Computer locks up

Net4me, on Friday July 11, 2008 09:22:19 AM

Hello,

My computer will allow me to log on but when my desktop appears the machine locks up. The computer was working perfectly until I connected an external hard drive I received from a client. I found out the hard drive had a virus on it. I have an anti-virus software but I cannot use it due to the system locks up. I tried using the Last Known configuration but this does not work and logging into the system using Safe Mode does not allow me to use the anti-virus software. Is there anyway I can get around this issue or is there a cure for this problem?

Configuration: Windows XP
Internet Explorer 6.0

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Virus781, on Friday July 11, 2008 09:43:01 AM

hello

If you can get to safe mode and do a System Restore, that has a pretty good chance of disabling the virus.

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