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My Laptop wont turn on

Last answer on Nov 20, 2009 9:30:37 pm GMT abiba, on Jul 17, 2009 4:03:04 am BST 
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Hello,i need help.my acer extensa 5630ez wont turn on.i tried charging it for hours.it still wont turn on.when its plugged in, the battery led light turns on.i press the ON button, the light goes out for a while and goes back on.My Laptop wont turn on!.so, i tried to remove the charger, the light turns on.i press the button once nothing happens, i press it again and again, then the battery led light flashes.pls help me.i dont know whats wrong.tnx SY

Configuration: Laptop ACER Extensa 5630EZ / Windows Vista Home Basic / Internet Explorer

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1

olfo81, on Jul 17, 2009 9:36:14 am BST
  • +1

Hello,

Remove the battery for some minutes, 10 minutes

Then put it back again, plug in the charger

start your laptop!

This should help

   
Reply to olfo81

2

JC, on Sep 7, 2009 1:33:26 am BST

Hi... same problem, with acer extensa 5630EZ, and he wont work... honestely, acer is the worst computer...
a piece a shame of electronic...

   
Reply to JC

3

slicker, on Sep 24, 2009 1:02:44 am BST
  • +3

Hi i have same acer, same problem and laptop just 1 week old ... acer are crap

   
Reply to slicker

4

Gandalf the Grey, on Oct 18, 2009 1:43:19 am BST

I have the exact same problem. I have an Acer Extensa 5630EZ, and when I turn it off, it doesn't want to turn on again, for a few hours (or days, sometimes). When connected to the power supply, the battery light comes on normally, either in green (charged) or in orange (charging). When press the power button, one of the following happens:

* If the laptop is connected to the power supply, the light comes off for a couple of seconds (a few more if I keep it pressed). Then it comes back on.
* If it is not connected to the power supply, it does nothing, except when I quickly press it five times, then the battery light slowly blinks orange five times.

I really don't know what to do. Every time it does that, I have to wait a looooong time to be able to turn it on again. I have tried the so-called "power reset" (remove the battery and press the power button for 30 secs or so), but nothing happens. I am quickly nearing desperation. I also wrote to Acer Support and, guess what... no answer.

   
Reply to Gandalf the Grey

5

TMOR, on Oct 20, 2009 1:38:52 pm BST

Removed the Battery and before you place the battery back in place hold on the power button then put back the battery.. then charged it again

   
Reply to TMOR

6

Dark7568, on Oct 20, 2009 1:48:04 pm BST

Hi,
Removed your battery and Hold Turn ON button (do not free it ) with a long time .. then take your laptop changer and Plug into your laptop and turn on the switch !!

Thanks

   
Reply to Dark7568

8

Gandalf the Grey, on Nov 14, 2009 1:01:03 pm GMT
  • +1

No, no, no. I already said in the message, I tried that. However, I tried it again, and again. I tried it with and without battery, connected to power supply and disconnected. I tried it for 15, 20, 25, 30, 45, 60 seconds and five minutes. I even opened up the computer and removed the CMOS battery, and that didn't solve the problem either. I also wrote Acer again and again, wasn't able to get an answer. I don't know about you guys, but the 420 euros that the laptop costed are for me an awesome lot of cash, an amount I cannot spend every day (not even every year!!!), and the laptop didn't even lasted a couple of months. And I don't have access to Acer support or anything like that in my country. That's why I'm so quickly nearing desperation.

Would appreciate any other tip.

   
Reply to Gandalf the Grey

10

slicker, on Nov 14, 2009 4:28:49 pm GMT

The problem with my extensa is that it won't power on from hibernate or when u switch it off but it will restart and awaken from sleep mode ... so try keeping it in sleep mode

   
Reply to slicker

12

slicker, on Nov 14, 2009 5:00:32 pm GMT

Try keeping it in sleep mode

   
Reply to slicker

23

 Fdeen, on Nov 20, 2009 9:30:37 pm GMT

If you are a technical person try to reseat the motherboard and all other internal parts for how to dissassemble your laptop see: http://www.tim.id.au/blog/tims-laptop-service-manuals/

   
Reply to Fdeen

7

CharlesPG, on Nov 14, 2009 10:58:50 am GMT

Hi, exactly same problem in the same laptop model. Has anyone fixed it?
I tried the solutions in all your replies but nothing worked and I'm not being able to power up it since yesterday.
Thanks in advance!

   
Reply to CharlesPG

9

slicker, on Nov 14, 2009 4:23:02 pm GMT

Hi acer obviously know there is a fault and will not admit it,
If your acer is the same as mine then it will awake from sleep mode and will restart but if u close it down or hibernate it can be days or weeks before it will restart....... so i keep mine in sleep mode
Hope this is some help..... just dont recommend acer to anyone

   
Reply to slicker

11

Gandalf the Grey, on Nov 14, 2009 4:29:02 pm GMT

Incredible... that is EXACTLY the problem I'm experiencing and that is EXACTLY the only solution I'm giving it...

   
Reply to Gandalf the Grey

13

CharlesPG, on Nov 14, 2009 8:22:25 pm GMT

But if you power off the laptop, how can you get it powered on again? Just wait & try?
Obviously I'll never turn it off again if I'm able to turn it on!!!
Thanks!

   
Reply to CharlesPG

22

M-acer, on Nov 19, 2009 6:31:43 pm GMT

Hi, I have an Acer Aspire 1640Z that has been doing the same thing for the last few months, once in a while I manage to switch it on but once I switch it off (or restart it for the windows updates or stuff like that) it dies again, sometimes for weeks. At the moment it is on but I don't want to switch it off ever again just in case I won't be able to turn it on again. Any advice on what to do please? I have contacted Acer UK 2 days ago but no reply yet. How long can I leave it on safely? How do I put it in sleep mode and will that be a solution?
Thanks

   
Reply to M-acer

14

Idolakis, on Nov 15, 2009 9:22:58 am GMT

Exactly the same problem with an Acer Extensa 5630ez from GERMANY.
Bought it 3 months ago. Problems started one month ago. Now nothing happens any more...
Have tried everything proposed in this forum, nothing...
I have today contacted ACER-Germany threw their site.
If I get an answer I will let U know.

- Did anybody manage to solve this issue?
- Did anyone got an official answer from Acer?

   
Reply to Idolakis

15

CharlesPG, on Nov 15, 2009 9:52:37 am GMT

I contacted Acer-Spain yesterday but we won't get response until Monday at least...
My Acer Extensa 5630ez is not powering up at this moment after 2 days of waiting.
If there's any official response I'll let you know too!
Regards!

   
Reply to CharlesPG

16

CharlesPG, on Nov 15, 2009 2:04:09 pm GMT

Finally I've been able to turn on the laptop after a few hours leaving it with the battery only without trying anything, just waiting...
Let's wait for Acer response...

   
Reply to CharlesPG

17

slicker, on Nov 15, 2009 4:06:33 pm GMT

Hope u get a response, i contacted acer UK, but they are a waste of space. I thinkthey are afraid to admit their machines have a fault because then they will need to recall them all.

   
Reply to slicker

18

CharlesPG, on Nov 16, 2009 4:00:12 pm GMT

Acer Spain Customer Service Reply: Send us your laptop.
So, first of all, I've made a copy of all my information in the HD.

If you're having the same problem try this:
-Turn off the laptop
-Disconect from AC adapter but don't remove the battery.
-Wait about 5 houurs without touching it.
-Try to power on the laptop.

That worked for me but it's not what I want, of course!

I'll mantain you informed!

   
Reply to CharlesPG

20

slicker, on Nov 16, 2009 6:59:59 pm GMT

If you send ur laptop back to acer , ask them what the problem was , I will be really interested to know . thanks

   
Reply to slicker

21

CharlesPG, on Nov 16, 2009 8:49:33 pm GMT

I think I'll send it, so I'll mantain you informed of all I can know about that problem and the solution.
Regards!

   
Reply to CharlesPG

19

alee99, on Nov 16, 2009 6:18:06 pm GMT

Hi There,

you have to see someone Professional please see the link below

http://www.abrahamit.com/product_content.php?ID=49

Bye !

   
Reply to alee99
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