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Mac won't open emailed word file from a pc

zag, on Sep 8, 2009 2:38:28 am BST 
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Hello,
I have PC with windows xp and have been emailing a document to someone on a Mac. She can't open it and she says her computer continues to tell her she must update her version of word, but it won't let her do that. What can we do to fix that so she can read this word document, change it and send it on to her target.

Configuration: Windows XP Internet Explorer 7.0

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