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CS3 Photoshop cannot open

Last answer on Apr 11, 2009 9:06:25 am BST Dale, on Jun 15, 2008 10:58:42 pm BST 
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Hello,

Hi, Im new to this help and advise site. I bought "CS3 Creative Suite-Standard Edition". I started to get error message with CS3, For a whole week I phone Adobe technical support dept and tried to get help, but all in vein, no email address for support either. I deactivated the programs 1st and than I uninstall it from control panel. I still could not re-installed CS3. there was no setup exe file. Last way out, I format my hard drive, install XP.

This time I manage to install CS3. Only problem is I cannot open "Photoshop program". The error message is as follow:

"The specified module could not be found. C/program files/commonfiles/Adobe Version Cue CS3/Client?3.0,0/VersionCueUI.DLL" After pressing enter the followwing errror message comes up:
The instruction at "0x5ad71531" referenced memory at "0x00000014". The memory could not be "read, click on "OK" to terminate the program.

Im busy with my graphic design course and I really, really need to have my CS3 up and running.

Please, THIS is my only help.

Your help and advised will be appreciated. thank you inadvanced.

-Dale

Configuration: Windows XP
Internet Explorer 6.0

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1

jacques, on Nov 24, 2008 8:55:39 pm GMT
  • +1

Get rid of Version cue, all the paraphernalia that have nothing with CS3, keep only what u need photoshop bridge flash in design and illustrator the rest well

Reply to jacques

2

pl, on Dec 15, 2008 11:23:55 pm GMT
  • +1

Would love to get rid of version cue! but how??

Reply to pl

3

mlaun, on Feb 5, 2009 9:43:21 pm GMT
  • +2

It sounds like you are experiencing the fallout of a failed Version Cue client update. Please see the following tech doc, "Error "Adobe Setup has stopped working," when attempting to install updates for Adobe CS4 products (Windows)"

http://www.adobe.com/go/kb408524

Cheers!
Matt

Reply to mlaun

4

 Abdul, on Apr 11, 2009 9:06:25 am BST
  • +2

I found hard to open images edited photoshop CS3 in Photoshop Element. Is there a way to convert CS3 images to element?

Reply to Abdul