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Internet crashes when using IDM

Last answer on Jul 18, 2009 1:52:54 pm BST asn, on Jul 17, 2009 9:25:10 pm BST 
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Hello,
Never had this problem before but just recently bought a new laptop with Vista and when i start downloading with IDM(internet download manager) my internet stops working. Not only on my pc but even my xbox wont connect to xbox live until i reset my modem. it works fine with a cable connection but not wifi, i have tried turning off firewalls, i also reset and reconfigured my router, it work fine for a few days then return again. also i am using norton 360 if that helps.
any help appreciated, thanks

Configuration: Windows Vista
Firefox 3.5.1

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1

 strnnger, on Jul 18, 2009 1:52:54 pm BST

Dear Sir,

There must be a problem with the router or the line!

I will advise you to call your ISP customer care!! Just explain about the problem!

They will may be try to reset the line

Thanks

   
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