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Internet Explorer has ecountered a problem

Last answer on Nov 10, 2009 1:10:22 am GMT chad, on Jun 24, 2008 12:35:47 pm BST 
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Hello,
I am at work and we have a intranet that has some files on it we use. When I goto open a file it comes up with this error message.
Internet Explorer has encountered a problem and needs to close. We are sorry for the incovience.

For mor info on this error, click here give me.
Error Signature
AppName: iexplore.exe AppVer: 6.0.2900.5512 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offser: 00012aeb

Please help me. My IT department is also working on it.

Thanks

Configuration: Windows XP
Internet Explorer 6.0

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1

greg, on Oct 17, 2008 6:23:31 pm BST
  • +10

I get the same message
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.AppName: iexplore.exe AppVer: 7.0.6000.16735 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offset: 00012aeb
When trying Trying to open .pdf file in internet explorer

Also get Adobe Reader 9.0 has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: acrord32.exe AppVer: 9.0.0.332 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offset: 00012aeb
Whenever trying to run Acrobat reader 9.

Problem started when updated to Acrobat Reader 9. Have reinstalled/deinstalled/CCcleaned/PerfectUninstalled/Registe­rEasyed many times to no avail.

If you have a solution, please let me know -- If i get one I'll pass it on

My system is XP/ I have 10GB available on my system drive.
Internet Explorer 7.05730.11

Thanks

   
Reply to greg

13

sju, on Jan 10, 2009 6:32:58 pm GMT
  • +127

Solotion for internet explorer has encountered a problem.... kernel32.dll

   
Reply to sju

14

chezzrob, on Jan 27, 2009 10:16:38 pm GMT
  • +10

Do this will get rid of encountered problem
IE7
=======
Over time IE7 seems to set its own (or programs do) tick boxes in the advance tab.
In IE7 Tools >Internet Options >Advance Tab
Click Restore advance settings defaults button.
Then scroll the listings down to near the bottom and:
1. Tick empty temp files when browser closes (this empties the cache, which if not empty, will stop you from going online).
2. Bullet disable phishing filter (optional. Leave it on if you want that type of protection, usually for financial data like internet banking)

   
Reply to chezzrob

16

lynnbis, on Feb 6, 2009 11:56:31 am GMT
  • +8

Thanks
your suggestion fixed my problem.
i am very grateful.
LB

   
Reply to lynnbis

21

dharani s, on Apr 21, 2009 11:12:14 am BST

Hi budy,
really thanks.it fixed my I.E 7.0 problem.....Keep up the good helping dendency



Regards
Dharani

   
Reply to dharani s

28

VIC, on Aug 26, 2009 2:50:23 am BST
  • +4

Using IE 6 this solved the browser close error encountered after Adobe Reader 9.0 installation.

   
Reply to VIC

20

Doran, on Apr 7, 2009 8:46:15 pm BST
  • +1

IE/ Tools/ Internet Options/ Programs/ Manage add-ons/ XML DOM Document/ Disable

Dorin Popescu

   
Reply to Doran

24

krishna, on Jul 14, 2009 8:11:08 am BST
  • +4

Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. how to slove it

   
Reply to krishna

29

sadegh, on Aug 27, 2009 6:48:41 pm BST
  • +3

Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

Error signature
AppName: iexplore.exe AppVer: 7.0.5730.11 ModName: babyloniepi.dll
ModVer: 8.0.0.22 Offset: 000173fd

   
Reply to sadegh

31

goutham, on Oct 7, 2009 4:56:52 pm BST

Hello sir am having this error (speed2.exe has encountered a problem and needs to close. We are sorry for the inconvenience) pls tell how to solve this

   
Reply to goutham

32

autigerfan, on Oct 19, 2009 8:23:39 am BST

Yes I am having the same problem with the error message but the problem with mine is "mpegin.dll". it is an issue with only certain folders containing video files. thanks for any help

   
Reply to autigerfan

33

daniel, on Nov 2, 2009 11:36:02 pm GMT

Have you found out how to fix the problem with the internet exploerer wanting to shut down at random times? if so, i would really appreciate your help with the same issue.

   
Reply to daniel

2

Erika, on Oct 18, 2008 7:05:09 pm BST
  • +8

I have the same problem when I open a tabs(page) on Internet Explorer please help! AppName: iexplore.exe AppVer: 7.0.6000.16735 ModName: kernel32.dll
ModVer: 5.1.2600.3119 Offset: 00012a5b

   
Reply to Erika

3

kamran, on Oct 21, 2008 6:26:21 am BST
  • +3

Hay im facing this issue and become very worried abt it kindly guide me in this matter
Regards,
Kamran

   
Reply to kamran

4

Techgirl, on Oct 24, 2008 5:40:17 pm BST

The issue occurs when installing adobe reader 9

If you uninstall it and reinstall 8 it will open the pdf files.

I am not sure why Adobe 9 does not like IE but I am hoping someone on this forum can find out for us and or Fix it

   
Reply to Techgirl

5

Pat, on Oct 31, 2008 7:50:02 pm GMT

I have had the same problems, my net provider recommended for me to download Fox Fire browser, it is fast and free. No errors so far. Good luck.
Try it

http://www.mozilla.com/en-US/firefox/
Pat

   
Reply to Pat

6

Pat, on Oct 31, 2008 7:54:38 pm GMT

I meant Fire Fox....sorry

http://www.mozilla.com/en-US/firefox/

   
Reply to Pat

7

Luc, on Nov 6, 2008 4:46:40 am GMT

Yes, Fire Fox certainly helps a lot.

   
Reply to Luc

8

Remmen, on Nov 11, 2008 2:39:44 pm GMT
  • +1

Seems like running a manuell update in Reader solves the problem, found a msi-package with the update under the %UserProfile%\Local Settings\Application Data\Adobe\Updater6\Install, good so far. Tryed adding it in the custom MST with Adobe Custom Wizard, under Launch Other Apps, but only .EXE and .BAT were supported... Stuck.

   
Reply to Remmen

9

manya, on Nov 13, 2008 9:54:59 am GMT

I have same probams internet explorer 7 plase replya

   
Reply to manya

10

Bill, on Nov 26, 2008 9:26:00 pm GMT
  • +3

I have been having problems with IE "encountering problems" and shutting down several times while I am working online... I've tried several recommended "fixes" and nothing has helped. I think it started when I downloaded Adobe Flashplayer 10.... I'm in the process of uninstalling it again and finding an old one to go back to. Maybe that will work.

Any suggestions will be more than welcome...

Thanks
Bill

   
Reply to Bill

11

rajesh, on Dec 12, 2008 9:01:57 am GMT
  • +2

Hi


internet explore had encountered a problem and needs to close. we are sorry for the inconvenience

Pls how do u problem slove pls very urgent pls give send the mail .



Thanks
rajesh

   
Reply to rajesh

19

explorer open when dond send messege comming, on Mar 14, 2009 11:39:36 am GMT
  • +2

How can solve dond send while opening a folder or game or explorer,,
can u help me,,plz......


by

jineshnandanam....

   
Reply to explorer open when dond send messege comming

12

dk, on Dec 31, 2008 11:37:37 pm GMT

I had to disable one of my add-ons (Colliris) to fix the problem. I had also removed the picLens program, so this may have caused my problem

good luck!

   
Reply to dk

15

george jetson, on Jan 27, 2009 10:55:37 pm GMT
  • +2

Open Adobe Reader
Open the Edit menu and select Preferences.
On the left hand side of the preferences window, select the Internet category.
Make sure to uncheck the "Display PDF in browser" option.

   
Reply to george jetson

17

jk, on Mar 6, 2009 12:40:44 pm GMT

Thank you. Your solution helped me.
JK

   
Reply to jk

18

Christelle, on Mar 13, 2009 5:17:09 am GMT

Thank you. It fixed my problem. Regards

   
Reply to Christelle

22

Mario, on Apr 23, 2009 2:27:39 pm BST

Thanx

   
Reply to Mario

27

DM, on Jul 29, 2009 7:48:41 pm BST

Thanks George!

   
Reply to DM

23

Raju Gunnal, on May 25, 2009 7:08:09 am BST
  • +2

Hi all,

Even i have faced the same kind of problem, but finally i SOLVED the problem, just go to the
C:\Program Files\Microsoft Office\Office 12\OWSSUPP.DLL and delete OWSSUPP.DLL and then
Run the MS Office Diagnostic Tool in your start menu (MS Office/MS Office Tools) ,

It should find one error and fix it for you.

then restart your system .That's it your problem will be solved.


Any Doubt mail me g_raju_21@yaoo.co.in

   
Reply to Raju Gunnal

26

adi, on Jul 27, 2009 11:55:26 am BST

Plz install ie7....

   
Reply to adi

30

dwhyte, on Sep 21, 2009 2:46:28 pm BST

I removed Adobe 9 and reinstalled it. IE works fine now.

   
Reply to dwhyte

34

 JW, on Nov 10, 2009 1:10:22 am GMT

I had the same problem. IE8 could not be uninstalled so I just downloaded and reinstalled IE8 and it fixed the problem. Hope this helps others.

   
Reply to JW
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