Cannot access to internet

If you are running ZoneAlarm there was an automatic update that came out from Microsoft last week that is conflicting. Go to the ZoneAlarm website for info.

I can access AOL and surf the internet but I cannot get internet explorer to work. I get the message "internet explorer
can't display the webpage. Does anyone have a fix? I have a desktop computer also and I can use either AOL or Internet Explorer.

I am having the same exact problem as this guy. I also have ZoneAlarm. I don't know how to get this issue resolved, since I cannot use the Internet Explorer or Firefox on my computer. I also have a desktop I am using right now to search for an answer to resolve my issue on my laptop. (which I can't be without) What can I do to resolve?

Hi, has anyone found a solution to this problem yet? I am having the same issue and still cannot access the internet from my desktop using IE or Firefox. Can anyone help?

I am getting the same problem, IE V7 worked absoultely find up until yesterday 23rd Oct 2008. This morning, NOTHING, cannot access an web page using IE7.............(Forefox is the same). I tried restoring to a previous XP date but it wont let me. Today I have heard a few other guys have the same problem........so what has happened? More importantly...HOW CAN WE FIX IT?

Help please someone, I will buy you a couple of beers (grin)

I have the same problem too! A few days ago I woke up and opened firefox on my laptop which is conected by wireless and was left on overnight, and the page didnt load. IE does the same thing. I can access https sites, send and receive emails and use torrent/psp software. I can even ping google.com in cmd and get a response. But http sites dont load. I have another laptop connected by wireless to the modem and that works fine. Does anyone have any idea what the hell is going on??

It took me several days of trying everything to fix this and then I did the one thing that DID FIX IT. Here is what Idid. I completely REMOVED my Antivirus/Firewall software (I use AVG) and then re-installed AVG as a FRESH NEW inatallation. Lo and behold the IE http access probelm was solved immediately.

I reckon there was a conflict between WindowsX P and AVG, I keep trhem both upgraded.

Hope this solves it for you too.

That is good news. What gets me is the amount of time one has to spend trying to find out why something has gone wrong and how to fix it. I might send an invoice to AVG and Microsoft (grin)

Wonder what the next thing is that will go wrong!

Here is how to fix your AVG problem

In case that some components are inactive or you are experiencing blocked internet connection after the AVG 8.0.196 program update, please try to restart your computer. If the issue persists even after the restart, proceed as follows in order to resolve this issue:

download the utility from the link below to your hard drive
http://gappa2.grisoft.cz/support/fixfiles.exe
run the "fixfiles.exe" utility
restart your computer

If your Internet connection is blocked and you cannot download the file fixfiles.zip, you can unblock it by temporarily disabling AVG Web Shield and AVG LinkScanner:

open AVG by double-clicking its icon on your Desktop or in taskbar

double-click on Web Shield component
untick the option Enable Web Shield, then click Save changes
double-click on LinkScanner component

disable all its options and click Save changes
If the Internet connection is still blocked, also please try to deactivate the AVG Firewall component:

open AVG by double-clicking its icon on your Desktop or in taskbar
double-click on Firewall component
tick the option Firewall disabled, then click Save changes
Please enable all three components again once the issue is resolved.

In case the issue still persists, please perform repair installation of your AVG as described in FAQ #948.

Hi All,

Just experienced the same thing, running avg 8.0.199

looks like it was the firewall was blocking svchost

Disabling the firewall allowed the internet to start working

But going into the firewall settings, enabling profile switch if it's not already

mark your network adapter as safe

and reset your default profile

you should then be able to re-acivate the firewall without issue

Worked for me, hope it helps others