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Black screen flashing cursor in top left corn

Last answer on Sep 29, 2009 8:03:23 am BST Amy, on Jul 23, 2009 9:35:30 am BST 
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Hello, Was watching movies on my laptop and fell asleep. Woke up with funny beeps coming from the laptop and my cat sitting on the keyboard!! Just switched it off.
Next day when switching it on I get the black screen with cursor flashing in top left corner.
It starts by saying DELL and in the top rigt corner tells me to F2 or F12, but straight after that goes to the black screen. Never to the windows screen.

I just CANNOT lose the data on my hard drive.

Is there anything I can do to fix this without losing my info?

Do you think the combination of buttons pressed by my cat sitting on it could really have BROKEN my laptop????

Surely not?

PLEASE HELP!
A.

Configuration: Windows XP Internet Explorer 7.0

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1

fella1960, on Jul 23, 2009 1:10:12 pm BST

Hi,

this may be a hard disk problem.

these beeps are indicators of the problems.

note the beep sequence and then post them, they will 'tell' about the problem and we will find a solution for you.

thank you.

Reply to fella1960

2

Amy, on Jul 23, 2009 1:17:55 pm BST
  • +1

Thank you very much. I appreciate it.
When I press F12 I can go in and do the diagnostic check, etc.
Everything seems ok there, but I really have no idea.

Im not sure what beeps you are wanting to know about.
It only beeps when Im pressing too many buttons!

Reply to Amy

3

Amy, on Jul 23, 2009 3:30:58 pm BST

What will happen if I put the windows xp disks in my laptop and boot from them?
will i lose the info on my harddrive?

Reply to Amy

4

snello, on Jul 25, 2009 8:07:59 am BST
  • +1

I have the issue but find that if I go into F12 I specifically tell it to boot from the hard drive it boots ok

Reply to snello

5

Amy, on Jul 27, 2009 7:38:43 am BST
  • +1

HI,
If I try that - to boot from my harddrive - and it doesn't work, can I boot from the windows xp disks? Without messing anything up?

Reply to Amy

6

 fella, on Sep 29, 2009 8:03:23 am BST

I hope you got your computer working in the end, but if anybody else reads this, doing what snello suggested worked for me.
Pressing f12 after switching on and choosing to boot from the hardrive worked...might be enough for you to back up anything before you investigate further.

Reply to fella