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The Sims 3 Not responding [Solved/Closed]

Willy - Last answer on May 10, 2011 8:34pm BST
Hello,
i just bought the game Sims 3 and i can create a sim, but as soon as i go into building mode or even to play with the sim, it freezes, and then it goes black. i have all the requirements for the game. but i dont know what i should do about not being able to play the game in build mode, or live mode
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The Sims 3 Not responding »

53 replies
Answer
+40
moins plus
sims2player Jan 16, 2010 1:20am GMT
Hello Sims 3 users.. At least make sure that there's space on your computer to make the game work..If it does'nt work then do this little hint(cheat) to help you.


1. Press CTRL, SHIFT, ALT , AND C(all together)..I don't know if this will work but it works on my sims 2 games..

2. If it works. You will see a blue box with a white strip on the bottom.Click the strip then press tab it would say something like auto patch then you enter. Bascily what auto patch is doing for you is fixing the problems with the game.So you Likely probably wont have any problems with the game.(hopefully)

3.If your game Freezez,and blacks out again then well.It probably did'nt work..If you really want your game fixed and you need hints on how to make it stop doing such an idiotic thing, then you should probably call Ea,or what/who/company made this game. Or you could go to Thesims3.com click contact.(if its there) and send them an email about how you've been having problems with your game. Probably they would have the contact number but if they say they don't know ask them questions like: Did you perpare the software correctly. and did you check your data files and things like that maybe they would answer another important one is if you ask them if they tested there product over and over and over..Maybe that should help you but i was glad to share that information with all of you sims3 users.
Answer
+15
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Rachael Nov 25, 2009 12:35am GMT
Sounds like it's your graphics card, is it Nvidia? My game would run for a few minutes and the computer would just switch itself off.

So, if your card is Nvidia, you should do the following, it worked for me!!!

1 - Open the Control Panel
2 - Open the Nvidia Control Panel
3 - At the top of the Control Panel, select "Advanced Settings"
4 - Select "Advanced"
5 - On the side menu, click "Manage 3D Settings"
6 - Change "Conformant Texture Clamp" to "Use OpenGL specification"
7 - Change "Force Mipmaps" to "Trilinear"
8 - Change "Texture Filtering - Trilinear Optimization" to "On"
9 - Change "Vertical Sync" to "Force On"

Save your new changes and it should do the trick!

Happing Simming!!!

Rachael :)
Answer
+6
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Tua Jun 13, 2009 9:49am BST
Try playing in windowed mode - Change the setting in the main menu as you start the game, before you choose your town. this seems to have worked with some ppl. Also, in windowed mode, reduce your resolution slightly. This reduces the strain on your pc's Graphics card. Hope this helps!
View all 8 comments
dfd - Dec 28, 2009 5:04am GMT
It doesn't even start!
so I modified the option in My documents - EA - The sims 3 - option, but still doesn't work! help me!
Indeed my computer is enough to launch ts3 T.T
Zoe - Feb 10, 2010 10:32pm GMT
How do you get widows mode? please i need your help badly!!!!
lea_21 - Mar 27, 2010 3:53pm GMT
yea i dont get it how do you get in windowed mode
someone help meee.... pleaseee......
Answer
+5
moins plus
sis Apr 7, 2010 8:29am BST
this might help

Launch The Sims 3.
Click on the '...' blue Options button on the lower left-hand side of the screen.
Click on the 'Options' menu item.
The 'Graphics' tab should be opened by default.
Uncheck the 'Enable Fullscreen Mode' button.
Click on the blue Check Mark button on the lower right-hand corner to save changes.
Re-start The Sims 3
Answer
+4
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meeckeymouse 13Posts December 29, 2008Registration date Jun 5, 2009 9:59am BST
Hello this is may because some files of the games are corrupted or damaged! You will have to uninstall the game and install it again! I hope this works!
View all 10 comments
Keep your hands of my momma. keep your hands off my doritos › lauraumbrella - Feb 14, 2010 5:48pm GMT
Ok. I have alot of those sims games. And i was happy when i got my sims 3. Everything was fine and dandy in the beggining. I made my family and even started to build their house. But then something weird happened. I tried to start up the game. I was able to get past the little theme song, and i picked what house i wanted to play on. But then when it was loading my family it stopped when there was not even a cenimeter left to load. I have tried getting past this like TWENTY time but its not working. WHAT DO I DO? some of you say that i should uninstall it and then reinstall it but i dont know how to do that. Help me pleasseeeee
Ree-ree › sam - Feb 9, 2010 3:14pm GMT
wwll...u should change the cd holder but first of all u go on my computer and then put Sims 3 in
and if u see the sighn ov the Sims 3 that means it reconizes it then u play Sims 3 in that cd holder but
if it does not reconizes it in any of the cd holders u change the cd holders g2g
write to me please :)
jessi - May 10, 2011 8:34pm BST
my sims 3 doesnt even open when i click on the shortcut on my home screen can eny one help me if eny of you have had the same problem
Answer
+4
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EvEbBy Sep 26, 2009 7:28pm BST
I've played the sims 2 ever since it came out which was years ago and it never crashed.I played the sims 3 and it crashed 5 times in less than a hour I'm loosing everyting..I've played maybe 3 times before and it worked just fine it never crashed.it all freezes ,goes black and I have to click on the start or windows button and my computer shuts off. This is really annoying.What can I do to get it to stop crashing?
Answer
+4
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Abi Feb 20, 2010 4:24pm GMT
I had exactly the same problem when i first got the sims 3, too. If you have a laptop, does it feel like it get really hot underneath? If so, it is probably overheating. I have to make sure there is a gap underneath mine somehow, by wedging it between books. Mine never crashes as long as i make sure air can get underneath. As soon as i stop doing it, it overheats and crashes again. It's such a simple solution, but it helped me.
Answer
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AlyInNotSoWonderland Feb 10, 2010 6:49am GMT
PROBLEM SOLUTION HERE(:

http://www.gamingnewslink.com/...

ima sims game addict ;)
XD
Answer
+3
moins plus
sd Mar 28, 2010 6:46pm BST
Get rid of firefox, this block data being read for the game to work, after uninstall firefox, uninstall all sims games and then reinstall it
Answer
+2
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Michele Jun 18, 2009 8:11pm BST
Quick question. Are you all or some of you running the bare minimum requirements? It would help more if you listed the actual specs of your computers. Remember the game has listed the "requirements" for the game to run, but they do not say "FANTASTIC game play with this minimum requirements".

My suggestion to those that have at least 2GB RAM, Dual COre Processors, and 512MB Video (that works with SIMS3)

You may have so much starting up on your computer taking up half of your RAM from the start. Are you running Vista? XP? Those two will play a major role when it comes to sims3 play and your Memory avail.

I highly recommend you check out this free little tool (its far better than any System Task Manager by far) to see what actually is running on your machines, and what you can or cannot shut down on start up or while running the game.

I hate that fact that all these software companies think we want their little piece of heaven to load on each system boot. Its annoying yes, but we as PC owners have to keep it under control. Find out whats running and much more by this free tool. http://www.gtopala.com/ Get the Standalone English Version (No Need for Pro) or get the multi language if needed.

Once you investigate a bit more to find out what you can safely shut down you may find Sims runs better. Another GREAT place to review is Black Vipors helpful settings. He tells you what you can safely shut down in the OS and more. Like what is the default, and if it is needed and why. I suggest you choose your proper OS i.e. XP, Vista ... this is the link to the XP SP3 32 bit http://www.blackviper.com/WinXP/servicecfg.htm

GOOD LUCK everyone. I know how much you want to play the game so I figured I'd take the time to at least offer some help :)
View all 6 comments
dfd - Dec 28, 2009 5:08am GMT
i changed the graphic driver, but still doesn't work...
smg - Oct 15, 2009 9:21pm BST
my pc has the pc of 3gb ram 320 gb hard drive and graphics intel g33/g31 express chip set family and the blank screen is still coming up its a 256mb graphic card intel doe
dave + Hannah - May 3, 2010 4:13pm BST
how do fix it?????
Answer
+1
moins plus
lizards0320 Mar 28, 2010 8:13pm BST
clear most of cookies and refresh your computer and turn down the grapics turst me it should work ! if not you need other help and delet any other old games on you computer
lizards0320 - Mar 28, 2010 8:15pm BST
yahoo
Answer
+1
moins plus
sis Apr 7, 2010 8:27am BST
http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_li=&p_sid=ONqi*NYj&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjIsMjImcF9wcm9kcz03LDY2ODYsNjYyMiZwX2NhdHM9MCZwX3B2PTMuNjYyMiZwX2N2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PWJsYWNrIHNjcmVlbg**&p_faqid=22280&p_iid=0&p_created=&p_prod=&p_cat=&p_cv=&p_pv=&p_prods=&p_cats=&prod_lvl1=&prod_lvl2=&prod_lvl3=&cat_lvl1=&cat_lvl2=&cat_lvl3=&p_hidden_prods=&p_search_text=&p_new_search=&p_accessibility=0&p_page=&p_lva=22280&nextlink=

try that ^^
Answer
+0
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AshleyDoll Jun 23, 2009 11:33am BST
Curlyandbored..... It's a bug in the game. They are trying to come up with a patch to fix it... I have updated my video card, have more than the min. requirements and it still crashes on me... Just letting you know it's not JUST the video card :)
Answer
+0
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Cmate Jul 26, 2009 2:26pm BST
And here I am thinking.. why is my computer so darn naughty... I am a 3D animator, so my computer is good for graphic... yet when i open nothing but Sims3, it crashes on me!! Unbelievable!
Answer
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SS501 Aug 20, 2009 7:39am BST
Everyone! don't believe anyone who tells u to update ur graphics card, or u don't meet the minimum requierments and all that crap!!
actually some of us have the best graphics card and stuff, and we don't need to update anything!, I found out why this thing is not responding and acts really slow while playing and sometimes freezing, yesterday I thought of removing my mods folder from the sims 3 directory, I moved it to the desktop, and resorce.cfg too, when I played the game... YES! IT DIDN'T TURN TO THAT BLACK SCREEN AND IT'S FAST AND ALL! I got it back to what you used to be before I have this not responding problem
Yes, it's a download!, I'm sorry for these ppl who didn't install any mods or cc, I dunno what's your problem, but I hope you find out soon, but to those ppl who used to play the game with no crashes or anything and suddenly it began to turn to that dang black screen, CHECK UR DOWNLOADS!, there must be a hack or a mod or even a HAIRSTYLE! some ppl's mods or hacks are corrupted or maybe damages the game, even hairstyles, I read so many problems about installing peggy hairs and causing their game to crash, even if it's not peggy, it must be these unkown hairstyles, like converted ones or whatever

anyway I found what's making my game to no respond, and it's a hairstyle
the sims 3 acts so weird with CC, The sims 1 and the sims 2 didn't have so much problems with them though
I hope you find the download and delete IT!
Good Luck to everyone!
stylishmarie- Aug 20, 2009 2:35pm BST
i agree with you i have windows vista and everything went well but is deff! the hair cuz as soon as i put a hair style it turns black so is deff the hairstyle but i didnt download no hairstyle is it still something affecting it?
Answer
+0
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Rae Aug 24, 2009 2:05pm BST
Sims 3 was doing all this on my PC. So I put it on my laptop, which isn't even a week old yet. It still doesn't work. 5 min. in and it shuts down. I've tried to e-mail customer service, but neither of my computers will let me. The say the license agreement is corrupted with their server. Or something to that effect. Does anyone know if there is a phone number to contact them? I bought my game on-line so I don't have a customer help number. Also for future reference, it took 18+ hours to down load to my computers!

Windows Vista (pack 1)
4GB
500GZB SATA


Rae
Answer
+0
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Mandow Sep 12, 2009 11:36pm BST
when i first got this laptop, i bought sims 3 and it worked fine, a few months later, i reinstalled my OS (vista home x32 and all the service packs) i did not however reinstall the Sims till now, i have simcity societys running fine but i have a problem with my Sims 3. pretty much the same problem as all the above. I was able to patch the game with the recent patch provided by EA and when i started playing the game, i had the problem. After creating a family i was able to move them into a house, but i wanted to build a house from scratch. so what i done was i went to Edit town in the menu and clicked the appropate area. however, when i tryed putting a wall down, it froze, so i tried again. then after the third try it froze completly, and went straight back onto the desktop of my computer.
But like i said, i had it installed months ago and work fine, its only recently when i reinstalled it, the problem happens. im really annoyed and want to play the game in peace.


[update] I also cannot access the options on the game, as i click it, nothing happens.

Now i have reinstalled the game and i have turned the automatic updates OFF. i booted it up and the game now works fine. i hope this helps.

Your fellow gamer, Mandow
Answer
+0
moins plus
britni Sep 17, 2009 5:21pm BST
as soon as i push the "back button" in buy mode it crashes to my home screen. i have a brand new 24 inch imac. i've uninstalled and reinstalled two different discs twice. this is ridiculous.
Answer
+0
moins plus
The Man Oct 14, 2009 3:01am BST
I was having the same problem but i went to sims3.com and e-mailed them and they told me to download the easy tool and i did and i found out that my pocessor was too slow for the game. And that means that will run for a while till you get to some part that is too hard on you processor(by the way you need at least 2.00ghz processor).
Answer
+0
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anoymous Nov 17, 2009 6:16pm GMT
ATTENTION

Guys don't worry I've had a fimilar problem Here I will explain.
I've bought sims 3, with less than the system requirements, it works excellent.
amazing graphics, and sound.
gameplay is amazing.

I downloaded the game with only 3gb of hard drive (less)
and alot more less.

laptops might let the game work more smoothly because, My one doas not check the system requirements, (lazy).
I've got a compact, I used to have a newer version of the acer aspire, they both worked fine.
Pc's check every file.
About this problem, your graphics card (mainly for Pc users) is struggling to keep up use the in game tools
to lower the graphics and maybe the sound.

My problem is that I inserted the game and it says there is no card in the cd-rom drive, (weird).
Can anyone help me, I'm downloading the newest patch now. hopefully this will work!
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