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Blue Screen and/or Freezing upon start-up

Last answer on Nov 5, 2009 11:52:02 pm GMT Chinchilla03, on Jun 29, 2009 1:04:30 am BST 
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Hello, My computer is either freezing, blue screening or freezing then blue screening upon start-up. However. I can get into Safe Mode just fine. I am running windows xp (home edition I think...) on a dell inspiron 6400. I have gotten it to work occasionally (after approxamitely 20 failed start-ups) and once there I can simply use hibernate to avoid the issue. But, I forget about the problem eventually and turn it off and quickly realize that the problem is still there the next time I attempt to start it up. Any help?

Configuration: Windows XP
Firefox 3.0.11

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1

pcsces, on Jun 29, 2009 9:39:37 am BST

Hi,

this may be due to a virus.

go to safe mode, download an antivirus and install it.

run the antivirus to clean your computer and then try a system restore.

Reply to pcsces

2

Giver, on Sep 16, 2009 12:10:27 pm BST

I also have the same problem, i thinks its a virus. but i tried to install an antivirus in the safe mode and i was told wndows installer is not available in safe mode

Reply to Giver

3

wittles, on Nov 5, 2009 10:16:55 pm GMT

Have you no brains? windows installer is not available in safe mode!!!!!!!!!!!!!!!

Reply to wittles

4

 CDragonJ, on Nov 5, 2009 11:52:02 pm GMT

Go to safe mode with networking to install a program such as an anti-virus...go to filehippo.com and get super anti virus..free and awesome

Reply to CDragonJ