

DavaOS · Answer

thanx

ASAD KHAN · Answer

regsvr32 /i shell32.dll worked for me but I still cant get my icons back!? what should I do

GATH · Answer

thanks, workd perfectly!

ywang · Answer

Hello,
I have tried the methods above. The one worked is to remove regedit file "mountpoints2". But after restarting my computer, the problem comes back (Can't open disc C and D by doble clicking). I check the regedit files, the "mountpoints2" file comes back again. Does anyone else see the same issue?

katia · Answer

thanks a lot it worked

vijay · Answer

Thanks a lot Ravi

nice......

gero · Answer

..it workz..

Gulraiz · Answer

Thanks dear!

 My problem is solved now. I just search this site and it's helpful. Thanks again.

Fixer · Answer

It would seem that a file association has been made to your drives. You can check file associations by opening the Windows Explorer (right-click on the Start Button, and choose Explore).

Click Tools >> Folder options. This will open the folder options dialog. Click the tab that reads "File Types." Look at both the folder and drive associations in the list. They should read "None." I have a feeling that yours is associated to something else.

mahadeo · Answer

i have the same problem, I tried following steps & problem solved.
Start- run - regedit-ok- ctr-F Or edit- find "mountpoints2" delete the virus from your PC

nepali · Answer

Thanks it just works . super :-)

wht uo · Answer

welll u shuld do whathttp://ccm.net/... u want to the the way be

milfran · Answer

thank you very much! the mousepoint2 is work for ur so good ! hi 5 for u

NSR - softpal · Answer

Thank you very much for your immense help..

NSR

lukasz-122 · Answer

Prasenjit - Jun 6, 2010 5:37pm BST
first go to run then write " regedit" that is registry

then find " ctrl+f"

in this box write "mountpoints2" and delete it ......

then again press "ctrl+f" again find mountpoints2 until all these files are not deleted

then u will see ur problems is solved................

that helps

DrAkE_ · Answer

first go to run then write " regedit" that is registry

then find " ctrl+f"

in this box write "mountpoints2" and delete it ......

then again press "ctrl+f" again find mountpoints2 until all these files are not deleted

WORKED FOR ME
thanks =)

Can't open disc C and D by double clicking

53 responses

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