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Cant connect new laptop to wireless Netgear

Last answer on Aug 30, 2009 9:14:19 am BST Jaimze75, on Aug 30, 2009 2:46:28 am BST 
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Hello,

I recently bought a new Compaq laptop and am having trouble connecting to my wireless Netgear Router. I have tried everything - configuring router etc. My laptop can see the router and has strong connection but wont allow me to connect to it. Am lost please anyone have an idea??

Configuration: Windows XP Internet Explorer 8.0

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1

CyborgCop, on Aug 30, 2009 3:20:10 am BST

When you mean connect to it.. do you mean being able to access the internet?

Have you been able to connect to the router?

   
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2

Jaimze75, on Aug 30, 2009 8:41:46 am BST

No I cant connect to the router or the internet - I can connect when I plug in a cable but not through wireless. I can see the router (name that I updated) but I can connect to it at all??

   
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3

CyborgCop, on Aug 30, 2009 8:56:51 am BST

So what happens.. it just says connecting and never does?

   
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4

 Jaimze75, on Aug 30, 2009 9:14:19 am BST

No it says - cannot connect to Network "NAME"
but it shows the network and it has a strong signal and I know its the right network (router) because I changed the routers name and it has identified that but it just wont allow me to connect.

   
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