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Can properly work my laptop touch pad key

Last answer on Sep 20, 2009 2:51:42 am BST jindal, on Jun 18, 2009 7:41:00 pm BST 
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Hello evrybody,
i have a sony viao laptop since last 2 year ,and there has no problem sinse last years but my lap top key
(mouse button left & right/) is not proprly working .
So i can't understand that what's the main problem,is software (driver installed) problem here or any hardware problem.........
here one thing is noted that for some days only right key is properly worked. .............
please help me to justify solution for this problem.

Configuration: Windows XP ,SONY VAIO NR120 E.

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1

xpcman, on Jun 20, 2009 3:08:00 am BST

Sounds like a hardware problem - I would bypass the problem by using an external Mouse.


Good Luck

Reply to xpcman

2

KPusingSony, on Sep 8, 2009 3:12:19 am BST

My Sony Viao touchpad stopped working as well. I called the Sony support, they ran a simple test (booting in a different mode) and determined that the touch pad requires replacement. Oddly, about a few hours later, our Asus laptop touchpad stopped working. The Asus helpdesk suggested to reboot, but remove the battery for a minute before starting it up again. That fixed the problem on both laptops. Except, I noticed that my touchpad works fine at the office site while I am connected to the network via ehternet cable, but when I am at home using a wireless connection, the touchpad will eventually stop working again. Any clue why? Virus? Sony Viao is scheduled to come this week to replace the touchpad.

Reply to KPusingSony

4

 onedaymyfriend, on Sep 20, 2009 2:51:42 am BST
  • +1

Hi KPusingSony, I have exactly the same problem with my vaio. I've just gone wireless and ever since my left click hasn't worked properly.

Did anyone get back to you with regards to whether going wireless could be a problem?

Thanks,

D~

Reply to onedaymyfriend

3

KPusingSony, on Sep 16, 2009 12:32:46 pm BST
  • +1

The problem was resolved. The Sony tech replaced the touchpad, but the same problem occured (i.e., the new touchpad did not work). After trying several things, he realized it was the power cord. When the power cord was unplugged and laptop used the battery power, the touchpad worked. I bought a knock-off power supply cord not from Sony. Evidently this could impact the touch pad. You get what you pay for.

Reply to KPusingSony