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Black Screen Before Log In

Net4me, on Monday June 16, 2008 11:50:50 AM
Hello,



Vista is giving me such a hard time. Recently, after restarting my laptop, it just won't boot anymore. After the loading bars and before the log in screen, the monitor just turns black. I can't see anthing, no cursor, no whatever. It just stays like that forever.

I've tried startup repair, but after a while, it just says an error has occurred and it can't be repaired. So I tried starting up in safe mode, heck it won't even start up in safe mode. It stops when it says its loaded windows\system32\drivers\crcdisc.sys.

Also, when I try to do a system restore, it says it can't find any restore points. Is this a virus or what? It's driving me nuts. The only option I have is to backup all the contents of the hard drive onto an external and reinstall Vista. But my laptop didn't come with a Vista install disc and I don't want to have to buy an external hd.

Help! What should I do?
Configuration: Windows XP
Internet Explorer 6.0
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heikki81, on Monday June 16, 2008 02:25:15 PM
Hello


"If you're like most PC users, you probably got Windows Vista with a new PC or laptop. And if you're like 99% of the population, you get your new machines from one of the major manufacturers. Dell, Acer, HP, Toshiba, Lenovo, they all have one thing in common: they don't give you a real Windows Vista installation disc with your purchase. Instead, they bundle what they call a "recovery disc" (that's if you're lucky - otherwise you'll have a recovery partition instead) with your machine and leave it at that.
It doesn't matter that you just paid a thousand dollars for a machine that comes with a valid Windows Vista license - your computer manufacturer just don't want to spend the money (or perhaps take on the responsibility) of giving you a Windows Vista installation DVD to accompany your expensive purchase.

The problem is, with Windows Vista, the installation media serves more than one purpose. It's not just a way to get Windows installed, it's also the only way of recovering a borked installation. The Windows Vista DVD has a "recovery center" that provides you with the option of recovering your system via automated recovery (searches for problems and attempts to fix them automatically), rolling-back to a system restore point, recovering a full PC backup, or accessing a command-line recovery console for advanced recovery purposes.

Microsoft seems to have realized this problem, and have thankfully made a recovery disc for this purpose. It contains the contents of the Windows Vista DVD's "recovery center," as we've come to refer to it. It cannot be used to install or reinstall Windows Vista, and just serves as a Windows PE interface to recovering your PC. Technically, one could re-create this installation media with freely-downloadable media from Microsoft (namely the Microsoft WAIK kit, a multi-gigabyte download); but it's damn-decent of Microsoft to make this available to Windows' users who might not be capable of creating such a thing on their own.

NeoSmart Technologies is hosting a copy of the Windows Vista Recovery Disc for your convenience. It is a 120 MiB download, and in the standard ISO format."
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rob, on Monday July 7, 2008 08:18:17 AM
I have the same problem with my acer :(
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BadWolf1985, on Tuesday August 26, 2008 01:57:17 AM
I am having this same problem right now. Last Monday my Norton Anti-Virus scanner came on at 8 pm as usual, it found 2 Infostealers and a adware, it deleted them. The Info Stealers were located for some reason in a song file and in my Windows Browser cache, so it deleted them. After that my Internet stopped working and then I turned my ACER off and then the next morning it started up and right before the Log in Screen it turns into a BSOD and then Auto Repair comes up, doesn't fix it and now I can't get it to work again, not even in safe mode. Currently typing this up on my older crappier laptop.
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see, on Tuesday July 15, 2008 06:38:29 PM
i have the same problem you complained about on this forum. i have the startup repair option and tried that and that did not even work. if you have found a way to repair your pc please could you let me know. reinstalling my OS is not an option so i need to find a work around.please. thanks
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Jill, on Tuesday August 26, 2008 03:22:36 PM
Mine is doing the same thing..I click on ctrl and alt at the same time and then hit the delete key..That brings up the task manager and it brings your screen on line so you can delete the blank page to bring your screen back up..I have to do this every time I sign on..Grrr!
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Jill, on Tuesday August 26, 2008 06:26:38 PM
BadWolf1985..My husband has the same brand pc as you and he had the same thing happen to him..He called the company and they walked him through a re-format..He had to start from scratch and re- install everything all over again to the original factory settings..
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rubixhacker, on Wednesday August 27, 2008 01:24:25 AM
Can someone help me, I am a Linux user and My Dad got my mom a Vista laptop for mother's day. And after a recent update it refuses to boot every time it kicks me to startup repair and it cant find the problem. I used system restore, everything and I cant find the recovery disk, (toshiba a15) and the command promt kicks me to drive x:. Can ne one help/ had this before?
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LEgENd, on Monday November 17, 2008 06:14:20 PM
Hey dude sorry to hear about the laptop problem and all but it sounds like the HDD (hard drive) has blown which would explain the fact that it takes you striaght to the X:Drive in the cmd it is repairable at a cost unless your worranty hasent run out if it hasent then just take it bake to the place you got it and they should fix it for free.

Hope it helps
feel free to reply to my email (me coming to this site was a one off and will probley never go on it again)
but ill be happy to help on my email.
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Jill, on Wednesday August 27, 2008 01:35:56 AM
My neighbor recently bought the same laptop.(toshiba a15).It does not come with a disc..Everything is programmed internally..If you call the company they will walk you through the process of fixing the problem..
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Rae, on Saturday September 6, 2008 11:57:41 PM
hey,

while i was using my laptop the electricity went off and when i restarted it i choose the normal mode i had the loading screen only without the windows logo and then i had the black screen n it wont proceed to the log in screen. i tried to reboot it on safe mode and other modes same results.i tried everything nothing worked i tried ctrl+alt+delete it wont work. i even tried to install windows xp it kept telling me that i had a problem with my disk hard drive altho my hard drive is clean and normal. i ran a hard drive self test and the results came back clean. plz tell me what can i do. im strainded i have no i dea. my laptop is HP and the operating system is windows vista.

thank you
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Brad, on Monday September 22, 2008 02:47:19 AM
Is anyone yet to find a way to fix this yet? I have the exact same problem as Rae, it just came out of nowhere, I turned my computer off at night, then turned it on the next day and its just at a black screen now, Someone please help!!!
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Seanz, on Sunday September 7, 2008 07:51:23 AM
I have the same problem as rae, my computer loads to the point of the bars without the usual logo(no logo at all) then I can hear the vista startup sounds but my monitor just shuts off.. I'm guessing it's a display error because everything else seems to work I can even login to my account I know because a can hear the login chime that plays but the monitor remains off.. :(
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Shaun, on Thursday September 25, 2008 03:13:31 AM
Greetings,

I see that no one has replied to any of you. I run a computer consulting company and we have three systems in our shop with the same problems that you all describe. We know a lot about the problem, but not necessarily how to fix it. However, it might be useful to know some more things about this "black screen with cursor" no boot problem unique to Windows Vista:

1. All threats can be removed from the hard disk and the system still won't boot.
2. Peripherals such as modems and video cards have nothing to do with the problem.
3. It will not boot in Normal Mode, Safe Mode, or Safe Mode Command Prompt.
4. "chkdsk /f" fails to run.
5. If you wait 10-20 minutes at the black screen with cursor, the screen saver will run, but it still won't boot after the screen saver is disrupted.
6. Ctrl-Alt-Del doesn't work anywhere.
7. Vista Startup Repair finds no problems.
8. Vista Startup Repair with System Restore runs through every backup only to fail at the end ("File is Corrupted or Unreadable" error).
9. If you delete the Windows Vista licence files (two most recent files in C:\windows\system32 with long strange file names), the system will boot and work, but it will force you to re-register Windows. If you do this, you'll have to call Microsoft and lobby for a new product key. In some cases this fixes the problem, but in others the problem returns after a few boots.

Sorry we don't have a thorough fix, but since this problem is so widespread, perhaps what we have learned will help someone else to come up with a true fix.

Best regards,

Shaun
BFE Technologies
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vista, on Monday September 29, 2008 12:39:39 PM
i was doing system restore on vista. then i shut my laptop halfway through and i re-started my computer and then it says preparing to boot OS then it shows nothing but a blank black screen with a cursor!
help!!
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Oliphant, on Thursday October 2, 2008 02:56:45 AM
Same problem on brand new machine build using a retail Vista Ultimate 64 disk (upgrade version. I got around the XP requirement by getting on phone with MS and DEMANDING that they work me through this without having me install XP. I absolutely refuse to do this, this is unacceptable and I will push it as many times as I have to reinstall over the life of this computer. Requiring the OS to be on for an upgrade will NOT happen and I am letting as many folks know of this as possible, they WILL give in on this. We need a utility to allow simple install of Vista FROM AN UPGRADE DISK. Nothing else is acceptabe. Ok now back to the subject..)

I just encountered this on the new build (less than 2 days old now and formerly "working" ok )

At first would do an automatic boot over and over until running the "Repair" function from the Vista install disk.

then would at least boot, but gets to welcome screen and leaves it black. I know it makes it there, because the routine the positions the cursor on the login selection works and the cursor is left there, but no image.

I tried deleting the two most recent files in the system32 folder, but no dice for me. I did save them in another folder on the HD in order to restore them if needed.

If you got anything else please post, I will do same

-Jeff

Oliphant Incorporated
Data Architecture Solutions
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Ivan, on Thursday October 2, 2008 11:10:21 PM
I formated my comp but windows didn't install prooaly and it said to restart instalation, so I turn it off and nowI get a black screen the a message that says "read disc error press crt-alt-delete to restart." so I do what it says but it just keeps reapeating the samething. So now I can't use my comp at all, and windows won't install and I didn't get a disc with my comp either. What do I do?
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LoTeK, on Wednesday October 15, 2008 03:54:11 AM
Wait ten minutes and your screen will appear. It's done it to me numerous times.
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Mr. Smith, on Sunday October 19, 2008 05:09:38 AM
Really? I have this problem. What so waiting ten minutes? Wow thats... simple.
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asmaa, on Saturday October 18, 2008 09:13:51 AM
help me with a problem appears when my laptop start working there is a message appears ( you have aproblem in windowsxsystem32\winsrc.dll\ ) and you have a peoblem in installization diskette and ieexplorer32.exe-Bad image, and i didn't know how to solve this problem so please i need your help, thanks.
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oliverale, on Monday October 20, 2008 02:41:46 AM
I have the exact same problem with my brand new HP Pavilion Laptop. :(
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NickM, on Monday October 20, 2008 12:59:14 PM
Same problem on new Dell Insp. I took the 10 min wait time a bit further and left it run overnight,. with no luck. It does seem that the only solution so far is to format and reinstall.
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Ferrrari_991@yahoo.com, on Wednesday October 22, 2008 05:36:03 AM
i think jst connect your laptop to your TV and then you can see hows your computer running.
i think that your laptop had lost the software to connect your monitor to you laptop so it doenst works.
i got same problem on my HP Tx1120us thats suck.
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Sirius569, on Thursday October 23, 2008 05:11:39 AM
Hey, I had the same problem. Found a fix:
I loaded my computer from my installation fix and did a system restore. Windows had installed an update, don't know which, so I selected to restore to a point before the update was installed. Re-started and the welcome screen is no longer black.
Hope it helps
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confused.com, on Friday November 7, 2008 06:58:17 PM
hey all
had the same problem on my desktop , tried all the usual repairs ..sytem restore blah blah

turned out to be a broken usb card-reader , unplugged all my usbs and started up without a hitch
hopefully this`ll help someone out there

nvidia 8600 gts
vista home premium 32
4 gb ram
intel core2 6600
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Anonimos, on Sunday November 16, 2008 02:18:19 PM
Restore Points Really work and should be the second optiona after booting in the last good known configuration.
I Had the same problem. Removed all the hardware only to find out that none of them would solve the problem. Then i decided to put vista cd and use restore point. It works. I am releaved...
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Vista SUCKS!!!!, on Sunday November 16, 2008 05:24:27 PM
I found the fix for all of the discussed problems.....GET A MAC!!!! I have been a Mac user for 12 years and recently bought my first PC and I absolutely can't believe people actually use these pieces of (*&%! It is sort of like someone who is used to playing video games on one of the new consoles and replacing that with an Atari that only runs PONG. The Windows people really should be ashamed of releasing a product that is soooo horrible.
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 Anti-people who push the mac agenda, on Tuesday December 2, 2008 12:55:54 AM
Go away troll!
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