KioskeaKioskeaCommentCaMarcheSign up, it's free !
Wednesday July 9, 2008 - 2:54:10 am BST
They need your help All unanswered messages
Inbox repair tool,XP office Pro
par Sandira
 Threaded discussions
Statut : Not resolved
Wednesday March 5, 2008 09:53:26 PM
Hello,
I cannot get into my Outlook email.
I get an error message: "Cannot start Microsoft Outlook. Errors have been detected in the file C:\Documents and Settings\Randy\Local Settings\Application Data\Microsoft
Outlook\Outlook.pst. Quit all mail enabled programs , and then use the Inbox Repair Tool."

First I attempted to find the "Inbox Repair Tool" without much luck as it has moved from the old days.

Second, I typed the above string in and the machine replied that it did not exist.

Third, I checked here and found out where I could find the Inbox repair tool. I went there and the icon next to SCNPST and SCNOST were broken with a red cross in the middle. They obviously didn't do much when I attempted to check files!

So, I put in the Office disc and tried repair and it did not work.

I went to system restore... tried 3 different dates and it would not restore.

I put the office disc back in and did a complete reinstall. Still does not work.

Lastly I attemped to restore with Norton GoBack. It did not work....

I am at a loss! Any ideas??? All would be appreciated.
Configuration: Windows XP
Internet Explorer 6.0
Reply to Sandira  Report this message to moderators Go to last message

1


  • This message seems useful, vote!
  • Report this message to moderators
By add100, on Wednesday March 5, 2008 10:03:55 PM Threaded discussions
Never mind... It seems that I didn't follow directions well and made some poor assumptions. In the clear light of Monday morning I repaired it rather easily!!
   
Reply to add100

2


  • This message seems useful, vote!
  • Report this message to moderators
By A, on Saturday May 10, 2008 02:32:17 AM Threaded discussions
How?? i am having the same problems but it wont even let me go into outlook to find the help tool.

Im computer illiterate..please help me somebody!!
   
Reply to A

3


  • This message seems useful, vote!
  • Report this message to moderators
By A, on Saturday May 10, 2008 02:33:54 AM Threaded discussions
Have you fixed the problem yet? this has happened to my computer too, but it wont even let me look in outlooks help menu to find the repair tool.
   
Reply to A

4


  • This message seems useful, vote!
  • Report this message to moderators
By Nick, on Tuesday May 13, 2008 02:27:45 PM Threaded discussions
If your getting the "Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool." error then Just go to start menu and then search, search for all files and folders for "scanpst.exe" without quotes then run. you will want to copy the path that the error message gives you and paste it in the scanpst.exe path. then click start. the defaut location for the program is (C:\Program Files\Common Files\System\MSMAPI\1033).
   
Reply to Nick

6


  • This message seems useful, vote!
  • Report this message to moderators
By woody, on Tuesday May 27, 2008 09:06:53 PM Threaded discussions
Thanks for that great piece of advice Nick, you're a top man.....

I followed your instructions and the inbox repair worked a treat..

Thanks again
   
Reply to woody

7


  • This message seems useful, vote!
  • Report this message to moderators
By bobbegood, on Wednesday May 28, 2008 01:38:50 AM Threaded discussions
I tried inbox repair on the outlook.pst file and it came back that there were no errors. I reinstalled "office xp professional" and reinstalled every upgrade. It still doesn't work. Help.
   
Reply to bobbegood

8


  • This message seems useful, vote!
  • Report this message to moderators
By pritam, on Wednesday June 4, 2008 04:01:28 PM Threaded discussions
dear Sir


my microsoft outlook is not responding when i open inbox



regards

pritam
   
Reply to pritam

9


  • This message seems useful, vote!
  • Report this message to moderators
By JohnBirch, on Thursday June 12, 2008 03:10:45 PM Threaded discussions
Thanks Nick - worked like a charm.
Typical of Microsoft, their "help" was useless as usual. I spent aboslute ages trying to find their help suggestions to solve the problem but to no avail. I went on to the internet, found this site and very quickly sorted out the problem. Why can't MS's help be more helpful? They can afford it and owe it to their customers.
   
Reply to JohnBirch

10


  • This message seems useful, vote!
  • Report this message to moderators
By Johnz, on Wednesday July 2, 2008 01:53:23 PM Threaded discussions 
same thing happened to me. I found and run the repair tool. At the 4th stage of the scan ot gives and error message and closes the scan. any suggestions?
   
Reply to Johnz
Currently no message on this subject
Reply
Message title :
Your nick:
Your E-mail :
Message: 
  •  
  •  
Options: Get the answers by mail.
 

Help