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Can't connect to Google or Yahoo search

Last answer on Nov 1, 2009 4:44:35 am GMT brian, on Jun 28, 2009 6:40:36 am BST 
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Hello,

I have a very strange problem that I can't figure out. I can not connect to Google or Yahoo search. I can do a search with Bing and Lycos. I can't hit anything on Google or Gmail.com. I can hit Yahoo.com and mail.yahoo.com and other Yahoo sites (not Yahoo answers though), but when I click "search" on yahoo.com the connection times out. I can get to all other non-yahoo search or google sites I have tried.

I have tried with IE and Firefox. I have also run a spyware program and nothing was found. I have an old Norton definition that finds nothing.

I have a Linksys router and Netgear wireless card. It worked perfectly before, then all of the sudden the search functionality of Yahoo and Google disappeared.

It appears to be virus based since I can get to Bing (new) and Lycos (nobody uses), but I have been unable to find anything b/c a) its weird, and b) I can't get to some sites b/c of the problem.

Has anyone come across something like this before? I am open to trying anything.

Thanks in advance!!

Configuration: Windows XP
Firefox 3.0.11

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1

Anshuman, on Jun 28, 2009 6:58:14 am BST
  • +1

I think there might be a virus on ur computer so install AVG with latest updates ...and then try....

or if nothin helps Re install ur windows.

Reply to Anshuman

2

bryan007w, on Jun 28, 2009 7:49:58 am BST

Hi, I did have a similar problem some time back. According to my knowledge, this is more of a spyware rather than a virus. (possibilities are that a virus infection maybe downloaded as well via this infection) so before you do any formatting, you have to clear the infection. Try downloading "Super Anti Spyware" and run a full sys scan+ you could download the latest updates for your virus guard or even try AVG as suggested.

Good Luck!

Reply to bryan007w

3

Brian, on Jul 6, 2009 4:34:29 am BST

I downloaded AVG b/c my Norton definition was old and required a new subscription (note that the Norton download site is also one that is blocked). AVG found no viruses (it vaulted some cookies, but that is all). I use Malwarebytes for spyware and it finds nothing new when I run it.

I am writing this response from another computer on the same router, so its not router-based.

I downloaded a fix for the Conficker work from Norton:
http://www.symantec.com/norton/theme.jsp?themeid=conficker_w­orm

This was also not found. Having trouble resolving this and don't want to reformat my computer just to clear it. I assume someone else has had the same problem.

Can't connect to:
google.com
gmail.com
maps.google.com
ask.com
search.yahoo.com
yahoo answers
shop.symantec.com
avg.com
some message boards regarding security/viruses/etc, including kioskea.net (this one)!!

Can connect to Yahoo mail, bing, lycos, pretty much everything else I try.

Reply to Brian

4

brian, on Jul 7, 2009 4:57:18 am BST
  • +5

I found the resolution. The hosts file (C:\WINDOWS\system32\drivers\etc) was apparently altered by some sort of virus or spyware. The file contained numerous entries, including those that were blocked on my computer. I removed all the entries from the file and all the sites were assessable (taking a backup first, of course)

The corrupt file contained several hundred sites that would have been blocked if I had tried them.

Reply to brian

7

jc, on Sep 29, 2009 12:05:36 am BST

Thanks Brian, that solution worked for my girlfriend's computer as well. She was having exact same symptoms as you described and your fix worked. Very helpful, thank you!

Reply to jc

5

Noni, on Jul 7, 2009 5:14:08 am BST
  • +1

Its a browser hijacker that hijacks and redirects google, yahoo, msn or other search engine search queries to spam pages, you should see the guide on how to fixx the search result redirecting vrius
http://darfuns.com/remove-google-search-result-redirect-viru­s/

Reply to Noni

6

tixylick, on Sep 17, 2009 3:58:03 am BST
  • +1

Well i am having the exact same problem. But i used to have 112 different viruses (eg trojan, backdoor, worm, spyware, malware, adware & more) I have tried all those and they don't work. But i highly doubt its a browers hijacker. What i did that worked on everything except google was running a scan and changing my internet settings. Hoped it worked

Reply to tixylick

8

Zara D, on Oct 21, 2009 9:17:03 am BST

I was using google messenger for instant messaging and also for voice. For the last three days I cannot log in keeps saying wrong password which is nonsense. Keep getting error message 81003005. I also cant log into my yahoo mail. Anyone know what the problem could be?

Reply to Zara D

9

 deepz, on Nov 1, 2009 4:44:35 am GMT

Y no try deleting d cookies...

Reply to deepz