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APP crash, iexplore.exe

Last answer on Nov 9, 2009 8:19:05 am GMT gracen, on Sep 11, 2009 2:09:14 pm BST 
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Hello,
Two days ago I downloaded an ActiveX add-on to play a particular game online. Yesterday, when I tried to access the internet, even though my connection is good, I got the message "Internet is not responding" and the only way I can access is to go through the Add-on directory and click the "How do I delete ActiveX addion", "Click internet explorer: I still get the "Internet is not responding" when I try to close out and it's a royal pain because it continues to pop up even when I have clicked the "Close program" button. I can't find the ActiveX add-on in the Manage Add-ons so I don't know where it is. I did find the APP crash, iexplore.exe
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18813
Application Timestamp: 4a6621ae
Fault Module Name: StackHash_a615
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: a615
Additional Information 2: 1cd9bf0a71ad5ffdc243421c221689df
Additional Information 3: 584c
Additional Information 4: aa92ac964e2bf50a96826326597649bb
I don't know what to do. Can anyone help?

Configuration: Windows Vista Internet Explorer 8.0

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1

epsiman, on Sep 11, 2009 5:14:41 pm BST
  • +1

I would recommend your format your pc.

   
Reply to epsiman

2

hopey, on Nov 9, 2009 12:02:43 am GMT

Hey,

I had the same Fault Module Name: StackHash_a615

Its not that hard to fix just do the following:

Open Internet options ( if possible through internet explorer)
but if you are unable to open it through there.
Start
Type in search: internet options
Click the advanced tab
and reset internet explorer settings.


try this..

hopey

   
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3

 jeshmal4u, on Nov 9, 2009 8:19:05 am GMT

Hi friend, i suggest you to know about the system process, it may be changed due to that add-on.. read this article, it will be helpful for you.. http://jeshmal4u.blogspot.com/2009/10/important-system-proce­sses-affected-by.html

   
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