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Magic jack error while installing

Last answer on Jun 10, 2009 4:29:13 am BST sam, on Jun 6, 2009 10:28:00 am BST 
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Hello,
please help me, in installing my magic jack... after i pluged my magic jack into my computer and try to install it there is always a error message "magic jack can't access to the internet".. please help me so solve this problem.. thank you!!! =)

Configuration: Windows XP Internet Explorer 7.0

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1

wted81, on Jun 6, 2009 12:22:16 pm BST
  • +2

Hi,
make sure that you have connected the phone line to it.
you should also have access to the internet.

   
Reply to wted81

2

sam, on Jun 6, 2009 12:30:06 pm BST
  • +2

I have an internet access and connected properly the telephone line on it.. but the problem is, my magic jack sims to be not compatible to the other computer that im using, because it has a low specs..... do i need do upgrade it, to be able to use my magic jack?? tnx for the reply...

   
Reply to sam

5

 nano, on Jun 10, 2009 4:29:13 am BST
  • +1

Im having the same problem , did u figure it out???
plzzzzzzzzz let me know, its driving me crazy

   
Reply to nano

3

bzebut, on Jun 6, 2009 4:32:39 pm BST

Hi,
if your computer's specs are too low, you will have to upgrade it to be able to use the device.
else you will keep getting error messages or the device wil not run properly.

   
Reply to bzebut

4

sam, on Jun 6, 2009 4:38:37 pm BST
  • +4

But i already check some forums that tells the minimum requirements to be able to use the magic jack. i read that it needs to be atleast a pentium 3 processor, 256mb ram(other says that 128mb ram also work)... my old computer has a pentium 3 processors and a 128mb ram but still i cant use my magic jack..

   
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