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How do I fix security so I can use a web app?

Last answer on Jul 17, 2009 8:53:53 pm BST awkusmc, on Jul 17, 2009 5:35:44 pm BST 
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Hello,

How do I fix my security settings so I can use a web application?

You have to be a member of weight watchers to use the app I am using. And It worked yesterday before updates/patches were applied to my PC. Now... it doesn't work. It comes from a web page that has a pop up window. The name of it is called "etools".

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model OptiPlex 330
System Type X86-based PC
Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2525 Mhz
Processor x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2525 Mhz
BIOS Version/Date Dell Inc. A05, 07/14/2008
SMBIOS Version 2.5
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.16 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.84 GB

There is an older tool that they have... I am using it as a backup.

Configuration: Windows XP Internet Explorer 7.0

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1

sadgurl, on Jul 17, 2009 5:47:40 pm BST

Hi,

you will have to allow for exception in the firewall settings.

go to control panel > windows firewall > exceptions

check the software you want and if you cannoit find it, click on Add programs

Reply to sadgurl

2

awkusmc, on Jul 17, 2009 5:56:03 pm BST

The application is imbeded in the window that pops up from the website... I guessing java or flash or ??

I did follow what you sent... but what would I add?

Thanks for the quick reply

Reply to awkusmc

3

 awkusmc, on Jul 17, 2009 8:53:53 pm BST
  • +1

Strange... I guess it was at the website itself. I am new to the tool so... learned something about it.

Thanks!

Reply to awkusmc