Windows doesn't recognise memory sticksSolved/Closed

Question

Hello, 

My HP laptop has recently stopped recognising all memory sticks and my external hard drive (they used to work!).  When plugged in the computer makes a "blump" noise to show a device has been connected but the devices do not appear in my computer and are non accessible.  My brother has exactly the same laptop as me (but with vista) and both the memory sticks and external hard drive work fine. Please advise! 

Thanks 

RikkiConfiguration: Windows XP Firefox 3.0.11

moneymaker1 · Accepted Answer

Dear Sir,

This is because your USB ports has been disabled! to enable just follow these steps,

To re-enable a disabled port:
1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate, and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor
4. In the right pane, double-click Start.
5. In the Value data box, type 3, click Hexadecimal (if it is not already selected), and then click OK.
6. Quit Registry Editor.

Rob Rowald · Answer

I had the same issue and it turns out my windows 7 install somehow didn't include 1 INF file that allows usd mass storage devices to work: usbstor.inf

once I got a copy of that magically everything works properly. so to help everyone else out do the following:

copy the text below the **
open notepad
paste the text you copied
save it as usbstor.inf
copy that to the windows\inf directory
uninstall any usb mass storage devices that are not recognized
unplug the usb mass storage devices you just uninstalled
plug them back in 

here is the contents of the inf file

**
[Version]
Signature="$CHICAGO$"
Class=USB
ClassGUID={36FC9E60-C465-11CF-8056-444553540000}
provider=%MSFT%
LayoutFile=LAYOUT.INF
DriverVer=07/01/2001,5.1.2600.0

[ControlFlags]
ExcludeFromSelect = *

[Manufacturer]
; sorted by VID
%Generic.Mfg%=Generic
%Mitsumi.Mfg%=Mitsumi
%HP.Mfg%=HP
%NEC.Mfg%=NEC
%SMSC.Mfg%=SMSC
%IBM.Mfg%=IBM
%IOData.Mfg%=IOData
%FujiFilm.Mfg%=FujiFilm
%ScanLogic.Mfg%=ScanLogic
%Panasonic.Mfg%=Panasonic
%SCM.Mfg%=SCM
%Sony.Mfg%=Sony
%YEData.Mfg%=YEData
%Iomega.Mfg%=Iomega
%LaCie.Mfg%=LaCie
%TEAC.Mfg%=TEAC
%Hagiwara.Mfg%=Hagiwara
%Imation.Mfg%=Imation
%SanDisk.Mfg%=SanDisk
%Casio.Mfg%=Casio
%DioGraphy.Mfg%=DioGraphy
%M-Sys.Mfg%=M-Sys
%Addonics.Mfg%=Addonics
%OnSpec.Mfg%=OnSpec


[Generic]
%GenericBulkOnly.DeviceDesc%=USBSTOR_BULK, USB\Class_08&SubClass_02&Prot_50
%GenericBulkOnly.DeviceDesc%=USBSTOR_BULK, USB\Class_08&SubClass_05&Prot_50
%GenericBulkOnly.DeviceDesc%=USBSTOR_BULK, USB\Class_08&SubClass_06&Prot_50

[Mitsumi]
%USB\VID_03EE&PID_0000.DeviceDesc%=USBSTOR_CBI, USB\VID_03EE&PID_0000
%USB\VID_03EE&PID_6901.DeviceDesc%=USBSTOR_CBI, USB\VID_03EE&PID_6901

[HP]
%USB\VID_03F0&PID_0107.DeviceDesc%=USBSTOR_BULK, USB\VID_03F0&PID_0107
%USB\VID_03F0&PID_2001.DeviceDesc%=USBSTOR_CBI, USB\VID_03F0&PID_2001
%USB\VID_03F0&PID_4002.DeviceDesc%=USBSTOR_BULK, USB\VID_03F0&PID_4002
%USB\VID_03F0&PID_6102.DeviceDesc%=USBSTOR_BULK, USB\VID_03F0&PID_6102

[NEC]
%USB\VID_0409&PID_002C.DeviceDesc%=USBSTOR_BULK, USB\VID_0409&PID_002C
%USB\VID_0409&PID_0040.DeviceDesc%=USBSTOR_CBI, USB\VID_0409&PID_0040

[SMSC]
%USB\VID_0424&PID_0FDC.DeviceDesc%=USBSTOR_CBI, USB\VID_0424&PID_0FDC

[IBM]
%USB\VID_04B3&PID_4427.DeviceDesc%=USBSTOR_BULK, USB\VID_04B3&PID_4427

[IOData]
%USB\VID_04BB&PID_0301.DeviceDesc%=USBSTOR_CBI, USB\VID_04BB&PID_0301

[FujiFilm]
%USB\VID_04CB&PID_0100.DeviceDesc%=USBSTOR_CBI, USB\VID_04CB&PID_0100

[ScanLogic]
%USB\VID_04CE&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_04CE&PID_0002

[Panasonic]
%USB\VID_04DA&PID_0B01.DeviceDesc%=USBSTOR_CBI, USB\VID_04DA&PID_0B01
%USB\VID_04DA&PID_1B00.DeviceDesc%=USBSTOR_CB, USB\VID_04DA&PID_1B00
%USB\VID_04DA&PID_0B03.DeviceDesc%=USBSTOR_BULK, USB\VID_04DA&PID_0B03

[SCM]
%USB\VID_04E6&PID_0001.DeviceDesc%=USBSTOR_CB, USB\VID_04E6&PID_0001
%USB\VID_04E6&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_04E6&PID_0002
%USB\VID_04E6&PID_000A.DeviceDesc%=USBSTOR_BULK, USB\VID_04E6&PID_000A
%USB\VID_04E6&PID_0101.DeviceDesc%=USBSTOR_BULK, USB\VID_04E6&PID_0101

[Sony]
%USB\VID_054C&PID_0022.DeviceDesc%=USBSTOR_BULK, USB\VID_054C&PID_0022
%USB\VID_054C&PID_0023.DeviceDesc%=USBSTOR_CB, USB\VID_054C&PID_0023
%USB\VID_054C&PID_0024.DeviceDesc%=USBSTOR_CB, USB\VID_054C&PID_0024
%USB\VID_054C&PID_0025.DeviceDesc%=USBSTOR_CB, USB\VID_054C&PID_0025
%USB\VID_054C&PID_002C.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_002C
%USB\VID_054C&PID_0032.DeviceDesc%=USBSTOR_CBI_NR, USB\VID_054C&PID_0032
%USB\VID_054C&PID_0037.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_0037
%USB\VID_054C&PID_0046.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_0046
%USB\VID_054C&PID_004A.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_004A
%USB\VID_054C&PID_0056.DeviceDesc%=USBSTOR_CBI_NR, USB\VID_054C&PID_0056
%USB\VID_054C&PID_0058.DeviceDesc%=USBSTOR_CBI, USB\VID_054C&PID_0058
%USB\VID_054C&PID_0069.DeviceDesc%=USBSTOR_CBI_NR, USB\VID_054C&PID_0069

[YEData]
%USB\VID_057B&PID_0000.DeviceDesc%=USBSTOR_CBI, USB\VID_057B&PID_0000
%USB\VID_057B&PID_0001.DeviceDesc%=USBSTOR_CBI, USB\VID_057B&PID_0001
%USB\VID_057B&PID_0010.DeviceDesc%=USBSTOR_BULK, USB\VID_057B&PID_0010

[Iomega]
%USB\VID_059B&PID_0001.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0001
%USB\VID_059B&PID_0030.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0030
%USB\VID_059B&PID_0031.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0031
%USB\VID_059B&PID_0032.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0032
%USB\VID_059B&PID_0060.DeviceDesc%=USBSTOR_BULK, USB\VID_059B&PID_0060

[LaCie]
%USB\VID_059F&PID_A601.DeviceDesc%=USBSTOR_CB, USB\VID_059F&PID_A601
%USB\VID_059F&PID_A602.DeviceDesc%=USBSTOR_CB, USB\VID_059F&PID_A602

[TEAC]
%USB\VID_0644&PID_0000.DeviceDesc%=USBSTOR_CBI, USB\VID_0644&PID_0000
%USB\VID_0644&PID_1000.DeviceDesc%=USBSTOR_BULK, USB\VID_0644&PID_1000

[Hagiwara]
%USB\VID_0693&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0002
%USB\VID_0693&PID_0003.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0003
%USB\VID_0693&PID_0005.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0005
%USB\VID_0693&PID_0006.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0006
%USB\VID_0693&PID_0007&MI_00.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_0007&MI_00
%USB\VID_0693&PID_000A.DeviceDesc%=USBSTOR_BULK, USB\VID_0693&PID_000A

[Imation]
%USB\VID_0718&PID_0002.DeviceDesc%=USBSTOR_BULK, USB\VID_0718&PID_0002
%USB\VID_0718&PID_0003&MI_00.DeviceDesc%=USBSTOR_BULK, USB\VID_0718&PID_0003&MI_00

[SanDisk]
%USB\VID_0781&PID_0001.DeviceDesc%=USBSTOR_CB, USB\VID_0781&PID_0001
%USB\VID_0781&PID_0002&MI_00.DeviceDesc%=USBSTOR_BULK, USB\VID_0781&PID_0002&MI_00
%USB\VID_0781&PID_0100.DeviceDesc%=USBSTOR_CB, USB\VID_0781&PID_0100

[Casio]
%USB\VID_07CF&PID_1001.DeviceDesc%=QV2KUX, USB\VID_07CF&PID_1001

[DioGraphy]
%USB\VID_0892&PID_0101.DeviceDesc%=USBSTOR_BULK, USB\VID_0892&PID_0101

[M-Sys]
%USB\VID_08EC&PID_0010.DeviceDesc%=USBSTOR_BULK, USB\VID_08EC&PID_0010

[Addonics]
%USB\VID_0BF6&PID_1234.DeviceDesc%=USBSTOR_BULK, USB\VID_0BF6&PID_1234
%USB\VID_0BF6&PID_0103.DeviceDesc%=USBSTOR_BULK, USB\VID_0BF6&PID_0103

[OnSpec]
%USB\VID_55AA&PID_0102.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_0102
%USB\VID_55AA&PID_0103.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_0103
%USB\VID_55AA&PID_1234.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_1234
%USB\VID_55AA&PID_B004.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_B004
%USB\VID_55AA&PID_B200&MI_00.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_B200&MI_00
%USB\VID_55AA&PID_B204&MI_00.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_B204&MI_00
%USB\VID_55AA&PID_B207&MI_00.DeviceDesc%=USBSTOR_BULK, USB\VID_55AA&PID_B207&MI_00


[PreCopySection]
HKR,,NoSetupUI,,1

[DestinationDirs]
USBSTOR.CopyList = 10, system32\drivers
QV2KUX.CopyList = 10, system32\drivers

; Bulk-Only Specific Sections
;
[USBSTOR_BULK.NT]
CopyFiles=USBSTOR.CopyList
AddReg=USBSTOR_BULK.AddReg

[USBSTOR_BULK.NT.Services]
Addservice = USBSTOR, 0x00000002, USBSTOR.AddService


; CBI Specific Sections
;
[USBSTOR_CBI.NT]
CopyFiles=USBSTOR.CopyList
AddReg=USBSTOR_CBI.AddReg

[USBSTOR_CBI.NT.Services]
Addservice = USBSTOR, 0x00000002, USBSTOR.AddService


; CB Specific Sections
;
[USBSTOR_CB.NT]
CopyFiles=USBSTOR.CopyList
AddReg=USBSTOR_CB.AddReg

[USBSTOR_CB.NT.Services]
Addservice = USBSTOR, 0x00000002, USBSTOR.AddService


; CBI Non-Removable Specific Sections
;
[USBSTOR_CBI_NR.NT]
CopyFiles=USBSTOR.CopyList
AddReg=USBSTOR_CBI.AddReg,USBSTOR_NR.AddReg

[USBSTOR_CBI_NR.NT.Services]
Addservice = USBSTOR, 0x00000002, USBSTOR.AddService

[USBSTOR_CBI_NR.NT.HW]
DelReg = USBSTOR_CBI_NR.DelReg

[USBSTOR_CBI_NR.DelReg]
HKR,,"LowerFilters"

; QV2KUX specific sections
[QV2KUX.NT]
Needs=USBSTOR_CB.NT
CopyFiles=QV2KUX.CopyList

[QV2KUX_Filter_Reg]
HKR,,"LowerFilters",0x00010000,"QV2KUX"

[QV2KUX.NT.HW]
Addreg=QV2KUX_Filter_Reg

[QV2KUX.NT.Services]
Needs=USBSTOR_CB.NT.Services
Addservice = QV2KUX, , QV2KUX.AddService

[QV2KUX.AddService]
DisplayName = %QV2KUX.SvcDesc%
ServiceType = 1 ; SERVICE_KERNEL_DRIVER
StartType = 3 ; SERVICE_DEMAND_START
ErrorControl = 1 ; SERVICE_ERROR_NORMAL
ServiceBinary = %12%\qv2kux.sys
LoadOrderGroup = PnP Filter

[QV2KUX.CopyList]
qv2kux.sys




; Registry Sections
;
[USBSTOR_BULK.AddReg]
HKR,,DriverFlags,0x00010001,0x00000001

[USBSTOR_CBI.AddReg]
HKR,,DriverFlags,0x00010001,0x00000002

[USBSTOR_CB.AddReg]
HKR,,DriverFlags,0x00010001,0x00000003

[USBSTOR_NR.AddReg]
HKR,,NonRemovable,0x00010001,0x00000001


; Common Sections
;
[USBSTOR.AddService]
DisplayName = %USBSTOR.SvcDesc%
ServiceType = 1
StartType = 3
ErrorControl = 1
ServiceBinary = %12%\USBSTOR.SYS

; Windows 2000 Copy List Section
;
[USBSTOR.CopyList]
USBSTOR.SYS

[Strings]
MSFT="Microsoft"
Generic.Mfg = "Compatible USB storage device"
GenericBulkOnly.DeviceDesc = "USB Mass Storage Device"

Mitsumi.Mfg = "Mitsumi Electronics, Corp."
USB\VID_03EE&PID_0000.DeviceDesc = "Mitsumi USB CD-R/RW Drive"
USB\VID_03EE&PID_6901.DeviceDesc = "Mitsumi USB Floppy"

HP.Mfg = "Hewlett-Packard"
USB\VID_03F0&PID_0107.DeviceDesc = "HP USB CD-Writer Plus"
USB\VID_03F0&PID_2001.DeviceDesc = "HP USB Floppy"
USB\VID_03F0&PID_4002.DeviceDesc = "Hewlett-Packard Digital Camera"
USB\VID_03F0&PID_6102.DeviceDesc = "Hewlett-Packard Digital Camera"

NEC.Mfg = "NEC Systems"
USB\VID_0409&PID_002C.DeviceDesc = "NEC Clik!-USB Drive"
USB\VID_0409&PID_0040.DeviceDesc = "NEC USB Floppy"

SMSC.Mfg = "Standard Microsystems Corporation"
USB\VID_0424&PID_0FDC.DeviceDesc = "SMSC USB Floppy"

IBM.Mfg = "IBM"
USB\VID_04B3&PID_4427.DeviceDesc = "IBM USB CD-ROM Drive"

IOData.Mfg = "I-O Data Device, Inc."
USB\VID_04BB&PID_0301.DeviceDesc = "USB Storage Device"

FujiFilm.Mfg = "FujiFilm"
USB\VID_04CB&PID_0100.DeviceDesc = "FujiFilm FinePix Digital Camera"

ScanLogic.Mfg = "ScanLogic Corporation"
USB\VID_04CE&PID_0002.DeviceDesc = "ScanLogic USB Storage Device"

Panasonic.Mfg = "Panasonic"
USB\VID_04DA&PID_0B01.DeviceDesc = "Panasonic USB CD-R/RW Drive"
USB\VID_04DA&PID_1B00.DeviceDesc = "USB Reader Writer for SD Memory Card"
USB\VID_04DA&PID_0B03.DeviceDesc = "Panasonic USB SuperDisk 240MB"

SCM.Mfg = "SCM Microsystems"
USB\VID_04E6&PID_0001.DeviceDesc = "USB ATAPI Storage Device"
USB\VID_04E6&PID_0002.DeviceDesc = "USB SCSI Storage Device"
USB\VID_04E6&PID_000A.DeviceDesc = "USB CompactFlash Reader"
USB\VID_04E6&PID_0101.DeviceDesc = "USB ATAPI Storage Device"

Sony.Mfg = "Sony Corporation"
USB\VID_054C&PID_0010.DeviceDesc = "Sony Digital Camera"
USB\VID_054C&PID_0022.DeviceDesc = "Sony USB HiFD Drive"
USB\VID_054C&PID_0023.DeviceDesc = "Sony USB CD-R/RW Drive"
USB\VID_054C&PID_0024.DeviceDesc = "Sony Mavica Digital Still Camera"
USB\VID_054C&PID_0025.DeviceDesc = "Sony USB Memory Stick Walkman"
USB\VID_054C&PID_002C.DeviceDesc = "Sony USB Floppy"
USB\VID_054C&PID_0032.DeviceDesc = "Sony Memory Stick Reader/Writer"
USB\VID_054C&PID_0037.DeviceDesc = "Sony MG Memory Stick Reader/Writer"
USB\VID_054C&PID_0046.DeviceDesc = "Sony USB Network Walkman"
USB\VID_054C&PID_004A.DeviceDesc = "Sony USB Memory Stick Hi-Fi System"
USB\VID_054C&PID_0056.DeviceDesc = "Sony MG Memory Stick Reader/Writer"
USB\VID_054C&PID_0058.DeviceDesc = "Sony MG Memory Stick CLIE"
USB\VID_054C&PID_0069.DeviceDesc = "Sony Memory Stick Reader/Writer"

YEData.Mfg = "Y-E Data, Inc."
USB\VID_057B&PID_0000.DeviceDesc = "Y-E Data USB Floppy"
USB\VID_057B&PID_0001.DeviceDesc = "Y-E Data USB Floppy"
USB\VID_057B&PID_0010.DeviceDesc = "Y-E Data USB Memory Stick Reader"

Iomega.Mfg = "Iomega Corporation"
USB\VID_059B&PID_0001.DeviceDesc = "Iomega USB Zip 100"
USB\VID_059B&PID_0030.DeviceDesc = "Iomega USB Zip 250"
USB\VID_059B&PID_0031.DeviceDesc = "Iomega USB Zip 100"
USB\VID_059B&PID_0032.DeviceDesc = "Iomega USB Bus Powered Zip 250"
USB\VID_059B&PID_0060.DeviceDesc = "Iomega USB Click!Dock"

LaCie.Mfg = "LaCie"
USB\VID_059F&PID_A601.DeviceDesc = "LaCie USB Hard Drive"
USB\VID_059F&PID_A602.DeviceDesc = "LaCie USB CD-R/RW Drive"

TEAC.Mfg = "TEAC Corporation"
USB\VID_0644&PID_0000.DeviceDesc = "TEAC USB Floppy"
USB\VID_0644&PID_1000.DeviceDesc = "TEAC USB CD-ROM Drive"

Hagiwara.Mfg = "Hagiwara Sys-Com Co., Ltd."
USB\VID_0693&PID_0002.DeviceDesc = "USB SmartMedia Reader/Writer"
USB\VID_0693&PID_0003.DeviceDesc = "USB CompactFlash Reader/Writer"
USB\VID_0693&PID_0005.DeviceDesc = "USB Dual Slot Reader/Writer"
USB\VID_0693&PID_0006.DeviceDesc = "USB SM PCCard R/W and SPD"
USB\VID_0693&PID_0007&MI_00.DeviceDesc = "FlashGate ME (Authenticated)"
USB\VID_0693&PID_000A.DeviceDesc = "USB SDCard/MMC Reader/Writer" 

Imation.Mfg = "Imation Corp."
USB\VID_0718&PID_0002.DeviceDesc = "Imation SuperDisk USB 120MB"
USB\VID_0718&PID_0003&MI_00.DeviceDesc = "Imation SuperDisk USB 120MB (Authenticated)"

SanDisk.Mfg = "SanDisk Corporation"
USB\VID_0781&PID_0001.DeviceDesc = "SanDisk USB ImageMate"
USB\VID_0781&PID_0002&MI_00.DeviceDesc = "SanDisk USB ImageMate (Authenticated)"
USB\VID_0781&PID_0100.DeviceDesc = "SanDisk USB ImageMate Multimedia Card Reader"

Casio.Mfg = "Casio"
USB\VID_07CF&PID_1001.DeviceDesc = "Casio Digital Camera"
QV2KUX.SvcDesc="Casio Digital Camera"

DioGraphy.Mfg = "DioGraphy Inc."
USB\VID_0892&PID_0101.DeviceDesc = "DioGraphy USB Smartdio Reader/Writer"

M-Sys.Mfg = "M-Systems Flash Disk Pioneers Ltd."
USB\VID_08EC&PID_0010.DeviceDesc = "DiskOnKey USB personal storage device"

Addonics.Mfg = "Addonics Technologies"
USB\VID_0BF6&PID_1234.DeviceDesc = "Addonics USB Storage Device"
USB\VID_0BF6&PID_0103.DeviceDesc = "Addonics USB Storage Device"

OnSpec.Mfg = "OnSpec Electronic Inc."
USB\VID_55AA&PID_0015.DeviceDesc = "OnSpec USB Hard Drive"
USB\VID_55AA&PID_0102.DeviceDesc = "USB SuperDisk"
USB\VID_55AA&PID_0103.DeviceDesc = "OnSpec USB IDE Hard Drive"
USB\VID_55AA&PID_1234.DeviceDesc = "OnSpec USB CD-R/RW Drive"
USB\VID_55AA&PID_B004.DeviceDesc = "OnSpec USB MMC/SD Reader/Writer"
USB\VID_55AA&PID_B200&MI_00.DeviceDesc = "OnSpec USB Compact Flash Reader (Authenticated)"
USB\VID_55AA&PID_B204&MI_00.DeviceDesc = "OnSpec USB MMC/ SD Reader (Authenticated)"
USB\VID_55AA&PID_B207&MI_00.DeviceDesc = "OnSpec USB Memory Stick Reader (Authenticated)"


USBSTOR.SvcDesc = "USB Mass Storage Driver"

Windows doesn't recognise memory sticks

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