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External Hard Drive will not open

gaz - Latest answer on Aug 9, 2009 07:16AM
Hello,
I have an Iomega 500GB Hard Drive that has been working fine, until now. I cannot open the hard drive on my computer or through cinema system, it seems to be spining up but then nothing happens.
I have tried to use various USB slots and a seperate computer but with no joy, I just get a message saying the shortcut is not available, however the USB slots are working as I've used a seperate USB card which works.
My warrenty finished a couple of months ago, typical, and i'm praying I don't have to pay someone to save my data, currently have 400GB of date including all itunes library and movies.
Please can anybody give suggestions or has my Hard Drive died?
Cheers gaz
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hi there,

before giving ot to someone else

try to change the data cable

Thanks
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