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Windows live messenger is not opening

Last answer on Nov 18, 2009 5:29:32 am GMT cbr.cobra, on Jul 1, 2008 9:22:18 am BST 
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Hello,
I know that a lot post were create on this subject but heretofore I did not have answer! For 2 weeks now, WLM (windows Live Messenger) does not start.I explain: I throw application, 1 second of egg timer, and anything more. I acquired ground in the administrator of stains, and I see that process " msnmsgr.exe " is active.I abolish process, I start again WLM and try. With a little of chance, program it execute at the end of the 10th try (and at the end of 15 min of wait before abolishing process).Therefore, to sum up, either program launches in the end of 15 minutes, or it doesn't launches! But unfortunately, when I have the chance which WLM starts (always at the end of 15min), it gives up 5minutes afterwards!To avoid the useless post, I am going to list you all that I have make to resolve my problem having pick all pages of forum concerning this subject:

Restart the PC...
Uninstalled WLM
Uninstalled Messenger Plus Live!
Cleaned the register with CCleaner
Restart the PC
Cleaning antivirus with AVGfree (nothing found)
Re-installed WLM...

After this, still nothing! By good conscience, I even checked the hut " if execute automatically with Windows ", but of course, NOTHING! The always similar, process is active but program does not start!

Configuration: Windows XP
Firefox 2.0.0.14

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1

wasttime, on Jul 6, 2008 10:57:23 pm BST
  • +10

Same problem. I think this program is getting worse and worse and less and less suport. headach.

Reply to wasttime

5

julie, on Oct 20, 2008 12:23:40 am BST
  • +18

I have the same problem and want to uninstall it but i cannot do it from add/remove how did you uninstall it

Reply to julie

12

tomboy, on Jan 12, 2009 3:35:44 am GMT
  • +1

Just go to start then go to set programs and acceses defults and go to add or remove and go to were it says windows live messenger and press remove then it will remove and your done

Reply to tomboy

15

ZIZO, on Jan 25, 2009 6:23:29 pm GMT
  • +16

I DID AS U SAID BUT THE MESSENGER IS NOT THERE BUT YET MY WINDOWS LIVE MAIL IS SIGNED IN AND WHEN I TRIED TO DOWNLOAD IT AGAIN BUT IT SAYS THE PROGRAM IS INSTALLED.
PLS PLS PLS ANSWER BK.

Reply to ZIZO

43

roysten59, on May 6, 2009 8:35:19 am BST
  • +1

Im having the same problem, did u ever solve it? if so any tips?

Reply to roysten59

45

pAM, on May 18, 2009 8:53:04 pm BST
  • +2

Same problem i have no clue how to fix thiss

Reply to pAM

61

SILENTXTC, on Sep 16, 2009 10:29:43 am BST
  • +1

TRY ZAP MESSENGER , JUST DOWNLOAD AND RUN.....THEN YOUR ALL DONE

new windows live .....not worth the download time!!!!!

Reply to SILENTXTC

67

Robert, on Sep 29, 2009 3:05:39 pm BST

I have the same problem as ZIZO. Can you help me?

Reply to Robert

71

tigerlily, on Oct 15, 2009 10:53:53 pm BST

http://ayumilove.wordpress.com/...

This helped me as for uninstalling windows live messenger. But now I got it reinstalled and can see it but it wont open. Any ideas what to do?

Reply to tigerlily

18

ashish, on Feb 15, 2009 4:53:43 am GMT

U cam uninstall by a software named REVO UNINSTALLER

Reply to ashish

23

marina, on Feb 24, 2009 3:07:28 pm GMT
  • +1

No, it does not show up in my controll panel, add and remove, so therefore I can't delete it so I can download a new one

Reply to marina

37

rajeray, on Apr 6, 2009 5:28:39 am BST
  • +6

Download this software "registry repair", click on "uninstall manager" and uninstall msn live messanger.

Reply to rajeray

59

saleh, on Aug 19, 2009 1:22:45 pm BST
  • +4

Why i can,t open the windows live mesenger

Reply to saleh

48

max, on May 27, 2009 5:55:39 pm BST
  • +13

To uninstall Windows Live Messenger, click Start, then Run if using XP, then type/paste the following and press Enter:
msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}

Reply to max

50

LEBMAN, on Jun 1, 2009 10:54:53 pm BST

THNXXXXXXXXXXXXXXXXXXXXXX MAAAAAAAAAAAAAAAAAAAXXXXXXX U SOLVED MY PROBLEM AND THE SOLUTION IS TYPE AT RUN FROM THE START MENU: msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}

Reply to LEBMAN

54

lick, on Jul 2, 2009 9:40:26 pm BST
  • +4

I've the same probleme but when i do that its said "this action is only valid for pruducts that are currently installed"

Reply to lick

62

anonymousss, on Sep 17, 2009 9:07:26 am BST

If u cant find it in the add or remove programs section in control pannel, just remove all of your "windows live" programs"

i removed windows live essentials and it gives u an option whther or not to delete windows live messnger and windows live mail

Reply to anonymousss

2

ziggy7, on Jul 10, 2008 12:29:59 pm BST
  • +3

Hi cbr cobra,
i think that you must first erase the messenger the re-install it in order that it works perfectly,this is a really nasty problem but hope that this will help you,,,,see ya

Reply to ziggy7

3

Chels, on Jul 13, 2008 11:11:32 am BST
  • +1

Hi can i get windows live messenger as a program if sop how

Reply to Chels

4

leslie0802, on Aug 25, 2008 10:37:58 pm BST
  • +5

Hi,

I have been plague with this issue for a couple of months, I finally read the replies here and something just triggered when someone replied to remove the application and reinstall it.

I did not go that far. After clicking on the email several times and waiting for it "not to load," I opened my "Add or Remove Programs" found three different types of Windows Live Messenger programs installled. I removed "Windows Live Installer" and "Windows Live Sign-In Assistant" and my Windows Live Messenger Email loaded immediately.

Leslie0802

Reply to leslie0802

6

tyler, on Nov 8, 2008 2:23:30 am GMT
  • +1

I have this same problem, when i disconnect the internet, it opens automatically. ive messed around with that, and when i connect to the internet again, it immidiately freezes and wont open again!

Reply to tyler

7

Tyler E, on Nov 8, 2008 3:48:51 am GMT
  • +1

Hence my last post, i have fixed this problem for myself. I reccomend trying this method, though i roughly remember exactly what i had done. I messed around with my firewall settings mostly, to the point that it was connected, but whenever i opened firefox it wouldnt connect to any websites. The thing is, your WLM will open if your disconnected from the internet, but i got it to a point where the connection was enabled,firewalled, but the proxy or firewall settings were refreshed, making it (im not sure how) but unable to access anything over the connection(websites, etc) anyway to the point

1) i removed windows live messenger and sign in assistant from my computer
2) restore the default settings on your firewall (control panel -> network connections -> right click then properties -> advanced -> settings -> advanced -> restore defaults
3) at this point you will be unable to access the internet, which is where you would perform a "system restore"
4) in order to do a system restore, go to accessories, then system tools. set your date, to the day before the current day.(or closest date to the current date)
5. Your computer will reset, and you will go through the restoration process.
6. This is where my mind goes blank.. it showed me as connected to the internet, but my firewall settings had been reset so it made it unable to access websites and such, which opened WLM (it opens when dced from internet). Go back to network connections (see 2) ) and right click your connection (which ever one you use to go on the internet) and click "Repair". go through that process. By now, i am hoping that windows live messenger will be open, unfrozen, and the internet will be connected correctly. at this point, you can sign in.

review: im not exactly sure this will work, mess around with it but try not to delete anything important! this method could be extremely harmful to your computer so please, make sure you know what your doing and follow these instructions closely.(BY THE WAY, WHEN YOU RESTORE YOUR COMPUTER USING SYSTEM RESTORE, WLM WILL BE BACK ON YOUR COMPUTER, DO NOT DELETE IT AGAIN.)

i really hope this helps anyone!

Reply to Tyler E

8

Tyler E, on Nov 8, 2008 3:53:15 am GMT

Adding EVEN MORE to the previous post! THIS IS REALLY IMPORTANT! unplug your router and modem after all this, and then reconnect them. THEN you should be able to access websites again and wlm will be functional.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~­~~~~~~~~~~~

Reply to Tyler E

9

Dizzy, on Dec 5, 2008 1:21:22 am GMT

Hello my name is Dizzy. I have a problem idek if any one can solve. When I turn on my computer it keep telling me to restart my windows live messenger. I have deleted most of everything I have downloaded and it just won't let me do it to most of them. How do i get rid of the WHOLE thing? I really need some help. How do I get into the wlm? I am in need of some desperate help

Reply to Dizzy

10

Endo, on Dec 18, 2008 3:21:17 am GMT
  • +10

Solution / Fix

Problem: Windows Live Messenger Won't Start / Load / Launch / Open

Solution:

I have this problem for a few weeks. Tried everything suggested by everyone who managed to fix their problems. None worked. I tried uninstall and reinstall but to no avail. Somehow if you upgrade it to the latest version, the problem solved.

I was desperate so I decided to go with an older version. Somehow my problem was solved. I can't guarantee it would work for you though.

1. Uninstall everything related to WLM from Control Panel
2. Download an old version from one of these sites (if you are the super-paranoid type and concern virus, try downloading it from Microsoft if it is still available):

MSN Messenger 8.5.1235 (19.4 MB) from http://www.oldversion.com/program.php?n=msnm

Other sites where you can find old versions of software
http://www.filehippo.com/download_msn_messenger/
http://www.oldapps.com/msn_messenger.htm

3. Install the old version, but it won't work as Microsoft would insist you upgrade to the latest version.

4. Go with it. When the installation is done, WLM is back to normal.

5. I must add that my original problematic WLM was the traditional Chinese version, and when I upgraded/reinstalled I chose the standard English version. My windows is an XP SP2 Traditonal Chinese version.

So good luck to you all and hope that your end of frustration is in sight!

Reply to Endo

36

BumbleBee, on Mar 24, 2009 7:53:27 pm GMT
  • +1

Yo endo, i did what ur suggestion told me but when i sign in into the old version of msn the 8.5 ..etc beta it tells me to upgrade it; so i go with it but when its downloading the new WLM and all the tools ofr instance them movie maker or the tool serach bar it occurs an error and can not install all....WHAT SHOULD I DOOO???

Reply to BumbleBee

49

Blackbird, on May 29, 2009 9:29:51 pm BST
  • +1

Hello its been 2 days and until not i dont know why i cant resolve this issue...i tried everything
and these are the things i've already done
1.uns\installed WLM and all its componenets
2.Run cleaner
3.restart PC
4.install the older version
5.restart PC
6.try to login...same error code
tried dif. email to see if it works...nothing
7.tried doin run on regedit...
8.tried it again so i went installing and uninstalling never worked


pls pls i need assistance
HELP pls

Reply to Blackbird

55

Noor, on Jul 19, 2009 4:31:07 am BST

Hey there i hope u get what i wrote.
try to uninstall something name essiantall and its something to do with msn i tried and it work for me andi hope it work for u too.
u go to Control panel > ad/remove > essiantall messenger somthing like that > it will diffenitly will work.

Once u did that then try to download the old msn which is > the link.


http://www.oldversion.com/download_MSN_Messenger_8.5.1235.html

Hope it work for you.

sorry my writing is bit messed up but i got to go to a meeting

Noor. A

Reply to Noor

11

Dantalus, on Jan 2, 2009 5:24:57 pm GMT
  • +1

Had the same problem on a laptop, even the installation of a previous version (8.1) wouldnt solve it. Eventually found a mention of Adobe flash player causing an issue. Used ZapMessenger to uninstall Messenger again. Uninstalled Flash (and Adobe Air) - not sure which was causing the problem but after upgrading Flash player to version 10 and reinstalling Messenger 8.1 everything was sweet. Hope this helps.

Reply to Dantalus

13

hatt, on Jan 20, 2009 7:06:01 pm GMT
  • +1

Same its just getting terrorbale

Reply to hatt

14

TonyY, on Jan 24, 2009 12:09:07 am GMT
  • +1

I have this problem on Windows XP - I found by pressing Ctl/Alt/Del and looking under Processes that wlmail was still active - even though I had closed it - it has a size depending on the direction of the wind (I think) from between 47k and 57K - End the process and then WLM will start from the desktop Icon again - until it gets stuck as a running process. This works each time (so far) and I am trying to find the reason for the 'lock in' of WLM.

Reply to TonyY

16

Carly, on Feb 7, 2009 5:45:38 am GMT
  • +1

Hi I tried doing what you said it just won't let me sign in. I did my password and my username correctly but it won't let me sign. Do u know anything faster to get it working. Thx.

Reply to Carly

17

DanielSan44, on Feb 7, 2009 11:10:38 pm GMT
  • +1

Hey I Have A Problem I Tried Unstallling Msn 9 And I'ts Saying That Its Unstalled , But When I Try Too Download MSN 8.5 Its Says I Have A Newwer Verison Installed Im Reallly Confused Can SumBody Help Me :(!!!!

Reply to DanielSan44

47

max, on May 27, 2009 5:52:54 pm BST
  • +2

To uninstall Windows Live Messenger, click Start, then Run if using XP, then type the following and press Enter:
msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}

Reply to max

19

awebb, on Feb 15, 2009 6:34:15 pm GMT
  • +1

When i try to read my mail. my email address is jr_cute_eyes@passport.com and it won't let me check my mail it says unsupported. what do i do? i want to check it

Reply to awebb

52

none, on Jun 17, 2009 4:30:30 pm BST

Try to use a hotmail.com or live.com email address instead of passport.....

Reply to none

20

CRISIS WONDER HOW IT WAS CAUSED HMMMM, on Feb 19, 2009 11:22:42 pm GMT
  • +1

Right this is really starting to pee me off now because there is no solution to this at the moment and because of that msn will not work until the dings at microsoft stop messing with the software and trying to make it better because frankly they are just messing with the wrong files.

ok so i have the new msn 2009 edition and frankly what a waste of time it is for making it because it is useless.

first problem

Windows Live Communications Platfor has stopped working.

yeah right it gives you 2 options check online (no use no solutions yet) ( wonder why hmmm oh yeah coz microsoft are idiots that cant sort anything out properly.)

and of course close program which funny enough dont close it but yet log you out and that is it, i thought when you close a program it closes all together :S again idiots programmeds this software.

right next problem.

links in the messenger itself will not work such as E-mail, Webcam and the good old Display Picture's also reffered to as DP's

so what is going on with it?

simple




the solution is to simply not to upgrade to anything else mirosoft bring out because they keep making more errors and bugs that it is unreal. i mean how long has vista been out and yet it still has bugs and now they are releasing a brand new OS (Operating Sysytem) Windows 7, what up with that? cant think of a name now?

anyways


back to msn.

they only way i have found out on how to get msn working is to format the computer (yes format with the blue/black screen of death) SURPRISED?

oh and of course the alternative, take a standard hammer and take the hammer swing it as far back as possible and smash the computer to pieces to take your anger out on the people that caused all the trouble.

or better solution don't do that but you get the idea.

anyone else got any problems like these? hit me back :P

Reply to CRISIS WONDER HOW IT WAS CAUSED HMMMM

21

madi, on Feb 21, 2009 3:10:24 pm GMT
  • +1

I'm really pissed off and I wanna throw msn is a bin. The new windows live was working perfectly until yesterday when I recieved an update order. I clicked yes but it did not install. Now I have removed the windows live 2009 using 'zap messenger' and have installed windows live beta 9 again it has installed but whenver I try to run it, it wouldn't open at any cost. I'm helpless, I've tried everything. Please give me the sloution.

Reply to madi

28

Abyssinia, on Mar 7, 2009 2:30:06 am GMT
  • +1

I am having the exact same problems and I totally agree that anything Microsoft offers is crap and their support is even worse! Did you ever find a solution?

Reply to Abyssinia

29

BonBon, on Mar 9, 2009 5:15:33 am GMT
  • +1

LOLOLOL...I know the feeling...wish I could fix this stupid program!!!!!

Reply to BonBon

30

BonBon, on Mar 9, 2009 5:15:33 am GMT
  • +1

LOLOLOL...I know the feeling...wish I could fix this stupid program!!!!!

Reply to BonBon

22

theguywhohatefuckedupsoftware, on Feb 22, 2009 11:39:51 am GMT
  • +1

Hey guys, was wondering if i could get some help... recently installed windows 9.. but it keeps saying, We cannot sign you into Windows Live...

my password and all are correct. any suggestions?

Reply to theguywhohatefuckedupsoftware

24

metoo, on Mar 4, 2009 5:05:33 pm GMT
  • +1

Me too......just tried to install this pesky version 9 and zappo, now nothing works, cant log in, can`t uninstall, its bloody useless..........why oh why do i even bother with these nicrosft progs better to keep with yahoo, also useless but nothing like this mess

Reply to metoo

25

CaitlinM67, on Mar 4, 2009 5:44:08 pm GMT
  • +1

Hi everyone im caitlin, im 14 :-)

so.. i was on MSN last night and on my computer i added myself to my own contact list so i could see if i was showing up online. On my computer, at the top of the WLM (Windows Live Messenger) screen next to my display name in brackets was the word Online. This was a mistake, on my contacts lists i was appearing offline but on my computer it was telling me i was online. So to attempt to fix this problem i clicked
Start>ControlPannel>AddOrRemovePrograms, then I looked for Plus! when I clicked remove it gave me an option wether I wanted to repair messenger or remove it all together. I tried to repair it a few times but it did not work. I then removed all programs associated with Windows Live Messenger. Later, i went on Google and downloaded the 2009 Beta version and also the Plus! feature so i could see coloured names, moving DP's, etc.. when i signed in on the Beta version everything was fine. Untill the next day, i went on my computer, went to start and selected Windows Live Messenger a box came up saying ''Your Computer Is Locating Resources For WLM.exe'' but the program did not launch. So once again, i deleted all programs to do with windows live messenger.. and now even thought all programs are removed from my hard drive, when i go to download any version of MSN - i get a pop up telling me i already have the newest version when i clearly dont. Now because of all this hassle, im stuck with the factory version of Windows Messenger, you know.. the one that has ancient alert noises, no display picture, and no colour display name? THATS THE ONE :@

Reply to CaitlinM67

27

Kami-sama, on Mar 5, 2009 1:32:14 am GMT
  • +1

If u already unistalled all about messenger, try clean your registry, use ccleaner
http://www.ccleaner.com/
restart and try to install the current WLM version (i think i'ts 8.5.13.02.1018).
If u have the problem that WLM doesn't show after execute, try fixing it with the steps i posted.

Reply to Kami-sama

53

clyde, on Jun 17, 2009 4:37:51 pm BST
  • +1

If you are still have msn problems the go to start menu the run the paste this into the run command
-------->msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}
then install an older version of msn ..
hopes this helps if you still have problems.
peace

Reply to clyde

26

Kami-sama, on Mar 5, 2009 1:19:00 am GMT
  • +3

Hi, I have the solution if ur messenger doesn't open even when u have the process running.

1. Kill all "msnmsgr.exe" process.
2. Run regedit (be carefull) and go to:
HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
3. Select all the values on the RIGHT SIDE of this window.
ie: (Default) REG_SZ (value not set)
AppCompatCanary REG_SZ 8.5.....
AppSettings REG_BINARY 6202..
...
4. Delete only that selection and close regedit.
5. Run "Windows Live Messenger", enjoy!

Reply to Kami-sama

31

Electrominds, on Mar 15, 2009 2:24:40 pm GMT
  • +3

Thanks for your support but it does not work for me... I try everything possible but nothing solved this problem. WLM 2009 sucks.

Reply to Electrominds

33

kat, on Mar 19, 2009 6:49:13 pm GMT
  • +2

If ur messenger dsn sing in try to sing in from web messenger if it works dat mean ur messenger was blocked from the firewall, if it dsn work in da web dat mean u gt a service prob ,IP or SSL
to unblock it from da firewall go to da control panle> firewall> then see da exeption wich da firewall allow it works u shud add ur MSNmsnger her from da programs u hav , now its ready :)

Reply to kat

34

Denz, on Mar 23, 2009 12:53:12 am GMT

People I have the answer if you want to uninstall the whole windows live messenger 8.5 version.
All you have to do is go to Run and type in "msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}" Except the quotation marks.
This helped me and hopefully this will help you.
Goodbye!!? D:

Reply to Denz

39

spongebawb, on Apr 17, 2009 7:40:51 pm BST
  • +2

Denz's answer worked perfectly for me! i was having problems with WL installer claiming I had messenger, but I didn't. Thanks!

Reply to spongebawb