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Black screen after windows xp start up page..

Last answer on Aug 27, 2009 1:14:14 am BST xHeatx, on Jun 11, 2009 7:07:19 pm BST 
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Hello, I have run into a problem. I'm using a Dell Latitude D500 laptop. Alright.. so I when I start it up, the dell splash page appears, then it gives me the menu of choosing safe mode options or the option to start windows normally or from the last known good configuration. I when I choose ANY of the options, they lock up. Safe mode try's to load but then just sits here. When i start up windows normally, the windows xp load screen loads for a bit, then just goes to a blank, black screen. There's no mouse to be seen, nothing. I've tried to start it up in VGA mode, but the same thing happens.. I would really appreciate some feed back regarding this.

Thanks!

Configuration: Windows XP
Firefox 3.0.10

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1

richoirich, on Jun 12, 2009 8:09:42 am BST

Hi,

there may be a problem with your hard disk.

check if the IDE cable is properly connected.

check also your craphics card, this may be the issue.

   
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2

 Arikado5, on Aug 27, 2009 1:14:14 am BST

I had this same problem with my pc and I found a solution. I was unable to find the Enable VGA mode when I pressed F8 which caused a little alarm to me. I had a windows xp cd with me fortunately, so I put it in the disk drive. When I pressed F8 at the menu screen it brought up a blue screen with four choices:

Select Boot Device:
Hard Drive
Removable Device
ATAPI CD ROM
Intel Core--- (bunch of numbers)

I chose run ATAPI CD Rom and then was asked to chose which mode to boot up in-Safe mode, Safe mode with networking, Safe mode with command prompt, Last known configuration, Start Windows Normally.

All three safe modes would get stuck on a line of code that read: system32\drivers\agp440.sys

So I tried it again after restarting and chose start windows normally and viola! It worked. I then shut down the computer and reloaded it to make sure and it runs normally now. I didn't try last known configuration so I don't know how that one responds. I don't know if it was an internal system error that caused this or if my graphics card is old (Its a GEForce so I don't think so.)

Hope this helps someone!

   
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