Hello,
My computer will allow me to log on but when my desktop appears the machine locks up. The computer was working perfectly until I connected an external hard drive I received from a client. I found out the hard drive had a virus on it. I have an anti-virus software but I cannot use it due to the system locks up. I tried using the Last Known configuration but this does not work and logging into the system using Safe Mode does not allow me to use the anti-virus software. Is there anyway I can get around this issue or is there a cure for this problem?
Configuration: Windows XP
Internet Explorer 6.0