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No DVD sound after installing Vista SP2

Last answer on Oct 25, 2009 11:05:11 pm GMT Bishopbaby, on Jun 17, 2009 6:43:26 am BST 
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Hello,

As soon as I upgrade my Windows Vista with the Windows Vista Service Pack 2 (KB948465), sound didn't work on windows media player. Playing music (Stored on the pc) is fine, playing games is fine, but as soon as i put on a DvD there is no sound at all. I haven't tried CD's but I'm guessing it's the same.

Any suggestions?

Thanks.

Configuration: Windows Vista Internet Explorer 8.0

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1

suff954, on Jun 17, 2009 8:33:13 am BST

Hi,

you need to install the drivers of the DVD drive.

then you will be able to use te drivewithout any problem.

   
Reply to suff954

2

dasher, on Jun 28, 2009 4:46:02 am BST

"you need to install the drivers of the DVD drive" ....No No that didn't work!

VLC media works perfectly fine for DVD's, BUT Vista MCE and WMP dose not play sound for DVD's. Obviously it's due to the vista SP2 update. Also since the update some recorded shows will not play sound as well.

Gona try the old roll back. Any one else with the same issue?

   
Reply to dasher

3

Nemitai, on Jun 29, 2009 2:53:30 am BST

I am having the same issue. Didn't even consider SP2 until you mentioned it, but yes, probably started with SP2...

If that's true... we're probably stuck with this until MS decides it is worth noticing (which may be never if it is out specific hardware; mine: Conexant AC-Link Audio).

Anyone else?

   
Reply to Nemitai

7

juki1994, on Jul 15, 2009 3:00:27 pm BST

I have the same Sound driver and when i installed vista sp 2 no sound for DVDs.

   
Reply to juki1994

10

El Guajiro, on Jul 26, 2009 11:33:23 pm BST

Have the same problem after vista sp2. No sound in flash player BUT have sound in microsoft silverlight. Vista themes don't work either. The usual from microsoft : drivers, reload flash player. None works.
Still waiting fro a patch from microsoft!!

   
Reply to El Guajiro

4

seneschal4008, on Jul 6, 2009 3:38:12 pm BST

Yes i have the same problem. have been troubleshooting with hp techs-they don't have a clue & refuse to accept that it is a sp2 install problem. have tried installing new codecs, running sound Fix-it, reinstalling sp2, and nothing works. Everything works fine when i run HP SmartMedia, but not with Windows Media player or Windows Media Center.

   
Reply to seneschal4008

5

Richard, on Jul 12, 2009 11:05:52 pm BST
  • +1

Same problem here. Windows media player and media center will play DVD's but no sound, cd's work fine. Nero player works, plays audio on DVD just fine.

   
Reply to Richard

6

Fustrated Vista User, on Jul 13, 2009 9:25:25 pm BST

Same problem here, DVDs no sound on Media Player and Media Center. CDs work fine. Never thought of SP2.

   
Reply to Fustrated Vista User

8

rensh, on Jul 15, 2009 8:00:19 pm BST
  • +1

Same issue over here. No DVDsound after installing SP2, deinstalled SP2 and hey sound is back. Defintely SP2 problem

   
Reply to rensh

14

Herman45, on Aug 11, 2009 11:14:00 pm BST

I watched my DVD Train Ride Through the Rockies at home, and went to my hotel with Hi Speed WiFi and Updated SP2/ on my Windows VISTA and the DVD Capability went away; "Unrecognised Disk in Drive E:".
I Reversed the Update (from the Windows Update Platform you can "uninstall" any Updates, and I found it on the list and removed it and all is well in DVD Playland now, except I cannot/willnot Update my VISTA to SP2 anymore - - -
Steve

   
Reply to Herman45

9

adam42, on Jul 19, 2009 4:29:42 pm BST
  • +20

Solution: I had exactly this problem and solved it by disallowing 'exclusive mode' for the Realtech Audio High Definition sound device.

This option was in 'Control Panel -> Sound -> Playback -> select 'Realtek HDMI output' -> properties -> advanced'. Unclick 'Allow applications to take exclusive control of this device'.

   
Reply to adam42

12

tim, on Jul 31, 2009 5:54:02 am BST
  • +3

Solution: I had exactly this problem and solved it by disallowing 'exclusive mode' for the Realtech Audio High Definition sound device.

This option was in 'Control Panel -> Sound -> Playback -> select 'Realtek HDMI output' -> properties -> advanced'. Unclick 'Allow applications to take exclusive control of this device'

Excellent advice
tried this out and fixed my problem
Thanks Adam

   
Reply to tim

16

bpip, on Sep 19, 2009 12:44:09 am BST
  • +1

Thanks a ton - that worked perfectly - it had been driving me up a wall!

   
Reply to bpip

17

Matt, on Sep 24, 2009 12:30:45 am BST

Thank you! Had the same problem after updating Vista to SP2 and this fixed it. Awesome!

   
Reply to Matt

18

s.pekmuis, on Oct 5, 2009 2:56:29 pm BST

Your solution was the simplest I came across and worked excellent. The problem was excisting for weeks and is now solved.

   
Reply to s.pekmuis

11

Jimt, on Jul 29, 2009 4:23:39 pm BST

Thanks for the information. I will try it out today.

I lost sound on EVERYTHING except the headphone jack,
no windows startup sound, no Quicken sound, you-tube, media center, etc.

I am just about certain it started immediately after upgrading to SP2. (I will try restoring to SP1 just to be sure).
According to a scan, I did have back-level drivers Realtek High Definition Audio and ATI HDMI
(also a Realtek driver) .
Some others busted by maintenance, but thats another story .......

I updated both sound drivers, and still no sound.
I WAS wondering it some configuration item was causing it,
but there are a TON of settings to play with. and nothing I tried has helpd at all.

I can't believe Microsoft sends out so much maintenance that breaks stuff ........

   
Reply to Jimt

13

mad as hell !, on Aug 6, 2009 8:00:58 am BST

Any one find a fix yet?... same thing here! Where is Microsoft when you need them?

   
Reply to mad as hell !

15

Herman45, on Aug 11, 2009 11:18:09 pm BST

I watched my DVD Train Ride Through the Rockies at home, and went to my hotel with Hi Speed WiFi and Updated SP2/ on my Windows VISTA and the DVD Capability went away; "Unrecognised Disk in Drive E:".
I Reversed the Update (from the Windows Update Platform you can "uninstall" any Updates, and I found it on the list and removed it and all is well in DVD Playland now, except I cannot/willnot Update my VISTA to SP2 anymore - - -

   
Reply to Herman45

19

BUCKY, on Oct 15, 2009 9:09:00 pm BST

MANY THANKS ADAM42 :D:D IT WORKED

   
Reply to BUCKY

20

catters_1987, on Oct 25, 2009 10:59:42 pm GMT

In playback I don't have anything!

   
Reply to catters_1987

21

 catters_1987, on Oct 25, 2009 11:05:11 pm GMT

If anyone else had the same problem as me with nothing in the sound and playback box ...I just went into device manager and then there was an unknown device so I right clicked and installed the driver and it was the audio one so all sorted.

   
Reply to catters_1987
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