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Total System Failure (suspected trojan)

Last answer on Jun 15, 2009 6:04:09 pm BST ppardue, on Jun 13, 2009 10:37:18 pm BST 
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Hello,

Can someone advise me please? I believe I have picked up some sort of virus. Everytime I try to open IE it says I've encountered a problem and need to close. When I try to open IE in safe mode it says the same and the following add-on was running when this occurred add-on name mshtmled.dll. I have tried to use system restore but as soon as I get the screen up and push next to restore it gives me the same message I have encountered a problem and need to close. Is there anything I can do? Thanks in advance.

Configuration: Windows Windows XP

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1

zoribl, on Jun 14, 2009 3:30:37 pm BST

Hye,

Update your antivirus and please scan the whole system!

   
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2

 help!, on Jun 15, 2009 6:04:09 pm BST

Luckily my Safari is working so i was able to install Ad-Aware and HiJack. Ad-Aware quarantined some objects but has not cured the system errors. Hi-Jack has compiled a "Log" of information but says to send it off to some "knowledgeable folks" before making any adjustments or fixing problem.

   
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